Excellent customer service from Shozo and Damien at Bury St Edmunds. The manufacturer's delivery date was met for 1 of the 2 bikes we ordered, but the second was nearly 2 months late. The guys at Bury... Voir plus
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Lisez les avis des autres
The two members of staff were extremely helpful and knowledgeable. The store was like going back to the old good days where it wasn't just about profit but applying a service. I know this as I bought... Voir plus
Cycle King were particularly busy on Sunday with orders that needed concentrating on, however I was received in a friendly manner and given tools to fix the bike. Samuel and a few other colleagues kin... Voir plus
Simon at the Derby branch is an absolute star and a real asset to the company. Due to his impeccable and educational attention to detail and thoroughness we received a 5 star service on our bikes and... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Cycle King is the UK's largest family-owned cycle retailer. View our range of men's, women's & children's bikes and a fantastic range of cycling accessories.
Coordonnées de contact
Royaume-Uni
- info@cycleking.co.uk
- cycleking.co.uk
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A répondu à 16 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Above and beyone
Popped in as a last resort looking for a very specfic dowel nut. Had tried several local and well known bike shops where no one had s clue what the part was and jusgs ent us in our way. Once again they didnt know what it was, but they spent the time searching google and even finding somehwere we could order the part online. They were so incredibly helpful.
Ordered a front bike basket really…
Ordered a front bike basket really useful lightweight handy it clips on and off .and it really adds to Dutch look of my bicycle
Extremely happy with the service and…
Extremely happy with the service and support given ahead of the purchase and then the pick up was quick and very smooth, overall a very professional service.
Bike came on time as stated good…
Bike came on time as stated good courier and undamaged. Good experience
Easy ordering process
Easy ordering process. Kept informed of progress of order and was delivered on time.
Saddle is perfect for the bike it is going on to!
Many Thanks.
Great service and excellent customer…
Great service and excellent customer care. I was in a RTC and my mountain bike wheels got buckled and so I took both wheels into netherfield store and the mechanic repaired them for me within a couple of days and did an amazing job. I would definitely recommend this company to anyone looking for specialist service, much better than Halfords or anywhere else I tried. I will definitely be using this company again and a big thankyou to all the staff there.
Great service
We called in earlier as my little granddaughter’s gears weren’t changing. They took a look at her bike straight away as she was only staying overnight, identified the issue and gave me the options clearly. They adjusted her gears. We left as 2 very happy customers. While we waited we looked round at the great range of bikes. Thank you.
Ordered a click and collect from the…
Ordered a click and collect from the Oxford store, travelled in by bus, only to find the item had not been sent, no one bothered letting me know, complete waste of my time.
AMAZING SERVICE AND SUPER FRIENDLY
I took two kids bikes in to get looked at and the level of service was incredible! Dave was so friendly - he talked me through everything he was doing and why, but the thing that really shone through was his passion for getting kids out on bikes. It was wonderful to find someone who is so passionate about their job, and the bikes have been working perfectly ever since : )
Really helpful couple of lads would…
Really helpful couple of lads would definitely recommend
was impressed with the help and service…
was impressed with the help and service I got when I was there
Fantastic customer service
Visited this shop on the bank holiday looking for a ladies' bike and spoke to a very helpful and knowledgeable gentleman who took the time to explain bits and pieces to me clearly and without making me feel silly for asking/not knowing. Fantastic customer service and I wouldn't hesitate to recommend this shop.
Delivered as specified on the website
It was hard to find the wheel I was looking for elsewhere with the 26x1 3/8 dimension. Ordered it online and the right wheel came on time and true.
Came quick and on time just what my…
Came quick and on time just what my husband wanted great customer service
Great service
A huge thank you to the staff at Cycle King Rochester. I had an issue with my bike whilst doing a coast to coast ride. I popped in to Cycle King and the staff couldn't have been more helpful in getting me back on the road straight away.
Slight delay in postage due to low…
Slight delay in postage due to low stock but as described, well packaged. Recommended.
Cycle King, Oxford, thank you Mikey
Cycle King, Oxford. I've been using this amazing bike shop for years. The service has always been fantastic with such knowledgable, efficient and friendly staff. I took my bike in yesterday for a repair and asked for advice on my bike helmet, which I bought from them 3 months ago. A huge shout out to Mikey - he spent about 20 minutes sorting it out as I had got the straps all twisted somehow; and giving me such great safety advice too. Honestly, he was brilliant and I am really grateful to him. Thank you so much Mikey !
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