CuriosityStream Avis 

I needed assistance with my account. Marlo Rivera was the rep that helped me online. They were very patient, kind, and provided clear instructions. Amazing customer support. Marlo deserves praise! Thank you Marlo!!!

Nikka in customer support was patient and informative with me. She resolved my issue promptly and efficiently. Thank you, Nikka!

Franz was very helpful and patient as I had to go through multiple steps to get things right so I could reactive my curiosity stream account. He suggested a little trick of using a different browser to update my payment information. (that was what needed to be done before I could reactivate my account and I was getting errors using Google Chrome). It worked great and now I have my subscription back!

Marlo very kindly changed my email address as it can not be done so manually. Very quick reply and very polite, not to mention helpful.

Cheers Marlo!!!

I love this platform since the day I discovered it, but I wanted to leave a positive review because I had a problem which was perfectly and easily solved by the Customer Support team (Bernadett on my case). They responded with a very detailed response and were very kind with all the questions I had. I'm very happy to know that a platform I love so much also has a so much professional and helpful customer service.

Great service and great customer service

Jess’s was extremely helpful in assisting me to cancel my membership ( automatic renewal cancelled for the next billing cycle ) and refunding 50% of the current. She was patient thorough and helpful and went above and beyond

Customer service unexpectedly very nice and prompt. Will resubscribe with this company willingly.

Customer support from Franz. I had trouble on the app with my new lifetime subscription and he set it up for me while on a chat. So very polite and professional - a wonderful representative for your company.

Interesting documentaries - science, history, mathematics etc. Easy and affordable subscription and set-up. Site navigation is straightforward. Support and staff helpful, well-informed and friendly. Thanks CS!

Great customer service and excellent collection of videos. We like it very much.

I contacted customer service to have my email updated. Went smooth and quickly.

They changed my plan secretly and added a bunch of services to it, then proceeded to charge me without notice. What should have been $38 turned out to be $101! Disgraceful scam. Stay away and read the other negative reviews! This issue is well known to them but they don't address it. Figures.

Bernadette was a star. She really helped me with my account. I had to close the account and I got a refund for my annual bill which really helped. She did a great job and was a real pleasure. Sadly, I did not get a refund of the past three years that I did not use the service.

Beyond my expectations!

Not only the content/programming, but most importantly the SERVICE and SUPPORT... great people!

A great service, many interesting things to watch.

And fantastic customer service.
I had thought I updated my listed email address, but notifications were at my old email address about it renewing and that there was a cost increase.
Unfortunately, due to my personal circumstances at the moment, I can't afford it. I didn't notice it until the charge went through on my credit card.

They were very understanding and they helped me straight away with cancelling and getting a refund.

I appreciate it so much. I don't think that every company would do that.
I look forward to being able to re-subscribe once I can.

Customer service was awesome as well as the streaming service in general. I would highly recommend them!