Great selection of Pool items available at really good prices. My order came on time and packaged well. However, there was an item missing from my delivery (mistakes happen but they can be f... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very good service, and just fitted my tip and seems really good nice grip and cue ball Control, would highly recommend.
I recently ordered some Taom V10 chalk from Cue & Case in Yorkshire, and I couldn't be happier with the experience. It’s only a small item, but the team still provided first-class service from star... Voir plus
L'entreprise a répondu
Amazing service. I’ve ordered everything from chalk to snooker balls and have always been top notch with swift delivery.
À propos de l'entreprise
Écrit par l'entreprise
We’re Cue + Case, a family-run business based in Yorkshire, we’re positively passionate about Everything Snooker and Pool. Our brands include: + Baize Master + Jonny 8 Ball + PRO147 + Kudos
Coordonnées de contact
Spring Valley Mills, Stanningley, LS28 6DW, Pudsey, Royaume-Uni
- 0333 444 1478
- info@funkychalk.co.uk
- cueandcase.co.uk
4,9
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The cue and case are excellent
The cue and case are excellent, however I purchased extra chalk to receive the free cue cloth if you spend over £75 and didn't receive it! After contacting them they organised for the cloth to be sent out.
2 février 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thank you for your feedback and for your order. The free cue cloth promotion does require the item to be added to the basket at checkout, but we appreciate how easily this can be missed. We’ve arranged for the missing cue cloth to be sent out to you separately. We’re glad to hear you’re enjoying the cue and case. - Dan
A great Case at an affordable price.
I ordered a Baize Master Arrow 3/4 Deluxe cue case from Cue+Case. It was dispatched promptly and was well packed. The Case looks great and accommodates my cue, extention and mini butt perfectly. There's also a place for the chalk.
29 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks David — glad the case fits everything perfectly and arrived promptly and well packed. - Dan
The product is amazing quality
The product is amazing quality, at a reasonable price. Delivery was prompt and the little touch of including the sweets was amazing. This cue case was bought for my 10 year old son who is over the moon with it and you’ve made his day. We shall use you again. My Son wants to say a personal thank you very much.
6 février 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Mick — really pleased your son loves the case. Thanks for the kind words about the quality and the little extras. - Dan
Ordering was easy, issues sorted extremely fast.
Ordering was easy. When the cue arrived it was really sadly damaged due to having been bent in transit (dispute it being in a substantial carboard tube) by the courier company. I contacted Cue&Case and they sorted a return immediately replacement arrived today in practically a bulletproof cardboard tube. So pleased. Cue is really lovely quality, very happy.
5 février 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Claire — sorry the courier caused the damage, but glad we could sort the return and replacement quickly. Enjoy the new cue. - Dan
Very happy with my cue case great value…
Very happy with my cue case great value for a very well made case, delivery was all on time and easily tracked with the royal mail tracking details, very good service.
2 février 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Alan — great to hear you’re happy with the case and the service, and that tracking made it easy. - Dan
Réponse de Cue & Case Online UK Store
Thanks Mrs Bowers — appreciate it. Glad everything was fast and good value. - Dan
Excellent service
Initially received the wrong cue but this was promptly dealt with my Ben with minimal hassle. 2nd cue I purchased is great. Thanks
23 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Ste — sorry about the initial mix-up, but glad Ben got it sorted quickly. Enjoy the new cue. - Dan
Items as described and quick delivery
Items as described and quick delivery. All in great experience and would order from them again.
18 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Tom — pleased everything arrived quickly and as described. Appreciate the recommendation. - Dan
Réponse de Cue & Case Online UK Store
Thanks Simon — thanks for taking the time to leave this. - Dan
Snooker/Billiards
I ordered 3 items, very pleased with them and competitively priced, would recommend and will certainly use this company again in the future.
26 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Alan — glad you’re happy with the items and pricing. Appreciate the recommendation. - Dan
Good quick delvery only problem was…
Good quick delvery only problem was free gift didnt come with it but overall im happy with my order
31 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thank you for taking the time to leave a review. The free gift promotion requires the item to be added to the basket during checkout, however we understand this isn’t always obvious. As a goodwill gesture, we’ll send the missing free gift out to you. We’re pleased to hear you’re otherwise happy with your order. - Dan
Great company to deal with
I placed an order with Cue and Case after speaking to them on the phone due to a website issue.
They were more than happy to assist with this.
Unfortunately when my order arrived there was an issue as the postage label must have come off and been added to a different package so I didn't get my order.
I contacted Cue and Case and they arranged a replacement delivery the following day.
Really pleased such a quick resolution was completed.
5 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Lee — sorry again for the delivery mix-up, but pleased we could get a replacement to you quickly. - Dan
Triangle Chalk
I only bought 4 squares of Triangle chalk, happy with 10% off so just over a £1 a chalk.
19 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Stuart — glad you’re happy with the Triangle chalk (and the discount). - Dan
Top Notch
Quick delivery
Great quality products and pleased to report the new cue led to the downfall of my nemesis!
30 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Dave — love to hear it. Glad the cue delivered when it mattered. - Dan
Products received as advertised
Products received as advertised, good quality and would have no concerns purchasing from Cue and Case in the future
2 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Dan — pleased everything arrived as expected and you’re happy with the quality. - Dan
Really well made cue
Really well made cue, nicely balanced and excellent value for money. Delivery was swift with no problems at all. Recommended.
29 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Tim — great to hear you’re happy with the balance and value, and that delivery was smooth. - Dan
Lovely Cue came in great packaging and…
Lovely Cue came in great packaging and was exactly what I wanted. Fast speedy delivery and no hassle
8 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Joseph — glad it was exactly what you wanted and arrived quickly and well packed. - Dan
Shopping as it should be- a great…
Shopping as it should be- a great selection of quality products. I bought some entry level pool cues- dispatched rapidly and very happy with the cues. Thank you to Cue and Case
27 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks, we appreciate it. Pleased you’re happy with the cues and the quick dispatch. - Dan
Service is absolutely outstanding
Service is absolutely outstanding. Called with an order query and they went out of their way to help me. Nice little gift with my order too, which was very unexpected. I have no hesitation in recommending them whatsoever, and I'll certainly be ordering from them again.
13 janvier 2026
Avis spontané
Réponse de Cue & Case Online UK Store
Thanks Matt — great to hear we could help on the phone and that everything arrived as it should (with a little extra). - Dan
Réponse de Cue & Case Online UK Store
Thanks — pleased you’re happy with the cue and case quality. - Dan
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.