Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I’m without words these guys went beyond to help my vision box come to reality , very communicative since day 1 to the day my product was delivered if I could give 100 SATARS I WOULD !!!! I also want... Voir plus

Noté 5 sur 5 étoiles

I needed classy wedding favor boxes in a short timeframe. I contacted Custom Boxes via email and Anna promptly provided me with options and a quotation. They designed a simple but sophisticated a... Voir plus

Noté 4 sur 5 étoiles

We received a beautiful product from Custom Boxes Hub. I am very pleased with the end result – the soft touch finish and silver foil on the magnet close boxes turned out perfectly. My shipment did arr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Can't say enough about these guys. We had a unique folder design that was different than their usual boxes. Both Sara and Sam communicated with us repeatedly to make sure it was just want we envisione... Voir plus

À propos de l'entreprise

  1. Association ou organisation

Informations provenant de diverses sources externes

Custom boxes hub is a family owned business that started its venture 15 years ago with an aim to provide eco-friendly and custom packaging solutions to its clients. the company works under the umbrella of oasis packaging inc. which is already a well-known packaging company in the industry.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

94 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I recently purchased the customized…

I recently purchased the customized display box, and I’m incredibly impressed with its quality and Jeff's customer service! It's a fantastic product and a great experience. I highly recommend this to anyone looking for custom boxes.

9 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Highly Recommend!

Denise is great and always makes the ordering process so easy, boxes are fantastic quality as well! Highly recommend!

6 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend

I had a great experience working with Denise. She was highly responsive to both of my requests and provided 3D images of the proposed boxes, which helped visualize the final product. The production process was fast, and the end result exceeded my expectations. I would definitely work with them again!

29 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

I had an excellent experience

I had an excellent experience working with Anna at Custom Boxes Hub. She was absolutely amazing—super helpful, incredibly flexible, and always attentive to our needs. She made the entire process smooth and stress-free, ensuring that every detail was taken care of promptly. The quality of the custom boxes exceeded our expectations, and the customer service was top-notch. We couldn’t be happier with the results and will definitely be returning for future projects. Highly recommend!

21 août 2024
Avis spontané
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Réponse : Custom Boxes Hub

Thank you so much for your glowing review! We’re thrilled to hear that Anna provided you with such a positive experience and that she was able to meet all your needs. It’s wonderful to know that the quality of our custom boxes exceeded your expectations. We appreciate your recommendation and look forward to working with you on future projects. If you ever need anything, don’t hesitate to reach out!

Regards,

CBH-Team

Noté 5 sur 5 étoiles

Denise was wonderful

Denise was wonderful, very available, prompt and efficient. Great experience and great product. Will definitely be ordering more from this company :)

3 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Denise & Custom Boxes Hub were able to…

Denise & Custom Boxes Hub were able to turn around my 2 piece boxes quickly, suggested design finishes that made them look great, and provided transparent pricing and production times.

20 juillet 2024
Avis spontané
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Réponse : Custom Boxes Hub

Thank you for your great feedback! We’re glad to hear that Denise and the team were able to meet your needs with quick turnaround times and helpful design suggestions. Transparency is important to us, so we’re thrilled that you appreciated our pricing and production timelines. We look forward to working with you again on future projects!

Regards,

CBH-Team

Noté 5 sur 5 étoiles

Fabulous service from Denise, and beautiful boxes!

I've worked with Denise quoting several box projects now, and finally receiving one of the orders now and they are fabulous!! Denise is always super responsive and goes above and beyond with photos and even videos of boxes in production and helping to explain all the details! She's my go to box person now, and she never fails!! Beautiful boxes, quick and speedy service, and a great resource to work with for all of your luxury and mailer box needs! Can't wait to get my next order in!!

15 avril 2024
Avis spontané
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Réponse : Custom Boxes Hub

Thank you so much for your wonderful review! We’re thrilled to hear that you’re pleased with your boxes and that Denise has been such a valuable resource for you. Her commitment to providing excellent service and detailed updates really sets us apart. We appreciate your trust in us for your luxury and mailer box needs and can’t wait to assist you with your next order!

Regards,

CBH-Team

Noté 5 sur 5 étoiles

Customer Satisfaction

The consistency of quality customer service and product services has been outstanding. Nancy who is one of the representatives, has assisted me the last few years and has been excellent. When we consumers spend dollars, it's very important when your provider is detailed and professional when going over your order. Nancy spends however long it takes to make sure you get exactly what you need. The communication that is implemented throughout the process is A1!!! Thanks to custom Boxes who I will continue to use throughout the course of my business.

25 juillet 2024
Avis spontané
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Réponse : Custom Boxes Hub

Thank you for your fantastic feedback! We’re delighted to hear that you’ve had such a positive experience with Nancy and our team. Consistent quality and communication are our top priorities, and it’s great to know that Nancy has been able to meet your needs so effectively. We truly appreciate your continued support and look forward to serving you for many more projects in the future!

Regards,

CBH-Team

Noté 5 sur 5 étoiles

Excellent quality and customer service.

I've been using CBH since 2019 and just recently received another order without any issues - Nancy has been great! My experience with them over the last 4 years has been excellent and I'll continue using them. The boxes they make for me are top-notch and many of my customers comment on the look and quality of the boxes. I've read some of the bad reviews and don't understand them, my experience has been nothing like that. I would highly recommend CBH to anyone.

