Excellent customer service from Shozo and Damien at Bury St Edmunds. The manufacturer's delivery date was met for 1 of the 2 bikes we ordered, but the second was nearly 2 months late. The guys at Bury... Voir plus
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Lisez les avis des autres
The two members of staff were extremely helpful and knowledgeable. The store was like going back to the old good days where it wasn't just about profit but applying a service. I know this as I bought... Voir plus
Cycle King were particularly busy on Sunday with orders that needed concentrating on, however I was received in a friendly manner and given tools to fix the bike. Samuel and a few other colleagues kin... Voir plus
Simon at the Derby branch is an absolute star and a real asset to the company. Due to his impeccable and educational attention to detail and thoroughness we received a 5 star service on our bikes and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Cycle King is the UK's largest family-owned cycle retailer. View our range of men's, women's & children's bikes and a fantastic range of cycling accessories.
Coordonnées de contact
Royaume-Uni
- info@cycleking.co.uk
- cycleking.co.uk
4,6
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service
Pleased to find a new stock of tyres for my eccentrically sized ancient bike. Quickly answered my question and quick delivery.
18 avril 2026
Extremely poor customer service
Just visited this store to have a bike repaired to be faced with an extremely rude man, his behaviour even justified by the other member of staff by saying ‘he’s having a bad day’ have used this shop on several occasions but will not be visiting again!!!!! No excuse for poor customer service in my opinion
25 avril 2026
Avis spontané
Excellent communication offered a great…
Excellent communication offered a great solution to a problem.i recieved my new wheels a day before it was due. Great service.
13 avril 2026
slightly odd request resolved!
Popped in today with a slightly odd request for an odd part having been told by Halfords to 'try ebay or something'. Our request was resolved instantly! The correct part identified and supplied. Very happy customer 😀
23 avril 2026
Avis spontané
Raleigh Chopper
Just like to say thank you to Cycle King for the fantastic customer service received when supplying me with the new Raleigh Chopper. Very prompt delivery, great communication and price. Really pleased.
Kind regards.
John.
29 mars 2026
Good service
Good service looked at my bike very quickly and sorted the issue
22 avril 2026
Avis spontané
You’ve sold something I’d already bought online?
Bought something online and went to pick it up at the shop I’d chosen- but you’d apparently sold it to someone else! I haven’t heard anything from you about it since. I’d like the bike bell I’ve already paid for please.
11 avril 2026
Awesome 👍
Great people there always keen to advice, very good prices and whole lot of parts and accessories .
11 avril 2026
Excellent quick delivery time
Excellent quick delivery time , Product was exactly what I needed for a good price
6 avril 2026
Good to work with
They made a transaction with complicated delivery requirements very easy to conclude
4 avril 2026
Ordered online to pick up from Luton…
Ordered online to pick up from Luton branch. Amazing store, very kind and helpful staff.
3 avril 2026
Great experience
I ordered a set of front forks for an old bike. Firstly, they were able to help with something few bother with now. Communication was great with an email to check that I was happy to go ahead given that the order was for an unusual item. The forks arrived quickly and we're as ordered. Very happy customer.
1 avril 2026
Excellent customer service..
27 mars 2026
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