Cynergy Business Finance  Avis 

We have a had great experience working with the team at Cynergy. James and Beth are both incredibly professional and great to work with.

We moved away from a High Street Bank over to Cynergy at the end of last year. Business has been extremely challenging since doing so, with Customer insolvencies, rising costs and a flat market it has been difficult to say the least. Cynergy helped us navigate through a difficult re-structure by providing support through an ABL and IF facility. James John , Samantha Heath and Danny Monksfield have been brilliant. Thanks Guys !!

I have always found Cynergy Bank to be supportive when required.

We found the team extremely helpful and supportive throughout the process, all delivered in a short time period.

A refreshingly human banking experience
The bank supported us in putting an ABL facility in place, and the experience was genuinely different from what we had come to expect from a traditional bank.
The team were human, approachable, understanding and supportive throughout the process. They took the time to understand our business, our needs and our growth plans, then adapted their approach accordingly. The team we worked with was David Green, Mark Simpson, David Pelham and Martin Wong. David Pelham was always on the end of the phone (even outside working hours!)
It was clear that they genuinely wanted to help us find the right solution and support the business in achieving its ambitions. A refreshingly collaborative and positive experience, and quite unusual in the banking world.

Life doesn’t always go to plan and challenges come up that are extremely hard to navigate. I had some personal challenges mainly with my dad’s health but also my daughter and was finding life real hard at the time. The MI was due and my balance sheet wasn’t balancing so it was back and forth between myself and my accountants for some time. I found this stressful and it was waking me at night worrying about it. I reached out and shared this with Sam who orchestrated for me to submit the information still needed but on a quarterly rather than monthly basis. I can’t express how helpful at that time that was. She took the time to listen to my challenges and did everything she could to help and for that I am extremely grateful. The emotional intelligence and professional input during a tough time was superb. I wish I could have shared that via the survey, but I hope it’s ok to share with you here.

We have been with Cynergy Business finance for over a year now, and have always found them helpful and quick to respond to queries. Very pleased with the service.

Our RM Imogen Clowes has been exceedingly helpful honest and transparent, meaning the 'day to day' processing has been relatively smooth, she has taken the time to train us and enable us to understand what we need to do and why, It has been a pleasure to work with her. Would recommend them to anyone needing their services.

We have only recently transferred over to Cynergy and, so far, the transition has been very smooth, thanks to Munair.

Munair has been incredibly helpful throughout the process, taking the time to explain everything clearly and answering all of our questions with great patience. His support and guidance have made what could have been a daunting change much easier to manage.

Thank you, Munair, for all your help and patience – it is very much appreciated.

Cynergy have become a great partner from on boarding through to transitioning away. Their staff from James J and Harrison have been exceptional, honest and transparent. It has been a pleasure to work with them, helpful, organised and very much colaborative. Would recommend them to anyone needing their services.

When looking to finance a large business expansion with asset finance and also great working capital options, we were recommended to Cynergy Business Finance.

Never heard of them before, yet after a couple of months working with their team the process was effortless from start to finish.

The diligence and response from the whole team at Cynergy was second to none, which is a great support to our financial plans.

We would have no hesitation in recommending Cynergy Business Finance.

Without the support from Cynergy, our business quite simply would not have survived. We now have an IF facility that helps us manage our working capital cash flow and a team of Cynergy customer service employees behind the scenes providing much needed guidance.

We've spent the last 12 months working with Cynergy Bank. Our main point of contact is James John, over the year he has taken time to understand the nuance of our business which has helped enormously with the funding we've required... The invoice finance funding they offer is clear, concise and seamlessly works with our fast paced business.

Cynergy have been provided our confidential invoice discounting facility since 2022 and I am pleased to have signed up for another 2 years. Cynergy offered us a facility that many other lenders would not consider, because of our unusual client base. At the time, they took time to understand our business and our clients, and that has been the case throughout. The ability to pick up a phone and speak to a dedicated team (Kristina, Bethanie and Imogen) who know us and who are willing to delve into an issue to understand it, is invaluable.

Facility limits, pricing and response times have all been excellent.

great experience with Cynergy! The staff are very helpful, and a special thanks to Alex English, our RM, for being so supportive and cooperative.

I am currently using the confidential invoice financing facility and, after being previously apprehensive about using services such as these, I am having a very positive experience. From the set-up of the facility by Maxine Hennessy, to the running of the account by Imogen Clowes, the team were very professional and easy to deal with, explaining the terms clearly and making sure that our team understood how the processes worked. Access to funds was quick once everything was set up, which is really helping us navigate through the 'leaner' period in our year. There were a couple of confusing instances at first but mainly down to us being very new to the service and nothing major enough to outweigh the benefits of the facility. All in all, a reliable option for any business needing to improve cash flow, which I would recommend to anyone looking to do so.

Kristina Circus and Bethanie Winterbottom have not just facilitated our new relationship with Cynergy Business Finance but encouraged an open dialogue and collaborative working between us and the Cynergy team. This approach is providing a platform for both parties to get the best return out of our relationship.

The service given by our bank relationship team was excellent and cannot be faulted.
What marks this as 4 star (more 4.5) is with the length of time it took between stages due to the other parties such as underwriters, where they asked questions that should be on record from the start about our trading style and customers.

Great approach to deal making and trying to get things done. Very fast turnaround on facility offer and credit underwriting approval. Appreciate all your efforts.

Since moving to Cynergy Business Finance, the personalised support from Alex English, Nicole Wadmore, Nathaniel Higgins and the team has been exemplary, and a breath of fresh air in an industry such as finance where complexity often raises concerns and anxieties.
Firstly their on boarding process with Nicole was totally seamless with full support, making this usually anxious time painless.
Their ability to deal with matters in a logical straight forward and supportive way with real expertise gives confidence which is second to none in our experience. We would recommend Cynergy Business Finance to any business who needs a proactive competent partner.