Crown Communication Avis 

I had three months worth of bills with EE, so happy that they honoured the payment and they said they will cover. Great service !

Went abroad and didn’t realise I had left my data roaming on. Shock horror comes a massive bill. Contacted crown they were so supportive they managed to raise a credit for a bill shock and it was waived for me. Couldn’t rate them higher 6 stars

Been with em 3 years got a free case on latest upgrade
And 18 month upgrade option.
Cant complain

Paid my bill!! Got me on a cheaper deal very happy with the service

Communication was brilliant throughout a bill issue I incurred.
Crown credited the amount back to me as goodwill gesture
Very happy

Signed a new contract in july for £14 a month including vat only to be charged £28 + vat a month, in 4 months i have over payed £102, Crown blame O2 and O2 blame Crown, phoned,emailed text Crown and managed 2 replies, O2 are also no help, told them if not sorted by November i would cancel direct debit which i did, the next payment was due on the 27th December that didnt get payed again £33.60 and not £14, just been cut of on the 9th January, i had been with them since 2018, this is how they treat you stay clear, in my mind they are in breach of contract

These people are scammers. Claim to pay off your outstanding contract then don’t. Just the worst company I have ever dealt with.

Avoid any call from Martin newbury

Edit
I have had to pay my previous supplier directly under threat of court action. They Claimed to have paid this bill and offer no proof.
Business contract given - why? I’m not a business.

Reimburse me the money due. Until then I will continue to utilise every asset at my disposal to call out this sham of a company

DONT EVEN DESERVE 1 STAR
AVOID AT ALL COSTS !!!!!
COMPLETE SCAM
JUST COST 349 TO END MY CONTRACT SI I COULD GET MY PAC NUMBER AS THEY BLOCKED ME FROM MAKING OUTGOING CALLS

This so called company is -10 stars. Its just a scam STAY AWAY from this never answer calls or emails its a joke.

Communications company? They don't communicate! Don't answer the phone or respond to emails/ letters. Dreadful customer service. Canceled contract within cooling off period and have been sent a large termination fee! Trying to resolve this is a nightmare and 02 won't help either.

Falsely claimed to be 02 . Then signed us up for business account without consent . Tried to cancel immediately but never get any correspondence . Finally had an email from a so called manager admitting that it was them who were in the wrong and acknowledged that we had tried to cancel within the calling off period ! Unfortunately they are still refusing to cancel so trading standards will be the next option . Absolute fraudsters .

They paid for my termination cost and help me setup my phone.
Was a pleasure upgrading guys!

Was very scared when saw the reviews thought to try them as I went for a sim only contract.
Very good service I was impressed stayed in touch throughout paid ky last bill also.

I've tried to contact Crown Communications via 0121, 8002, 202, 0800 Business line, ALL to no avail since last Thurs 18th May. How difficult do they have to be to provide PAC codes, STAY AWAY FROM THIS O2 3rd party!

BEWARE - they mislead you into believing they are O2. Avoid at all costs. Also, avoid O2 at all costs. They are complicit since they endorse this practice from their “trusted partners”.

Avoid this company at all costs... They con you into contracts, pretend to be O2. Send the wrong items. Even if you cancel within the first day via email and return the goods sealed unused they avoid contact, don't return calls or emails, they verbally make promises that are not honoured. And then try to force the contract on you... Fraudulent Fraudulent Fraudulent. O2 needs to take action with these as they allow them to call themselves partners with the worst customer services you can imagine.They don't even deserve the one star!!! Also check companies house. They are having major financial issues. They had a compulsory closure at one point. Must of been able to stay open just. Avoid Stay away from these fraudsters

Phoned to inform them my father had passed away so needed to end the contract for them to send a letter demanding over £300 for contract cancellation. We have now cancelled to contract for the fun of it, our father has passed away so no longer needs the contract. Wish we could deal with 02 directly

Stay away from this company.

2 years ago i was talked into a contract with them. Even though i wasnt a business owner. My contract has now come to an end. Spoke to someone at this company informing them i have upgraded my phone at 02 shop and needed to contact them to have my old number transfered over to my new contract.

They informed me we cant do that you need to contact 02, we cant do anything about it.........after being told by the shop i need to contact these people. So i contacted 02 again and again they tell me i need to contact you again. After 35 calls yesterday and 10 calls so far today im still not able to contact you. Oh and also 2 emails now to yourselves. When i ring it goes straight onto your we are very busy, leave a message and we will get back to you.2 messages and 2 emails and still waiting for your return call.

Two years ago, my partner and myself were sold what we thought were good contracts - even though they were 'business contracts'. The company even 'paid' our early termination fees. I was told that it was a 2 year contract, although O2 would prefer you to stay for 3 years. My partner never signed a contract. 2 years in and we realised we have got to stay for another year. The back of my partners phone is smashed, so we visited an O2 shop (without our paperwork) to be told we do not have insurance - the woman could not understand why we were on business contracts!! We double checked the paperwork once we got home and it states '48 hour free phone replacement service'. So I emailed Crown Communications asking for clarification - this was over a week ago and we have not had a response back. I cant wait for next August, so I can go back to Three!!

Setup phones and not given supplier any information phones been cut off four times will not get back in touch after many tries to get someone to get back to us the reviews on this site must be from family or staff members as everything they say is the exact opposite of what happens🤬🤬🤬🤬🤬