17 juillet 2024
Avis spontané
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Réponse : Custom Boxes Hub

Thank you for your wonderful review! We’re thrilled to hear that you’ve had such a positive experience with CBH and Nancy over the years. It’s fantastic to know that our boxes have made a great impression on your customers. We truly appreciate your loyalty and your recommendation, especially in light of the varied experiences others may have had. We’re here to support you for many more successful projects ahead!

Regards,

CBH-Team

Noté 5 sur 5 étoiles

the design elements exceeded…

the design elements exceeded expectations, communications throughout the ordering process was worth the price, and I have no problem including them in my business operations. very happy with the end result.

15 juillet 2024
Avis spontané
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Réponse : Custom Boxes Hub

Thank you for your fantastic feedback! We’re so glad to hear that the design elements exceeded your expectations and that our communication throughout the process was valuable to you. It’s wonderful to know you’re happy with the end result and feel confident including us in your business operations. We look forward to working with you again in the future!

Regards,

CBH-Team

Noté 5 sur 5 étoiles

excellent service, they helped me more than I imagined

From the moment I entered the website, it was first class attention. They helped me at all times and made suggestions that are functional to my products that I was unaware of.

16 mai 2024
Avis spontané
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Réponse : Custom Boxes Hub

Thank you for your amazing review! We’re thrilled to hear that you felt supported from the moment you visited our website and that our team was able to provide helpful suggestions for your products. It’s our goal to offer first-class service, and we’re glad we could exceed your expectations. We look forward to assisting you with your future projects!

Regards,

CBH-Team

Noté 4 sur 5 étoiles

Boxes turned out beautifully!

We received a beautiful product from Custom Boxes Hub. I am very pleased with the end result – the soft touch finish and silver foil on the magnet close boxes turned out perfectly. My shipment did arrive in two separate sets, which I wasn't aware of, so that was a little frustrating. The boxes also shipped from outside the United States so I would plan ahead for extra time when ordering in the future. Overall, I am very happy with the product!

11 avril 2024
Avis spontané
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Réponse : Custom Boxes Hub

Thank you for your thoughtful review! We’re so glad to hear that you’re pleased with the beautiful finish and the quality of your boxes. We apologize for any confusion regarding the shipment arriving in two separate sets and appreciate your understanding about the shipping timeline. Your feedback helps us improve, and we’ll ensure to communicate any potential delays more clearly in the future. We look forward to serving you again!

Regards,

CBH-Team

Noté 5 sur 5 étoiles

Stunning Boxes at a Great Price

We have been using CBH for all of our box needs for over 4 years. The boxes they produce are always beautiful, well priced and delivered on time. Their dedicated team goes above and beyond to ensure a seamless experience. With CBH, you're not just buying boxes; you're gaining a dedicated team committed to your satisfaction.

20 mars 2024
Avis spontané
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Réponse : Custom Boxes Hub

Thank you for your wonderful feedback! We’re thrilled to hear that you’ve been using CBH for over four years and that our boxes consistently meet your expectations. Our team is dedicated to providing a seamless experience, and it’s great to know that you feel supported every step of the way. We truly appreciate your loyalty and look forward to continuing to serve you in the future!

Regards,

CBH-Team

Noté 1 sur 5 étoiles

WORST BOX COMPANY EVER

WORST BOX COMPANY EVER. Giving them a 1-Star Rating is BEYOND generous. Rather than get into a long drawn out story on all the events that transpired (lie after lie after lie after lie...) I just want to WARN YOU TO RUN LIKE HELL FROM USING THEM. Most dishonest company I have ever worked with, and I don't even know if they really are in the Dallas TX location as it took over 4 months after placing an order to arrive, AFTER sitting in CUSTOMS for over 2-1/2 months of which I wasn't even aware that my boxes were outsourced overseas. And, when they arrived, WORST PRINT JOB EVER - super pixelated images instead of using my Hi-Rez AI file.I was told that if I wanted my high res file printed, I needed to let them know ahead of time. You can't be serious!! They were.

SERIOUSLY, SAVE YOURSELF A CRAP TON OF FRUSTRATION by finding a more reputable USA company. Less is not always best, you get what you pay for. •••They should be investigated for their SHADY BUSINESS PRACTICES ••• they have a fake USA address that they post on their website. Don't get duped by these Scammers.

UPDATE 3/13: I had posted a negative 1 star review about them on GOOGLE with photos of the crappy print job, and Google took it down. Shame on them. People need to know how bad this company is, and telling the truth so others don't get burned is why you review a company.

3 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Luxury Packaging for Masterpiece

I had an amazing experience working with CBH. I needed a rigid box for my new collection so i reached to them and i was delighted with their professional behavior. I shared all the details regarding the type of box i needed. They asked me a a few question about the type finishes and style of the box. The whole process remain smooth. The end result i got exceeded my expectation. I was incredibly satisfied with their services and will definitely be working with CBH in the future!

19 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Fake Indian company pretending to be American

Fake company pretending to be American. Cheap quality boxes. horrible customer service. Pathetic

11 décembre 2023
Avis spontané
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Réponse : Custom Boxes Hub

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.

We want to clarify that we are a legitimate company dedicated to providing quality products and service. Our goal is to deliver excellent customer satisfaction, and we take concerns like yours very seriously.

If you encountered issues with our product quality or customer service, we would appreciate the opportunity to resolve them. Please reach out to us directly at ceo@customboxeshub.com so we can address your concerns more thoroughly.

Thank you for your understanding, and we hope to have the chance to improve your experience.

Regards,

CBH-Team

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