Cycle King Avis 

4 303
•
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Excellent customer service from Shozo and Damien at Bury St Edmunds. The manufacturer's delivery date was met for 1 of the 2 bikes we ordered, but the second was nearly 2 months late. The guys at Bury... Voir plus

Noté 5 sur 5 étoiles

The two members of staff were extremely helpful and knowledgeable. The store was like going back to the old good days where it wasn't just about profit but applying a service. I know this as I bought... Voir plus

Noté 5 sur 5 étoiles

Cycle King were particularly busy on Sunday with orders that needed concentrating on, however I was received in a friendly manner and given tools to fix the bike. Samuel and a few other colleagues kin... Voir plus

Noté 5 sur 5 étoiles

Simon at the Derby branch is an absolute star and a real asset to the company. Due to his impeccable and educational attention to detail and thoroughness we received a 5 star service on our bikes and... Voir plus

À propos de l'entreprise

  1. Centre récréatif

Écrit par l'entreprise

Cycle King is the UK's largest family-owned cycle retailer. View our range of men's, women's & children's bikes and a fantastic range of cycling accessories.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 16 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(4 303)

406 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service from this company

Great service from this company. Liked the way the shop called me to inform me that the stabilisers that I purchased with the bike would not fit, they advised me in which ones to buy and then fitted them for me on pick up day. Great service from start to finish.
Would definitely recommend

26 août 2026
Noté 5 sur 5 étoiles

The Team at Cycle King were extremely helpful

The Team at Cycle King were extremely helpful! My son bought his dirt bike in that was missing some bolts on his brake disc. The team had a look found some matching bolts and fixed it in 10 minutes for free! Very friendly and helpful. Thank you !

19 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Don:t collect

I ordered some tyres from the online arm of this company Bankrupt Bike Parts
You can collect according to them after two hours or therabouts. Ordered Sundayevening.Took a 4 hour round trip from Cannock the following morning. Confirmation email hadn't arrived yet. Went into Hawk Cycles who sent me to an adjacent locked door where you have to telephone them. I explained what I was there for. They said I'd have to wait until 2 or 3 o clock
I explained that I had a child to pick up from school im Cannock
This made no difference to the voice on the end of the phone behind the locked door.
Disgusting customer service

14 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Simon at the Derby branch is an…

Simon at the Derby branch is an absolute star and a real asset to the company. Due to his impeccable and educational attention to detail and thoroughness we received a 5 star service on our bikes and Simon’s integrity has been the the incentive for us to return to Hawks and buy all our cycle accessories. Don’t go anywhere else. Simon (and the counter staff) are rare gems these days. We’ve recommended Hawks to our cycle group. To the boss…give Simon at least a pat on the back if not more. Phil and Joy

12 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience

Great experience - the staff were helpful, knowledgeable and offered excellent customer service from start to finish

3 septembre 2026
Noté 5 sur 5 étoiles

Great sevice

The staff most very kindly sorted my loose brake cable on the spot and gave me very good advice about loopking for what had caused a puncture. This advice proved 100% spot on . Thank you Cycle King

11 septembre 2026
Avis spontané
Noté 2 sur 5 étoiles

Could have done better

Staff were unhelpful in store. We then went to order online and when delivered the stickers/decals on the bike were bubbled and half off. Not inclined to contact the store in regards to this as the “family run” business were not helpful when we visited to browse and purchase a bike. We were told if we ordered online it would take 3-4 weeks, when we ordered online it took 4 days (it would have been 3 days if DPD had not failed the delivery on the date given).

29 août 2026
Noté 1 sur 5 étoiles

Sent the wrong item

Sent the wrong item, then want you to pay postage to return the wrongly sent item or even pay £20 for a courier to pick it up and return the item. What a joke

7 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Very helpful staff

Simon at Cycle King Cambridge sorted me out for a good second-hand bike that met all my requirements. Have had it for a few weeks and it has held up to a long commute and looks good (but not so good that I'm overly worried about it being stolen - ideal). Overall very happy.

11 août 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus