Cwtchy Covers Avis 

Good product serves purpose very helpful when phoned about this product and prompt delivery

It's leather but I wouldn't say it was worth the money I thought it covered the spa and machine but no

We purchased a Lay-Z-Spa Maldives earlier In the year and it would lose temperature fairly quickly over a 24hr period. After searching the internet I came across cwtchy -covers as Lay-Z-Spa do not yet provide a thermal cover. The reviews were just to good to give this product a miss.

We purchased the Lid, Jacket and pump cover. Despite the initial outlay the jackets will pay for them selves in 6 months. We are on an economy 7 tariff and now only heat the tub 3hrs a day from 0530-0830. Previously we would have to set the pool to come on at 0130. This would cost us £2.90 per day to heat. The pool would drop anywhere between 7-10c within the 17hr period the heater is off depending on the outside temperature. With all the thermal covers on the pool now cost us 92p to bring it back up to temp. It only loses 2-3c over a 21hr period. We generally use the hot tub on an evening between 1900-2200 and it is always sat between 38-39c.

We are highly impressed with Cwtchy-covers, and their customer service is fabulous. Karen was amazing answering any questions and queries we had.

If you looking for hot tub insulation I highly recommend Cwtchy-covers you will not be disappointed.

We have an inter inflatable hot tub situated outside under cover.

Just to clarify this is a genuine review from a paying customer.

We have a wrap-around jacket fitted with an insulated lid. The lid has metal arms that create a space between the lid of the hot tub and the insulated cover. The material made looks pretty classy and certainly doesn’t look a cheap addition. The wrap around jacket is held in place with robust adjustable straps and clips and is fitted in a matter of minutes. The lid takes a little longer as the metal arms screw into a central boss. Once you figure it out it is easy to do. There are straps that pass under the tub that receive clips from the cover that hold it in position.

As I said it looks pretty good.

With any claim to ‘cut your energy costs’ I’m always pretty sceptical but this really works.

This summer the average loss of temperature of the tub has been around 4 degrees overnight. We set it to heat to around 38 and when we check in the morning it usually 34, 33 on a colder night. This compares with a previous temp drop of around 8 degrees previously. (We only use it in the summer, so pretty much like for like)

In terms of energy use this means it takes approx 2 hours to heat instead of 4-5 hours.

They aren’t cheap to buy, but they are good value for two reasons. Firstly it costs a lot less money to run the tub, and secondly it makes us more likely to use it as we aren’t sitting there thinking ‘ this is all well and good but just how much is this costing us’..

On balance a bit of an outlay but our actual bill on our energy costs are considerably lower and in honesty we might not be using the tub at all, which is arguably cheaper still but a bit rubbish, the point of having one is sitting in it having a beer, chatting etc.

Thanks Cwtchy. I have recommended you to friends.

Ian Barkley

The first jacket was way too big. The second one is a very tight fit. It seems to do a decent job, first night the temperature only dropped 1.5C with the heating off!
Just be aware, there are no clips on the sides of the jacket thus making it very awkward to use the hot tubs own cover (very difficult to get to the clips of the Tekapo body with the jacket on) hence the 4 stars not 5.

After much research into vitally needed insulation for my lazy spa this year, I decided to buy the full set of cwtchy insulation covers comprising ground base, surround and lid. I had already purchased the pump surround last year from them, (which deadens the pump sound as well as insulates).
From ordering to delivery the service was excellent -the customer service lady (Karen) was extremely helpful and very friendly and professional, answering all my questions and queries.
I purchased their beautiful new duck egg blue colour and it looks fantastic.
My spa was set up on Saturday afternoon on the insulation base, and then clad with the surround cover. It was then heated up to 20 degrees (shock temperature), shock added, heater switched off and lid put on. The very next morning the temperature had increased to 21 degrees! Since then, the heater has been off permanently off and the water temperature has remained at 21 degrees - this is definitely amazing insulation that really does work. I’m looking forward to paying much less electricity!
Looks amazing and really does work.
Very impressed and would highly recommend. Don’t hesitate - just buy.

Having searched the Internet for various insulated hot tub covers, I came across Cwtchy Covers in South Wales. These are brilliant, you give them your make and model of your hot tub and they make them to order so you can rest assured they will fit. I Purchased an insulated base and the pump cover. Delighted with these I went back and ordered the deluxe leather cover for the
hot tub. Delivery is quick, great product and you won't be disappointed if you order these covers.

I bought the cover set and It was one of my best decisions, it keeps it hot at all times and I'm paying much less for electricity to heat my water, couldn't be happier. Highly recommend it to everyone also the customer service is lovely, instant replies shows that they care.

Excellent customer service. Bought a hot tub base and pump base (so base and pump stay level). Great looking base and fits perfectly to my tub. Looking forward to loosing less heat from under my tub.

