I was satisfied with all aspects of this company from the making of the tie (it’s a beautiful pattern on a gorgeous fabric) to the swift delivery of the item. When the tie arrived it was double boxed... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I love the William Morris tie I bought. At a recent wedding I attended I got a lot of compliments on the tie. It arrived quickly and I am so pleased.
Very simply, I was looking for a tie for Royal Ascot back in June and made the purchase from Crossrow. The tie arrived within a couple of days, was of good quality and well received during the meet.
Great product. Rarely does something look and feel better in reality than the impression it gives in the photos. Great design. Great quality. Great value. Great service. What else can I say apart fr... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Crossrow London offers a curated collection of premium neckties, bow ties, pocket squares, and other accessories for men, boys, and girls. Their products are crafted from high-quality materials, featuring a range of styles suitable for various occasions, including weddings.
Coordonnées de contact
London, Royaume-Uni
- hello@crossrow.co.uk
- crossrow.co.uk
4,8
Excellent
160 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Tie arrived, its beautiful
Tie arrived in good time and it was beautiful. Nice to not have had problems at customs despite being in the EU.
25 février 2025
Réponse de Crossrow
Thank you so much for your kind words! We're thrilled you loved the tie and that it arrived smoothly and on time—even across EU borders. We work hard to make the entire experience seamless, so it’s great to hear it paid off. Hope to welcome you back soon!
— The Crossrow London Team
Beautifully boxed Morris tie
Beautifully boxed Morris tie. Very pleased with the quality. It
Was well packed and delivery was prompt. I have seen similar ties at twice the price so I was more than delighted with my purchase.
E.
2 décembre 2024
Réponse de Crossrow
Thank you so much ! We're absolutely delighted to hear how pleased you are with your Morris tie. It’s wonderful to know the packaging, quality, and value all hit the mark.
— The Crossrow London Team
Great service
Great service
Would have liked a few more colours in their Black Friday deal
But what I received was great 😊 love the mix and match straps
25 novembre 2024
Very happy with the ties I ordered
I’m very happy with the ties I ordered. High quality and delivered on time. Thanks!
29 octobre 2024
Réponse de Crossrow
Hi Gareth,
Thank you for the wonderful feedback! We're thrilled to hear that you're happy with the quality of our ties and that they arrived on time. Your satisfaction is our top priority, and we're grateful for your support. Looking forward to serving you again—thank you for choosing Crossrow!
Regards
S.
Had to go to the post office to pay…
Had to go to the post office to pay £3.50 extra for postage to get the delivery - turns it into a pain!
20 octobre 2024
Réponse de Crossrow
Dear Will,
We’re truly sorry to hear about your experience and understand the frustration of having to pay extra postage to receive your order. As a small business, we work hard to ensure every order arrives smoothly and are committed to addressing any concerns quickly. We ship all our packages following the same procedure, and this is the first time we’ve encountered an additional fee like this. Nonetheless, we issued a 50% refund on your order as a sincere apology.
Had you reached out to us beforehand, we would have been more than happy to resolve this for you directly. Our policy allows for a full refund or next-day replacement at no additional charge if there’s ever an issue. We encourage customers to reach out first, as it’s easier to address concerns directly than through a review.
Thank you for sharing your experience, and we’re here to help make things right whenever you need.
Warm regards,
S
Great designs
17 octobre 2024
Réponse de Crossrow
Hi Ted,
Thank you for the kind words! We're delighted that you love our designs. It’s always our goal to bring unique and stylish options to our customers. We appreciate your support and look forward to sharing more great designs with you in the future!
Regards
S.
Excellent product
Excellent product, just as advertised and very speedy delivery. Very pleased, thank you.
16 octobre 2024
Réponse de Crossrow
Hi Howard,
Thank you so much for your kind review! We're thrilled to hear that you're pleased with both the product and the speedy delivery. Your satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything else we can do for you, please don't hesitate to reach out. Thanks again for choosing us!
Regards
S
Easy to order and quick to arrive
Easy to order and quick to arrive. Good quality ties!
10 octobre 2024
Réponse de Crossrow
HI Graham, Thank you for your fantastic review! We're so glad you love the quality of the tie and that delivery was quick. Your support means everything to us, and we can't wait to welcome you back soon
Réponse de Crossrow
Dear Steve,
Thank you for taking the time to leave a review on Trustpilot. We’re pleased to hear that your order arrived on time, well packed, and without any issues. It's always great to know when things go smoothly!
We truly appreciate your support of Crossrow and look forward to serving you again in the future.
Best regards,
The Crossrow Team
Everything first class
8 septembre 2024
Réponse de Crossrow
Dear Stephen
Thank you so much for your kind words and for rating your experience with Crossrow as "first class"! We’re thrilled to hear that everything met your expectations, and we’re grateful for your support.
It’s feedback like yours that inspires us to continue providing top-quality products and service. We look forward to welcoming you back again soon!
Best regards,
The Crossrow Team
Réponse de Crossrow
Hi Damian, Thank you so much for your kind words! We're thrilled to hear you loved the ties and appreciated the quick dispatch. Your recommendation means the world to us! We look forward to serving you again soon.
Excellent quality
Excellent quality. It's a lovely tie. Delivery was quick and I would definitely buy from Crossrow again.
2 septembre 2024
Réponse de Crossrow
HI Andrew, Thank you for your fantastic review! We're so glad you love the quality of the tie and that delivery was quick. Your support means everything to us, and we can't wait to welcome you back soon!
Lovely pattern and material
Lovely pattern and material. Not too expensive and arrived quickly
5 août 2024
Réponse de Crossrow
Dear Huw,
Thank you so much for your wonderful 5-star review! Your kind words mean the world to us. As a small business, your support and satisfaction are incredibly important to us. We're thrilled to hear that you are pleased with your tie, and we look forward to providing you with more quality products in the future!
Warm regards,
S.
Crossrow
Réponse de Crossrow
Dear Finbar,
Thank you so much for your wonderful 5-star review! Your kind words mean the world to us. As a small business, your support and satisfaction are incredibly important to us. We're thrilled to hear that you are pleased with your tie, and we look forward to providing you with more quality products in the future!
Warm regards,
S.
Crossrow
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.