Curology Avis 

The response time was quick and very helpful. I felt as though the Curology team was very understanding and kind when I emailed about my issue. I love you Curology.

I received wonderful service through their online chat where I was directed to a live agent. Very helpful and precise as to acknowledging my problem and solving it with a solution sufficiently & quickly.

Very helpful and quick !

Great customer service. I had an issue, and they promptly and effectively helped me.

My needs of a full refund for the sunscreens were met :)

I really like the results , what I got from feedback was that my skin looked smoother and it had more even tones .The only reason I gave it a four was that it didn’t last that long , the bottles are sort of small but use sparingly and you’ll see great results !

When I reached out for an account problem they listened and helped me.

Great experience overall, my acne is much more under control and if I have any flare ups or issues you can easily message your provider and they get back to you promptly. They are willing to listen to your concerns and address each of them. I like the flexibility of ordering your package as well. Customer service is very prompt and responds quickly and has been very helpful.

I’ve had continuous issues with Curology. The most recent involved a payment method. I have one payment method (credit card) saved as the only payment method. Somehow Curology is charging a different card that is no longer saved on my account. In the past I have paid with my debit card but due to recurring issues I switched to credit card only. Despite removing/deleting my debit card from my Curology account, my debit card is still being used to pay for the product. How is this possible if I removed my debit card? I did call my bank and they said curology has a feature that allows previous payment methods to be used even if it was removed. Curology is claiming that it is the responsibility of my bank. Whatever the case, Curology has been the common denominator in the recurring issues I’ve had. Very poor customer service and shady business practices has been my experience with Curology.

Customer service took some time to get back to me, but resolved my issue that the trial order didn't go through generously.

These products Saved my skin.
Reached out to customer service once and problem was immediately rectified

Customer service was great. The chatbot seems to reply with the same generic message, but once you ask to speak with someone, service is fast, easy and helpful.

My order somehow got sent back to sender, they were kind enough to send a replacement

They totally helped me get rid of my postpartum acne! I was very thankful to be able to connect with a specialist about my individual plan. 10/10 would recommend!

They credited my account when my delivery didn't show up

Well it didn’t start off good. Either it got lost with the delivery service r someone stole it but 1st time I never received an item thur mail but this company went out its way I think and shipped a new order for me. No charge either. Customer service was great
A five star plus.

They made it right by doing what I needed. Thank u.

I think the concept is a great idea, but the company is surprisingly difficult to deal with. I tried to order tretinoin, but was told I wasn't a candidate for tretinoin due to the fact that I'm breast feeding (which is fine—I understand). I was then shipped a different product that I did not order, and put on a subscription plan without my knowledge or consent. I then randomly received a $102 charge from Curology a few days ago. I emailed them, and didn't hear back. In the meantime, they shipped an entire suite of products, which I don't want or need. They won't refund or even work with me on this, and their customer service is strangely impersonal. Each message is from "the Curology team,"—so you're never talking to an actual single person. Anyway, they seem like a great idea and maybe they're stretched too thin to have better service.

This product did wonders for my teen daughter. Cleared up her skin and confidence grew. The folks at Curology do their very best to match the right product for your condition and skin type.