Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent quality, sturdy poles and fixings. Prompt delivery. One fixing backplate was dented, but after sending an email and photo of the damage, a replacement was dispatched without delay.... Voir plus

Noté 5 sur 5 étoiles

We had struggled to find curtain poles for our front windows needing 5 metres and 2.5 metres matching. We had limited choices but this exceeded all our expectations. It looks beautiful and excellent... Voir plus

Noté 5 sur 5 étoiles

In the last few years I've bought 8 pole kits from Curtain Pole Store. All were well priced and delivered promptly. Although the quality has been generally good, one of the kits had a manufacturin... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

wanted to buy antique brass curtain track in a double, they sell the double brackets in white but not in AB, despite the listing stating it is available. Did not want to know after that and to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de garnitures de portes et fenêtres
  2. aussi dans
  3. Magasin de rideaux et stores

Écrit par l'entreprise

Curtain Pole Store is a family run online business bringing to you a diverse range of high quality, affordable curtain poles and accessories. We pride ourselves on offering you the best prices available online for your curtain poles.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

409 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(409)

90 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great purchase!

Very happy with the curtain pole. It’s a lovely, mellow brass colour & tones perfectly with my green lounge. Competitively priced, delivered promptly and well packaged. Good communication with the company.

10 avril 2026
Noté 4 sur 5 étoiles

Good quality but missing a part.

I ordered a 50mm wooden pole to support heavy lined curtains. The ordering process was straightforward and the pole was well priced. The extra rings I needed seemed expensive. The pole arrived within a couple of days. The pole was missing a double ended screw. I needed to get one separately, so I could attach the second finial.

24 mars 2026
Logo de Curtain Pole Store

Réponse de Curtain Pole Store

Dear Customer,

We are very sorry to hear about the issue you have experienced.

It would have been helpful if we had been made aware of this sooner, as we could have arranged for the required screws to be sent out to you on a next working day delivery. Instead, we understand that you sourced these elsewhere.

We are disappointed to hear about your experience and are always keen to learn and improve our service. If you don’t mind us asking, could you please let us know why you chose not to contact us at the time?

Thank you for your feedback, and we appreciate you taking the time to share your experience with us.

Kind regards,
Sales Team
Curtain Pole Store

Noté 5 sur 5 étoiles

Great company to deal with

My wife ordered some spare curtain rings for the beautiful pole we bought last year. When the package arrived, it was damaged and the internal packaging was also damaged. Upon opening it, we gout the 2rings had been broken into pieces and another 5 had their brass eyelets squashed flat. Out of the 12 bought, only 5 were useable.
She emailed the company and got a reply by return saying replacements had been dispatched to arrive the following day.
I call that first class, excellent service. Thanks Manny at Curtain Pole Store.

4 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Curtain Pole professionalism

Curtain Pole Store were responsive and helpful as they wanted to help check the dimensions of the existing curtain pole before going ahead and purchasing curtain rings.

24 février 2026
Noté 5 sur 5 étoiles

Good old fashioned customer service.

Good old fashioned customer service.

Could not have been more helpful in selecting the correct product.
Delivered very quickly, extremely well packaged.
Have no hesitation in recommending and will certainly use again.

13 février 2026
Noté 3 sur 5 étoiles

Service was good .The colour of the…

Service was good .The colour of the pole was not as expected ..I sent for 2samples of colours as suggested but when I came to order the colour wasn’t available gor several months ..

13 février 2026
Logo de Curtain Pole Store

Réponse de Curtain Pole Store

Dear Jackie,
Thank you for your review.
Upon checking your account, it appears there was some confusion regarding the samples. The samples you originally ordered were from the Rolls Honister range; however, your final order was for an entirely different product and colour from our Integra pole set range.
The Integra range is one of our most popular lines, and while we apologize for the long lead time you experienced, the high demand for this specific product does occasionally impact stock availability.
Had a sample been requested for the Integra pole set prior to your purchase, you would have been able to see the exact colour before placing your full order. We appreciate your patience while waiting for this item to return to stock.

Best regards,

Curtain Pole Store

Noté 5 sur 5 étoiles

The delivery service failed to deliver…

The delivery service failed to deliver the consignment which they held at there depot for several days. I contacted the Curtain Pole Store to advise of the problem and they came back by return having ascertained from the delivery company that the consignment had been damaged in transit. The Curtain Pole Company immediately arranged for new poles to be sent which arrived the next day.
The product is of good quality and I can't praise the Curtain Pole Company enough for a very efficient way they handled the initial problem. Well done.

17 février 2026
Noté 5 sur 5 étoiles

Great company

the delivery was so quick . There was a problem with the pole and a new one was sent out immediately and arrived the following day
10/10 for service and quality
Thank y0u

13 février 2026

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus