Cue & Case Online UK Store Avis 

1 249
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great selection of Pool items available at really good prices. My order came on time and packaged well. However, there was an item missing from my delivery (mistakes happen but they can be f... Voir plus

Noté 5 sur 5 étoiles

Very good service, and just fitted my tip and seems really good nice grip and cue ball Control, would highly recommend.

Noté 5 sur 5 étoiles

I recently ordered some Taom V10 chalk from Cue & Case in Yorkshire, and I couldn't be happier with the experience. ​It’s only a small item, but the team still provided first-class service from star... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing service. I’ve ordered everything from chalk to snooker balls and have always been top notch with swift delivery.

À propos de l'entreprise

  1. Maché en ligne
  2. Magasin d'articles de billard

Écrit par l'entreprise

We’re Cue + Case, a family-run business based in Yorkshire, we’re positively passionate about Everything Snooker and Pool. Our brands include: + Baize Master + Jonny 8 Ball + PRO147 + Kudos


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(1 249)

293 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Arrived on time

Arrived on time, exactly what I needed. Even with a small surprise. Thanks.

16 avril 2026
Avis spontané
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Réponse de Cue & Case Online UK Store

Thank you for your review, Michael. We're pleased everything arrived on time and that the little extra was a welcome surprise. Enjoy your purchase.

Dan

Noté 5 sur 5 étoiles

I am really delighted with this company…

I am really delighted with this company and cannot recommend them enough. All the products I have ordered have been top quality and shipped quickly. On the rare occasion I’ve had an issue, it has been resolved promptly and professionally. I will definitely be using them again.

6 avril 2026
Avis spontané
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Réponse de Cue & Case Online UK Store

Thank you for your continued support, Ian. We're delighted to hear you've been happy with both our products and service over multiple orders. It's especially pleasing to know that any issues have been resolved quickly when they've arisen.

Dan

Noté 5 sur 5 étoiles

Orange Pro147…

I am delighted with my orange Pro147 cue and case. A significant improvement on club cues and a pleasure to play with. The range of cues at Cue and Case is outstanding. Delivery was well within estimated delivery and both items packaged very securely.

Will definitely be back for additional cues for presents.

5 stars.

2 avril 2026
Avis spontané
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Réponse de Cue & Case Online UK Store

Thank you for the fantastic review, Conor. We're delighted to hear you're enjoying your new PRO147 cue and case and that it's been a step up from club cues. We look forward to helping with those future gift purchases.

Dan

Noté 5 sur 5 étoiles

Great service fab cue would highly…

Great service fab cue would highly recommend

4 avril 2026
Avis spontané
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Réponse de Cue & Case Online UK Store

Thank you for your review, Brian. We're pleased you're happy with your new cue and the service you received. We really appreciate the recommendation.

Dan

Noté 5 sur 5 étoiles

Great service

Clear, informative website. Excellent service. Ordered a Pro147 cue and hard case set on Friday morning with standard delivery and it arrived late morning on Monday! I’m a beginner and this is the first cue I’ve owned after using club cues for a few months. All fine so far. Feels nice and balanced, looks good too. Thank you Cue and Case, would definitely recommend.

30 mars 2026
Avis spontané
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Réponse de Cue & Case Online UK Store

Thank you for your review, Christine. We're delighted to hear your first cue ownership experience has been a positive one. Enjoy your PRO147 cue and case, and thank you for choosing us.

Dan

Noté 5 sur 5 étoiles

Great product and service

Very happy with my purchase, great company and Ben was a great help in directing me to the products which were best suited to what I wanted

2 avril 2026
Avis spontané
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Réponse de Cue & Case Online UK Store

Thank you for your review, Josh. We're pleased we could help you find the right products and that you're happy with your purchase. I'll be sure to pass your comments on to Ben.

