Cured Pharmacy Avis 

Omg I’m still waiting for my refund why hasn’t never use this company they never reply to you when you want a refund I’m still waiting for my refund and they want to charge me an administrative fee of £30 I’m not paying it the order was cancelled the day I placed it so they hadn’t even processed my prescription or sent it out stay away at all costs

Sensor lost signal repeatedly and fully disconnected within 3 days — retailer pointed me to the manufacturer instead of resolving it themselves.
Asked to cancel the subscription and support confirmed it was cancelled, in writing. Nearly three weeks later they charged me again on the same subscription.
No way to manage or cancel a subscription on their site either, so you're stuck emailing support and hoping they honour what they tell you.

I like the fact of quick response and delivery 👌. The only thing I will ask to be adjusted is the parcel. Each parcel that sent to me is not nice .as a crucial medication and quite expensive should be putting in nice wrapping parcel not in transparent waterproof. Please look into it properly. Thank you.

Excellent Service

I could not believe how quickly I received my package wrapped and enclosed with ice packs to keep the medication cool absolutely brilliant I would recommend any one to use your pharmacy thank you 😊

Brilliant very quick

Good quick service

Have been using cured Pharmacy for six months on a weight loss program and very pleased with the results and the excellent customer service including their easy to use web site and the sound advice of the pharmacists. Highly recommend Cured Pharmacy.

Friendly consultants, fast delivery. Highly recommend.

To start with the website is absolutely deplorable. Their pharmacy service isn't much better either. Placed an order, within 30 minutes I received an email telling me my order had been "cancelled due to unforeseen circumstances". They also claim to have refunded me, they haven't ! Not sure whether the faults with this company are due to incompetence, or outright dishonesty. AVOID CURED PHARMACY AT ALL COSTS !!!

AVOID!!! AVOID!!!
Please avoid Cured Pharmacy at all costs.

I placed an order on 25th May, but after reading numerous concerning reviews, I became increasingly uncomfortable with sending private photos and made the decision to cancel. More than four weeks later, I am still waiting for a refund.

Since cancelling, I have sent numerous messages and made several phone calls in an effort to resolve the matter.

Responses, when they come at all, take days, and I can clearly see that messages are being read and then ignored. The level of customer service and communication has been completely unacceptable.

I have now been left with no option but to contact my bank, who are currently investigating the matter.

No customer should have to spend weeks chasing money that should have been refunded promptly. The fact that I have had to resort to involving my bank speaks volumes. They have also taken £30 off my order as “admin fee” which is a disgrace.

Based on my experience, I would strongly urge anyone considering using Cured Pharmacy to read the reviews carefully before parting with their money. Four weeks on, I have received neither my refund nor any meaningful assistance. Extremely disappointing and incredibly frustrating.

I have since reported them to Trading standards and the General Pharmaceutical Council.

Took too long in getting back to me, stalling with the process, so when i asked for a refund they still have not sent it to me 2 months later and not responding to any correspondence i send them, would never recommend this company too busy taking your money than refunding or customer service

I am extremely disappointed with my experience.

I purchased a prescription medication through this pharmacy and paid for the order before any medical approval had been completed. The pharmacy required either a video consultation or additional photographs before deciding whether the medication could be supplied.

Before completing this process, I decided to purchase the medication elsewhere using a valid prescription that I already had. Since the medication had not been approved, dispensed, or shipped, I contacted the pharmacy to cancel my order.

To my surprise, I was informed that a £30 cancellation fee would be charged. At no point during the purchasing process was this fee made clear or prominently disclosed. Had I been aware of such a charge, I would have reconsidered placing the order.

I understand that businesses may have administrative costs, but charging a significant cancellation fee for a product that was never approved or dispatched, without clearly informing customers beforehand, feels unfair and lacking in transparency.

I hope the company reviews its policies and provides clearer information to customers before taking payment for prescription medications.

Based on my experience, I would not recommend this service.

They are helpful, deliver on time and package is discreet.

Placed order on 25 March. Very poor website and communications from CH. After various attempts I requested a refund (12 April). A little to-ing and fro-ing and then they simply ignored my requests for updates. It is now 11 June and I'm still awaiting a refund (£173.99) or even an update. My advice - try somewhere else!

Never again 2 months still awaiting 220 refund no customer care no replies no number to speak to someone im gutted totally discusting service be warned

IF I COULD RATE THIS COMPANY O I WOULD.
I made my order, they then emailed 4 days later to tell me they had cancelled the order (NO VALID REASON GIVEN) and I have had to fight for a refund. I was told they would take £30 off the refund.
I then began emailing 2-3 times a day. When they then would not give me a full refund i went to the papers. 6 weeks later I have received a full refund.
SCAMMERS.
DON'T BOTHER WITH THIS
IS COMPANY.
THEY LIE AND DECEIVE.

Great from start to finish, very professional. Thank you for your continued help.

The whole online experience was so easy and straightforward
Easy to navigate and also a quick delivery.