Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Initially free gift of socks missed from my order but when I contacted them they couldn’t be more apologetic or helping and sent my free socks to me. The socks are so toasty warm xx

Noté 5 sur 5 étoiles

Have just bought a second pair of cuffed trousers as so impressed with the first pair. They’re for a family member who uses a wheelchair. She says they’re comfortable and she no longer feels cold whe... Voir plus

Noté 5 sur 5 étoiles

Despite many delivery delays over 3 weeks Cannot fault products Very efficient at keeping you informed The problem seems to be importing the products causing delays so plan ahead when purchasing... Voir plus

Noté 5 sur 5 étoiles

I received my Cuddlr waterproof pants yesterday. I am in Australia and as we are approaching winter these will get a lot of use in cold, central Victoria. Excellent quality, size and fit for me and... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Terrible customer service

Terrible customer service - have been emailing for two weeks trying to return some pants - so far - crickets! Would not recommend - can't get anyone to answer a simple email!

14 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent product

Have just bought a second pair of cuffed trousers as so impressed with the first pair. They’re for a family member who uses a wheelchair. She says they’re comfortable and she no longer feels cold when outside. Best buy we’ve made for several years
Were kept informed of the order’s progress

5 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

Got them and they fit great

Got them and they fit great and are really warm. My only thing that I was disappointed about was I thought I was buying this product from the UK only to find it was directly shipped from China.
Got here fast though and it does do the job I bought them for.

9 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Despite many delivery delays over 3…

Despite many delivery delays over 3 weeks
Cannot fault products
Very efficient at keeping you informed
The problem seems to be importing the products causing delays so plan ahead when purchasing

2 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

Super quick delivery

Super quick delivery. Have only just received and tried on, but am very happy with my Cuddlr pants. Size is perfect, length also good. The jacket/vest combination is a generous size and I know both will get a lot of use over winter! Also keen to try the Halo torch, it will be very useful for feeding up on dark winter evenings!

1 mai 2026
Avis spontané
Noté 2 sur 5 étoiles

Great marketing not worth the money

Great website and marketing so spent$90 on pants Temu was selling for $17 hoping they were better quality. They are not. Same pants, same warehouse. Then got constant messages from 'Craig ' AI to buy more and leave feed back. I replied to 'Craig ' no response just more spam.
The pants are fine. Not premium, not worth the money.

3 avril 2026
Avis spontané
Logo de Cuddlr

Réponse de Cuddlr

Hi, have you confused with a different brand? We have no orders in your name. Our product certainly is not the same as any product found elsewhere and is definitely not the same warehouse. We also do not have a Craig or an AI called Craig.

Noté 4 sur 5 étoiles

pretty happy!

probably not as fluffy as I would have expected/the video shows but the exterior quality is awesome which is the main thing for me! and the sizing is generous to put over clothes. Good value for money

23 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

They are AMAZING

OMG! Even though it is still Autumn in Australia it is 9 degrees and raining. I brought the pants and my son brought me my jacket! Can I just say I LOVE THEM WITH EVERYTHING THAT I AM!!!!! I highly highly highly recommended these products. Its like i am wearing a doona. They are everything they said they would be and more. Thank you Mike on a job massively well done!

12 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I received my Cuddlr waterproof pants…

I received my Cuddlr waterproof pants yesterday. I am in Australia and as we are approaching winter these will get a lot of use in cold, central Victoria. Excellent quality, size and fit for me and arrived promptly for an overseas order. Highly recommend.

9 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Kids fleece trousers - wheelchair use review

I bought the Kids fleece lined trousers for my grandson who is in a wheelchair. I waited to do this review so that I could give a full and honest review. The trousers have lived up to all expectations of warmth, comfort and are fully weatherproof. Furthermore the external material is not "slippy" and helps to maintain his posture (not an easy thing for a disabled 9 year old!). They go with him to school too, to wear at their "yard" where all things muddy happen but still they wash up great! (and certainly with no shrinkage that can happen with some clothes)
I fully recommend them and will be buying more to replace them as he grows.

9 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

This is my second purchase of lined…

This is my second purchase of lined pants .
The first went like clockwork, though it was on back order I was kept in the loop till delivery.
The second I had some difficulty with the basket, which was timously resolved with the help line.It was delivered pretty well by return,
In all, the product is VERY good , does what they claim, and makes a really welcome present for anyone with an outdoor bent!
I will shop with cuddles again.

4 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service, sent out a replacement pair of fleece lined trousers with no issues, excellent warm winter trousers. Absolutely delighted!
Thank you.

23 mars 2026
Avis spontané

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