Online is easy to get the right plan for yourself and giving you a choice of paying fully or monthly... I can't give it 5 stars at this time as I don't know what the service is going to be if I need t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Cycleplan Is No. 1 Ebike Insurance for advance security & money safety with options to add my accesories too, giving an option to pay upfront for a year and for a cheaper price instead of paying month... Voir plus
L'entreprise a répondu
Awsome! Great customer Service delivered by Josh.Explained clearly the product with courtesy. Yearly premium just under £50 so bye bye for car and its hefty prices and its pollution and its sedentr... Voir plus
L'entreprise a répondu
Easy to navigate the quote and buy app, great that you can tailor the level of cover to your own needs, and not have to pay for cover you dont need. Very reasonable price with a great introductory sav... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Cycleplan
Écrit par l'entreprise
We arrange specialist bicycle insurance for cyclists.
Whether riding to work, hitting the trails or cruising through the park with family, our policies are designed to help financially protect cyclists and their bikes from potential risks such as theft and damage, personal accident and more.
We focus purely on cycling insurance which means no additional costs for unnecessary extras, a range of cover options and access to a specialist, UK-based customer service team with expert knowledge.
At Cycleplan, we understand the needs of cyclists, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Coordonnées de contact
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Royaume-Uni
- 08000 92 92 68
- admin@cycleplan.co.uk
- cycleplan.co.uk
Like what you've read?
4,5
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Both clear and prompt instructions.
17 juillet 2026
Réponse de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Watch out for the handling fee
Online, quick, answering simple question. Disappointed non-discretionary the 'handling fee' half was half the cost of the actual insurance itself.
19 juillet 2026
Réponse de Cycleplan
Thanks for leaving us a review! It’s really important to us that we make our customers happy, so your feedback is really appreciated. If you have any further comments on how we can make your experience so far even better, then please get in touch.
Excellent product fitted my needs.
15 juillet 2026
Réponse de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Just good honest reliable
17 juillet 2026
Réponse de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Easy site to use
13 juillet 2026
Réponse de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
I got cover for three of my electric…
I got cover for three of my electric bikes at a reasonable price.
13 juillet 2026
Réponse de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very quick and easy to buy insurance
Very quick and easy to buy insurance. Price was very reasonable 😁
15 juillet 2026
Réponse de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
May find out how good they are if I…
May find out how good they are if I ever make a claim
13 juillet 2026
Réponse de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Try to reduce premium to around…
Try to reduce premium to around previous years amount. To be told that the new underwriter would allow additional discount.
Went onto a compare website to processed the same policy from prious years and infact only paid an additional £2!!!
15 juillet 2026
Réponse de Cycleplan
Hello Chris, thank you for taking the time to leave us a review. I’m really sorry to hear about your experience and I completely understand how frustrating this must have been.
I can see that you spoke with my colleague William, who did look at the available options for your renewal.
On this occasion, the renewal price offered was the best we were able to provide. Due to price capping rules, applying an additional discount would have actually increased the price, which meant there were no further changes we could make.
I appreciate that this isn’t the outcome you were hoping for. Unfortunately, when price capping applies, it can limit how much flexibility we have with discounts, even when we’d like to do more to help.
I’m sorry we weren’t able to offer you a better price this time, but I do hope you’ve since been able to find cover that works for you.
If you’d like to discuss this further or need any additional support, please feel free to contact us via https://help.cycleplan.co.uk/hc/en-gb/requests/new and one of our advisors will be happy to help.
Kind regards,
The Cycleplan Team
Réponse de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Very helpful
Very helpful in identifying my needs, clarifying the policy requirements , answering my queries, and coming back to me next day with further information in response to my queries.
10 juillet 2026
Réponse de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Excellent easy to understand service
Excellent easy to understand service. Great value, I insured both my wife and my e bike.
5 juillet 2026
Réponse de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
Réponse de Cycleplan
Thank you so much for taking the time to leave us a great review for others to read! We’re really pleased you’ve had such a great experience with us. If you need anything in the future, please don’t hesitate to contact us.
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