DWS Legal Avis 

We recently moved and the solicitor at the bottom of the chain was DWS ,Martyna Gawel, There was zero communication and it seemed like the whole process was deliberately held up so she had more control emails sent no replies would not take phone calls . The chain nearly collapsed twice due to lack of communication, Other solicitors involved in this chain expressed there concern over her conduct and may take further action.
Moving house is stressful at the best of times but throw this company in the mix and it becomes a nightmare, I won't advise people not to use this company but be aware before instructing this solicitor.

Two solicitors at this firm did the paperwork for a recent sale and purchase. While they were thorough, their communication was inconsistent and their lack of initiative delayed our moving date. One of their office managers was, at the very end, quite rude to me, and a case manager had promised to supervise the sale process after I complain. They also overlooked some contacts that would have helped them get the correct paperwork sooner and gave me incorrect timelines, which through my and the agent's research, revealed to be incorrect. I would not work with them again. Due to their poor communication and performance, the process was, I believe, longer, more difficult, more stressful and more confusing than it needed to be. Their service was far worse, in my opinion, than that of a previous law firm I have used.

Dilan Ajmeria and Chaz Thandi who were working on my application file where they had kept good communication every time and provide all information straight away via email . Thanks lots both of you and its very appreciated to work with you .

Brilliant company very helpful and friendly especially dilan ajmeria, Luke shipley a who have always helped me when I needed help. Emails was always answered in a timely manner. Cant recommend the company enough.

I would like to thank Dilan Ajmeria and Chaz Thandi for their professionalism and the great service they provide, always there for the customer, you get reply to your emails within a minute.

Highly recommended

DWS Legal acted for us in respect of both proposed sale and purchase of residential properties. The paralegals, Dilan Ajmeria and Samantha Kavanagh, we’re both diligent and professional in their dealings and kept us informed throughout- I would not hesitate in recommending them to anyone

We recently used DWS for an important legal matter which took some time to finalise and come to a conclusion. This was due in part to the current situation regarding the Covid impact on legal affairs. We were dealt with throughout in a professional manner and kept informed of progress of the matter. I would not hesitate to recommend this company to anyone looking for good service and reliability in any legal matter

I used DWS for a 3rd times property purchase.Excellent service. I would highly recommend to family and friends.Everything outstanding.My solicitor name is Chaz Thandi .
we definitely any legal matters we call DWS Legal.

I would highly recommend DWS Legal they are extremely Brilliant on Very efficient and frequent email updates - good service and good communication. process was handled by Chaz Thandi / Dilan Ajmeria / Luke Shipley exceptionally well. I'll definitely be using them again for future property dealings.

Hilary undertook the legal work to sell my mother's property. I am a solicitor myself and can confirm Hilary is a very breed in the world of conveyancing: precise, proactive, diligent and incredibly responsive. Throughout the various swings and roundabouts of the sale (which ended up taking over 12 months), Hilary was the one person I always had total faith in to deliver. Instruct her. You will not be disappointed.

We have had nothing but a Brilliant and Professional Service from the DWS team.
I would highly recommend DWS they are extremely hot on communication and extremely helpful and forward thinking in their approach. Exactly what is needed from a Law Firm
Will definitely be using DWS in the future

I had the misfortune to temp at this firm awhile ago and left after 1 day. One of the partners based himself in the same room as the secretaries and monitored their every move all day long, constantly watching them. It was awful, creepy and created a an awful dictatorial atmosphere as if the secretaries couldn't be trusted to get on with their jobs without being constantly watched over. Very bizarre. Also, they didn't want to pay the going rate for good legal secretaries and tried to haggle the rate down with the agency who put me forward to work there. They wanted to pay much less than the going rate so if that's still what they do (and I suspect it is) then anyone who knows their worth would never work there unless they were absolutely desperate for a job.

The firm used to be owned by Douglas Wemyss, who had it for years in Bowling Green Street, Leicester, and also had an office in Loughborough. Apparently, it was then taken over a few years ago and the Leicester office is now in Friar Lane. Bizarrely, the people who took it over kept Douglas Wemyss's name (and DWS) as the firm name instead of changing it to something entirely different. As far as I know Douglas has no involvement with the firm anymore, and certainly at the time I temped there a few years ago he didn't work there. If it was still his firm, and he still worked there, it would be run professionally and staff would be treated well. Sadly though, the people who took it over didn't have his integrity and decency.

I would NEVER go back to DWS, either to work or as a client, and I absolutely could NOT recommend them.

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My partner and I recently used DWS Legal to assist us with purchasing our first home recently and we were really happy with the service we received and how the transaction was dealt with by the team. We were pretty nervous about the process, particularly when buying in the middle of the COVID pandemic which we worried would make the process even more difficult. But my conveyancer Lorna Hegarty and her assistant Bhavisha Nandha were very helpful and dealt with everything in a very professional and efficient manner. They made the process of buying a house painless and dealt with any enquiries we had during the transaction with aplomb. Thanks to their hard work we we able to complete in a good time with minimal fuss or stress and allowed us to concentrate more about the decorating and furniture than the move itself.

I would definitely reccommend their services to other potential homebuyers and would certainly use their services again in the future.

I instructed DWS Legal in relation to the sale and purchase of my properties.

I instructed Michaela Blackett and I have to say that considering the transaction was carried out during Covid the whole process was completed extremely professionally.

Michaela helped me at all avenues of my transaction and I could not fault the expertise. I was always fully appraised of the position.

I would very much recommend Michaela of DWS . Not only a very professional individual but also all staff have been extremely helpful.

The go to people if you’re dealing with buying or selling , they gave me a quote and unlike other solicitors I’ve dealt with they stuck to it on completion. Also the only firm I’ve dealt with who you are able to call and get precise information about where your upto in the transaction.

DWS Legal feedback

This company was allocated to me via Quitannce. And from day 1 my experience with DWL legal was awful. They have some staff who are highly arrogant. If you try to get hold of them on phone or email they don't bother replying. Possibly DWL legal is a very big company that does not bother about their new clients as they might have big corporates as their clients. I had to raise my voice and then they got active and allocated someone to my case.

During my conveyancing, I tried reaching out to them on phone but they do not have any setup where you can leave a voicemail. Even the seller party solicitor confirmed they have found DWS Legal as not best in the business. They completely want to ignore your phone and only expect you to write an email. With every email, you get an auto-reply of 3 pages long, and then your allocated solicitor will reply to your original email. They will not turn their auto-reply off even if they are available. So they try to keep themself safe legally by sending auto-reply so that you cannot take any action against them for any delay. Very clever!

In a difficult time for the property professionals, DWS were the steady hand throughout the sale. Thanks to Dilan and the team..

Emails were answered promptly, guidance was given regarding the paperwork as we were first time buyers and needed a bit of help. Very kind advisor Hilary was always at the other end of a phone or email if we needed help, brilliant solicitors

A little nerve racking at times with selling my house, but when personal circumstances changed Hilary Curz kept me in the loop and showed great patence through out, Thank you Hilary, the stress levels are going down now.

Good experience with DWSolicitors. They managed to meet the timeline to sell my property, managing everything very diligently.