The service was first class. All the representatives especially Kyle were helpful and nothing was too much trouble the whole process was smooth and easy it was all done quickly and efficient. I woul... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I spoke to with the lovely Katie Brock today. She was very prompt with getting me a reasonable quotation for my car insurance and was ever so kind & polite. She understood my situation and explained t... Voir plus
L'entreprise a répondu
Your staff was good to keep me informed at all times & get me good deal i have stayed with your co now for many years even though premium is on high side hope you can better deals as time goes on
L'entreprise a répondu
Just renewed my insurance for another year with these guys been with them 10 + years absolutely faultless so easy and very competent staff wouldn’t go any where else thankyou
À propos de l'entreprise
Informations provenant de diverses sources externes
We’ve been selling van insurance since 2001. Our team knows everything there is about vans, from all the different makes and models, to what insurance policies are needed depending on the vehicle’s use and your specific needs. Whether you’re a seasoned van driver or you’ve just hired a commercial vehicle on finance, you’re in safe hands.
Coordonnées de contact
Brightside Park, Severn Bridge, BS35 4BL, Aust, Bristol, Royaume-Uni
- 0333 005 2360
- cvd-insurance.co.uk
4,8
Excellent
3 k avis
Demande des avis aux clients
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always excellent service
29 juin 2026
I couldn’t get pnd and had problems…
I couldn’t get pnd and had problems trying to send emails as I am not very technical but the staff were brilliant and very understanding also this company were the only one to understand the real value of a van without a full conversion would recommend to anyone thanks
5 juin 2026
Efficient, competent and extremely helpful.
Clear understanding of our needs, efficiently dealt with in a professional and timely manner.
27 juin 2026
the staff were very hflpfull especially…
the staff were very hflpfull especially om return follow up calls
28 juin 2026
Just renewed my insurance for another…
Just renewed my insurance for another year with these guys been with them 10 + years absolutely faultless so easy and very competent staff wouldn’t go any where else thankyou
26 juin 2026
Avis spontané
Good service easy
25 juin 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Commercial Vehicle Direct
Hi Elaine, thank you for the great review. We're glad you're pleased with the service :-)
Connor
Réponse de Commercial Vehicle Direct
Hello Simon, thanks for the 5* review and your kind words. I'll make sure your feedback is passed on!
Connor
all good thanks
15 mai 2026
Réponse de Commercial Vehicle Direct
Hi Roy, thanks for the 5* review. We're glad you're pleased with your new policy.
Connor
The staff on the calls are always…
The staff on the calls are always polite and usually there is a reduction in the premium compared to the price on the renewal letter.
27 mai 2026
Réponse de Commercial Vehicle Direct
Hi Ian, thank you for the 5* review! We truly value your business and we do all we can to get you the best possible prices for the cover you need.
Connor
Réponse de Commercial Vehicle Direct
Hi Ian, thank you for the great review. We're glad you're pleased with the communication.
Connor
Good customer service skills from your…
Good customer service skills from your employee very good.
26 mai 2026
Réponse de Commercial Vehicle Direct
Hi Craig, thank you for the great review. We're glad you are pleased with the customer service provided!
Connor
Very helpful throughout the process of…
Very helpful throughout the process of sorting insurance .
had to change insurer due to. unable to insure new transit custom hybrid was not on their list.
16 mai 2026
Réponse de Commercial Vehicle Direct
Hi Mike, thanks for the 5* review. We have a panel of insurers and can often offer quotes where others can't so am pleased we have found a policy for you.
Connor
Very polite and explained everything in…
Very polite and explained everything in detail very professional
23 mai 2026
Réponse de Commercial Vehicle Direct
Hello John, thank you for the great review. Above all else - we make sure you have all the information needed so you know that the policy is right for you.
Connor
Réponse de Commercial Vehicle Direct
Hi Lisa, thanks for the 5* review. We're pleased that you're happy with the service provided!
Connor
Réponse de Commercial Vehicle Direct
Hi Lee, thank you so much for the great review and your nice words.
Connor
Somewhat satisfied
Lady on phone was super but all the text requests after taking the insurance with you, asking for more documents is irritating
10 mai 2026
Réponse de Commercial Vehicle Direct
Hello, thank you for the review - we're glad you were happy with the service provided by our colleague.
We send those texts to ensure we communicate at all points with you about your policy and some insurers do require validation in order to offer the best rates.
If you would like to opt-out of text communications from us, you can do so by giving us a call or emailing: geninfobright@brightsidegroup.co.uk
Connor
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