Dan

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery, perfect condition and even threw in a sweet treat! Would highly recommend

30 mars 2026
Avis spontané
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Réponse de Cue & Case Online UK Store

Thank you for your review, Scott. We're glad your order arrived quickly and in perfect condition. Great to hear the sweet treat went down well too.

Dan

Noté 5 sur 5 étoiles

Chalk came spot on delivery was quite…

Chalk came spot on delivery was quite fast ordered though Amazon

28 mars 2026
Avis spontané
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Réponse de Cue & Case Online UK Store

Thank you for your review. We're pleased your chalk arrived quickly and exactly as expected. We appreciate your support.

Dan

Noté 5 sur 5 étoiles

Great customer service very reliable…

Great customer service very reliable and quick response and remedying would definitely recommend

17 mars 2026
Avis spontané
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Réponse de Cue & Case Online UK Store

Thank you for your review, Anthony. We're pleased we could resolve the issue quickly and provide the level of service you expected. Your recommendation means a lot to us.

Dan

Noté 5 sur 5 étoiles

Great service delivered promptly even…

Great service delivered promptly even had small packet of Haribos included.
Very pleased

14 mars 2026
Avis spontané
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Réponse de Cue & Case Online UK Store

Thank you for your review, Gary. We're pleased your order arrived promptly and that the Haribos were a welcome addition. Enjoy your purchase.

Dan

Noté 5 sur 5 étoiles

It was a lovely cue and case

It was a lovely cue and case. It made the perfect gift.
It was exactly as described, and delivery was speedy.

12 mars 2026
Avis spontané
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Réponse de Cue & Case Online UK Store

Thank you for your review, Lee. We're delighted to hear the cue and case made the perfect gift and that everything arrived quickly and as described.

Dan

Noté 5 sur 5 étoiles

A Great company to deal with

The cues are great quality and they arrived very quickly. The customer service is excellent and answered my email very quick and resolved a small issue straight away. A great company to deal with and wonderful products to buy.

4 mars 2026
Avis spontané
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Réponse de Cue & Case Online UK Store

Thank you for your review. We're pleased you were happy with both the quality of the products and the customer service you received. It was our pleasure to help resolve the issue quickly for you.

Dan

Noté 5 sur 5 étoiles

Purchased a 5 piece cue in Blue

Purchased a 5 piece cue in Blue. Cheap and reasonable pricing with excellent reviews. Mistakenly ordered regular shipping, contacted customer support and they upgraded the shipping free of charge.

Great customer service with excellent products

10 mars 2026
Avis spontané
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Réponse de Cue & Case Online UK Store

Thank you for your review, Chris. We're glad we could help with the delivery upgrade and that you're happy with both the service and your new cue. Enjoy your purchase.

Dan

Noté 5 sur 5 étoiles

Great company

Great company, competitive prices and good communication.

24 février 2026
Avis spontané
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Réponse de Cue & Case Online UK Store

Thank you for your review, Dan. We're pleased you found our prices competitive and our communication helpful. We appreciate your support.

Dan

Noté 5 sur 5 étoiles

Top quality pool cue and fantastic case

I ordered my cue and case, so happy got delivered within day and time stated:
Excellent quality on both items, would recommend 100%.
Sarah Bradley
Gillingham, Kent

9 mars 2026
Avis spontané
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Réponse de Cue & Case Online UK Store

Thank you for your review, Sarah. We're delighted to hear you're happy with both your cue and case and that everything arrived within the expected timeframe. Thank you for the recommendation and enjoy your new setup.

Dan

Noté 5 sur 5 étoiles

Their products are nice

. It's hard getting the right thing that you ordered when you live in Africa. But case &cue you came through with an amazing piece of work. Love it and thank you so much

24 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Only bought a few items so far; cue balm, cue silk and some accessories, but service has been great. Prompt deliveries and nice to deal with a UK company that has competitive prices. Little boy enjoys the little sweetener in the parcels 😊

23 février 2026
Avis spontané

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