Crowdstacker Avis 

Another burned burning nights investor. The risk of default was not clear in reality - much higher in retrospect than communicated I.e assets too low risk too high. I am steering clear and sticking to shares and trusts are research and risk much clearer - no real business risk to crowdstacker.

There is always a risk with these investments so I have spread over a number of companies. Over the past 2 years I have benefited from the very good returns and feel I have been sufficiently well informed 're Amicus and Authentic Alehouses.
Phone calls are answered promptly and the staff have been unfailingly helpful. To date my investments have performed significantly better than other P2P platforms.
In my opinion the nature of the risks are clearly outlined and I am happy to continue investing with Crowdstacker

Excellent Service
Helped me through every step of the way through the investment, with friendly staff.

BurnightNight --- we used Crowdstscker for peer to peer lending. Some loans were ok but they appear to have loaned significant monies (circa £7m ) to a pub company which never had assets of more than £2m . There appears to have been a lack of due diligence by Crowdstacker in channelling so much money to one venture with assets much less than the funds loaned .

BurningNight is in the hands of an Administrator and it looks like we will all have lost all our money.

The response from crowdstacker has been to refer us to the Financial Ombudsman.

A very professional and diligent outfit, which has allowed me to diversify my investments successfully.

I feel the criticism of Crowdstacker is unjustified. I too invested in Burning Nights - which was my choice. Crowdstacker make it very clear the risk involved - after all it is a well known fact that higher returns come with a bigger risk - you are not forced to take it. I found them very helpful and would definitely recommend them.

What a company,invested money in burningnights ground nice glossy brochures about this wonder full company ,and how crowdstacker put all the faith in me to invest in them ,My money guanteed by the director's,well all I can say what a load of con men crowdstacker got themself involved in with all our investors hard earned capital.I wished I have leaved it in the bank at 1%.

No regular communications about the status of many investors money - those who invested in the Burning Night loan, endorsed by Crowdstacker, with assurances that proper due diligence was undertaken on all their loans. Certainly won't be trusting Crowdstacker again and certainly won't be recommending them either.

The recent Trustpilot reviews of Crowdstacker seem to be indicating that the company is rapidly losing the goodwill of a large number of its investors.
I have made a considerable investement in Authentic Alehouses Ltd and now half way through the repayment term things are looking decidedly shakey. An interest payment has not been met and Crowdstacker have been less than informative as to why. Despite their assurances to me that a review was to be carried out into Authentic Alehouses (that review was supposed to have been completed at the end of 2018) and further assurances it would definitely be completed by end January this year, I have heard nothing further. This leaves me to believe my investment may be going the same way as Burning Night Group and Amicus, both of which have entered administration.
Questions will need to be asked, that despite the promised levels of loan security, lenders seem to have been left exposed and their investments are now in question. The due diligence of Crowdstacker may need to be looked at as to how these investments have been monitored and the levels of risk to which the lenders have been exposed. Of course peer to peer is a higher risk investment than some other investments, but it is incumbent on the Company to ensure their investors are given full opportunity to consider those risks and to be able to rely on the stated security mechanisms put in place in the case of default.

I put a lot of faith and money into this company after being one of the first P2P companies to offer ISA benefits and with all the layers of security which were offered on each investment so I placed numerous investments
The recent turn off events have left me feeling very anxious just hoping for a
favourable outcome

Like others I am currently being burned by Burning Night and now its sister, or perhaps Daddy, Authentic Alehouses. Given the very close association between these companies, which did not scream off the page in the investment brochures, one hopes that DD was properly conducted. Caveat emptor and all that. I feel stupid for not fully realising the ties between the companies but I do recall fullsome rearrurances about security and assets. Mmm assets currently awol. Crowdstacker have attempted to keep us informed and they are otherwise a good platform but doubling the lending to these 2 closely connected outfits seems unwise.

I am concerned now that two funding vehicles are in trouble both of which are associated with pubs and nightclubs.Whilst I cannot fault the promptness of notifications I am concerned about the initial product descriptions which led me to believe that I would be protected by preferential legal debentures on physical assets but in the case of Burning Bonfires it transpires that another creditor had pulled the plug first and taken over the assets of the enterprise.I therefore question the quality of legal protections purportedly offered by Crowdstacker and if indeed it performed due diligence before making loans to BB. This latest bad news comes only two months after Crowdstacker published a stock market prospectus offering me the option to invest in the company an offer I did not take up fortunately.

A second investment - Authentic Alehouses - has not paid it's quarterly interest payment to investors. No communication or warning about this. This follows on from the administration of Burning Night.
Invest at your peril. A very naive business model.

I have invested in Crowdstacker now for a few years and have always received good returns on my investments.
On the one occasion I had a query, the adviser was very helpful.

Excellent service from this company. I like especially the simplicity of the website and the prompt and efficient response from the staff over the phone

brilliant and simple to understand

I had money in hand, held by Croudstacker, from a previously matured transaction. Spoke to Isaac who was most helpful in guiding me through an online transfer of my cash into an Innovative Finance ISA account. The deal was done by phone and was completed quickly and efficiently.

This is my second investment with Croudstacker, the first having been made with some trepidation as there no FSCS cover. But all went well, no payment was missed and all were paid on due dates. On maturity my cash was promptly available for withdrawal. All very satisfactory, thank you.

Anthony Cope
Yorkshire

An acceptable interest rate for level of risk. Happy to invest again.

Everything went as planned and all communications were timely and clear. The investment performed as indicated at the outset. Thank you

Following my negative rating of Crowdstacker's communication with it's investors surrounding the fallout from the failed Burning nights group I would like to balance this following an explanation from one of their chief operating officers.
I commend the company for taking the time and trouble to explain things in as much detail as possible and to emphasise to me that they are working hard behind the scenes to do their very best for their customers.
The amount of information that can be issued to those that have suffered financial losses is constrained by law but I was assured that as matters progress the company will continue to brief investors at least monthly and remain available to respond to individual queries.
The absent e mail update ,that irked me to post the initial criticism, was caused by a technical glitch and subsequent monthly updates have arrived as promised.
It was very reassuring to hear from a senior company official, and for them to have taken the time and trouble to contact me directly, has somewhat restored my faith that Crowdstacker does indeed have the best interests of it's customers at heart and is willing to take on board the lessons of any negative feedback.
I would therefore not in any way dissuade any person from using their investment platforms but, as always, searching for better returns is likely to come with more risk, and I think you need to ask yourself the question "am I in a position to be able to lose all my capital" before you take the plunge.
Peter Giddings
Crowdstacker investor