As previous reviewers company are friendly and great to deal with now down to the products.

I have the Milan sat on a double layer of the interlocking rubber gym mats, last year when they were just starting up I purchased the jacket and had a wait but this year when I purchased the lid and pump jacket superfast delivery.

Currently have hot tub in the front of my garage next
to the metal door and even during the frosts with the new covers would lose about 1 degree every 3 hours.

Now weather Improving turned the tub off last night and was 36 degrees 16 hours later it had only dropped down to 32 degrees, suspect as weather warms more this will improve.

Only comment not sure how others find it but think more work needs doing on the lid, the metal bars are too heavy and they do not screw together well into the central hub. They make the lid very unwieldly so currently have removed mine as it in covered location and suspect they just to stop water pooling on the top.

Another fantastic addition to insulate my hot tub , I now have the base , the surround and insulated lid and pump cover . This means I will be able to keep using my hot tub as these save so much money keeping the water hot .
And they are a wonderful company to buy from , their customer service is second to none and the shipping is really fast .

Our conservative estimate is a reduction of electricity use of at least 2/3, but possibly 3/4 or more! Well impressed!
February, night time 1', daytime 6'C. The eve before fitting the Cwtchy, we turned off the heat on our Lay z spa Maldives, as we'd be cleaning and draining to put the new straps under the tub. The water temperature dropped by 18'C (38 - 20) in 12 hours! (with the standard Maldives lid in place, we already have the pump wrapped with a cylinder jacket and the whole lot is on insulated mats)
Our new set up includes the Cwtchy insulated jacket and lid (also using the inflatable float part of the lid supplied with the Maldives tub). With similar outside temperatures, we turned off the heat for 24 hours - the water temperature dropped just 6'C!

Excellent customer service over the phone when purchasing. The product fits perfectly and has helped reduce the running cost of our Lay Z Spa by half.

Having seen my electricity bill go sky high following my purchase of a Lay-Z-Spa Milan hot tub I was wondering whether I needed to give up using it after the increased energy charges were announced. I checked the Lay-Z-Spa website and saw a favourable mention of Cwtchy Covers insulated covers. So bit the bullet and ordered a full set. The delivery was very prompt and the products seem very well made. Easy to install, although a warning to anyone getting all 4 parts - you have to empty the tub to install the insulated ground covering, having done that I started filling it again only to discover when you reach the lid installation that it needs to be empty! So I had to empty it again. Perhaps a note with the ground cover could indicate if you also have a lid you need to leave the tub empty? Have yet to see an electricity bill to see the saving, but it certainly keeps the water temperature up for longer, so fully expect my energy bills to be lower. Had very friendly and helpful contact with customer service. Would have no hesitation in recommending this product.

Outstanding quality along with amazing customer service. What more could you ask for!

Communications with catchy covers was really good as I made several enquiries before making a purchase of a insulated jacket and cover for my intex octagonal spa (from Aldi). The jacket fits really snug with is great and looks good and was easy to fit by myself (although would be easier with two). The lid is also straight forward to assemble and covers the hot tub adequately and although better to lift with with two people at a push can be lifted by one. I conducted a “test” last night on a cold Cumbrian evening and when set to 39 Deg C and switched off after 10 hours this morning was still at 33 Deg C which is a significant reduction on heat losses without the jacket and lid in place. I have to admit i initially wasn’t sure whether to purchase the covers as could be an expensive outlay however I’m glad i did as i think in the long run will mean i will get more efficient usage and hence more likely to keep using the tub as energy costs increase. Also they look good when on the hot tub

Purchased a full set (lid, side, bottom and pump) of covers for my Maldives Lay-z-Spa hot tub. The covers arrived extremely quickly. They are high-quality thick insulation, fit perfectly, already improved insulation and reducing costs. The covers look better and are thicker than the website pictures - *exceeded my expectations*. Happy to recommend the company and product.

I ordered a cover for my lazy spa as well as a cover for the pump and an insulated mat for the floor. All arrived very quickly and well packed and i must say all the items are very well made. All items are now on my lazy spa and I can honestly say I have already noticed a difference, would definitely recommend and purchase from this company again.

Ordered a cover for the hot tub pump a few months ago. The item arrived quickly and was immediately put to the test due to torrential rain and snow. An excellent product that protects the pump well. Also reduces the noise of the pump as well. Very pleased.

I haven't had time to test if the product works as said but did a lot of research before shelling out on the hot tub side cover, lid cover, floor cover and heater cover.
All in all very positive, a bit fiddly to get on properly due to the cover not having pre-cut holes for the pipes but managed to fold part over and pull tight so it's almost fully covered anyway.
Great service, very quick delivery and as mentioned by others Cwtchy have gone above and beyond in offering me a Valentine's discount that I hadn't see.
Great stuff, now looking forward to my water bill when I fill up the beast once more !!!