I had an excellent experience with CycleExchange. They patiently and helpfully answered all my weird and wonderful questions! They were also extremely helpful when I visited the store to test-ride th... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Me and my wife purchased a bike. Both bikes were in excellent condition. Staff are accommodating as well. I also went there to have my bike checked, mechanics were good. They just attended to my conce... Voir plus
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Accidentally came across this company, and I’m so glad I did. I’d been looking for a gravel bike for a while but didn’t want to spend thousands. I bought a second hand bike that looks brand new for a... Voir plus
L'entreprise a répondu
I've never been happy with the fit of the brand new Canyon Endurace bike I bought a couple of years ago. I exchanged it for a smaller size Ultimate through Cycle Exchange and the whole process went ve... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Since 2013 we have been the premier Pre Owned bike experts in the UK. Our long established team are happy to chat and give honest advise. Safety - Buy in Confidence Our buyers know what to look for. Our mechanics are thorough. Buying a pre-owned bike has pitfalls, we remove them. We check carbon thoroughly and ensure all components are sound. We ensure bikes are from a reliable source and not stolen. Every bike is serviced, tested and warranted. Value for Money Our network of suppliers and regular trusted customers means we have access to quality stock at the right price. Sustainability Our model extends the life cycle of quality products. We recycle, resell and reuse as many components as possible.
Coordonnées de contact
27 Sury Basin, KT25NZ, Kingston, Royaume-Uni
- 02085468289
- support@cycleexchange.co.uk
- cycleexchange.co.uk
4,9
Excellent
2 k avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Great workshop outcomes
Another incredibly well executed workshop investigation and remediation by Mo and Todd. Anything I’ve got that wasn’t built by cycle exchange is now getting the pro treatment from them. What a relief to find professionals who have the desire and capability to get it right first time providing useful information along the way.
18 mars 2026
Avis spontané
Réponse de Cycle Exchange
Hi Julian, great to hear! I've passed the feedback onto the guys, much appreciated 👍
Réponse de Cycle Exchange
Hi Paul, hope you've had a chance to take the Merida for a spin and enjoy the long w/end. Thanks for the lovely review 🙏
Very helpful & responsive staff during…
Very helpful & responsive staff during the buying process. Bike is superb & really appreciated the home delivery. Recommended.
25 mars 2026
Avis spontané
Réponse de Cycle Exchange
Hi Simon, great to hear. Hope you're enjoying the Scott and thanks for the lovely feedback. 😊
Réponse de Cycle Exchange
Hi Simon, hope you're having lots of fun on the Scott and thanks for the review. 👍
Definitely buy from CycleExchange again
Great Communication, Service & Delivery, Bike arrived well packaged as described and well priced, really happy with everything and now happy out riding!!!
17 février 2026
Réponse de Cycle Exchange
Hi Paul, thanks for the lovely feedback, much appreciated 😊 Hope you're enjoying the Tifosi
Réponse de Cycle Exchange
Hi Chris, thanks for the feedback and hope you're enjoying the Diverge 😊
Great experience
Great experience. Very quick coming back to all my queries. The bike was dispatched very quickly and the delivery option was great, and affordable thanks to the promotion. The bike is as described, almost new really. I'd definitely recommend using Cycle Exchange.
20 mars 2026
Réponse de Cycle Exchange
Hey Denis, that's great to hear! Hope you're enjoying the TCR 😎
Effortless transaction
I submitted my application to sell my road bike with Cycle exchange, received a very reasonable quote, that I immediately accepted; thereafter the process of preparing, sending and completion of the sale was faultless - I would definitely recommend Cycle exchange.
27 mars 2026
Avis spontané
Réponse de Cycle Exchange
HI Colin, great to hear everything went according to plan 😊 and thanks for the feedback.
Réponse de Cycle Exchange
Hi Clarissa, hope the build went well and you're now on the road. Thanks for the lovely feedback, much appreciated 😊
Helpful with quick Delivery
Ordered a SystemSix Hi Mod. I had a few questions which were either answered promptly or I was guided to where to find the information. They were very helpful and delivery was quick. The frame was also well packaged.
12 mars 2026
Réponse de Cycle Exchange
Hi Darren, appreciate the feedback and hope you're enjoying the Systemsix. All the best 🙏
Great customer contact and service
Great customer contact and service, very approachable and communicative, they did exactly what they said they would do, bike arrived on time and in perfect condition, well packed and good carrier used as well.
6 mars 2026
Réponse de Cycle Exchange
HI Paul, thanks for the lovely feedback, much appreciated. Hope you enjoy the C68 😍
Delivery was very quick
Delivery was very quick, the bike arrived well packaged and is in excellent condition, I can't believe the bike is five years old it looks so good.
13 mars 2026
Réponse de Cycle Exchange
Hey Stephen, age is but a number so they say 😜Hope you enjoy the TCR.
Thrilled with my new bike
Thrilled with my new bike. The buying process was excellent and when enquiring about delivery with customer service, their response was quick and helpful. Bike arrived very well packaged and would highly recommend them 😁👍👏
16 mars 2026
Réponse de Cycle Exchange
HI Scott, really pleased you're enjoying and the process was nice and straightforward 😊All the best.
Réponse de Cycle Exchange
HI Casey, great to hear and hope you enjoy the Lapierre. 👍
Hi guys just want to thank you all for…
Hi guys just want to thank you all for such a great easy transaction from bike to money to the nice guy that fetched the bike thanks Audrey and Josh and the collection guy
16 mars 2026
Avis spontané
Réponse de Cycle Exchange
Hey, thanks for the great feedback. Much appreciated. 🙏
Outstanding communication and support…
Outstanding communication and support throughout the purchasing process to make sure I was getting the right bike for me. The Premium Hand Delivery service is a great addition if you are purchasing a bike with components you are not used to.
I now have a great bike for a new season.
9 mars 2026
Réponse de Cycle Exchange
Hi Steve, thanks for the lovely feedback. Hope you're enjoying the Canyon. 😊
Réponse de Cycle Exchange
Hey Colin, thanks for the feedback, hope you're enjoying the Creo. 👍
Would have got 5 stars however the bike…
Would have got 5 stars however the bike arrived with a flat Di2 battery and as the Junction Box was hidden it took a lot of head scratching to find and then charge.
2 mars 2026
Réponse de Cycle Exchange
Hi Philip, thanks for the feedback. Sorry to hear the battery was flat when it arrived. Whilst the workshop do a final inspection on all bikes before they're shipped to make sure they're in full working order, they wouldn't fully charge them as all bikes are provided with charger. The team are always on hand do give guidance so feel free to reach out if you have any other questions. Hope you enjoy the Bianchi. All the best.
quality bike and good service
20 février 2026
Réponse de Cycle Exchange
HI Michael, thanks for the feedback, enjoy the BMC 👍
Perfect bike, bought through Cycle2work and delivered next day
Very helpful, knowledgeable staff, provided an accurate description of the bike and answered all my technical queries. Straightforward using Cycle2work and bike was delivered as described in perfect working order to Scotland the next day. Thank you for your excellent service!
25 février 2026
Réponse de Cycle Exchange
Hi Mark, glad everything was as expected and hope the Ribble is helping you tackle those beautiful Scottish hills 😊All the best.
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