Dainton  Avis 289

EXCELLANT!! Cannot fault the staff at Newport Branch one bit. Been with them near on 3 years on and off with ONE price increase. Always greeted with a smile. Ignore the rest-stick with the best!!

I only used the storage facility for a year but the service was excellent. A pleasure to deal with manager Paul who was always ready to help with any queries.

There was lots of communication and information available which made the process simple and to know all the costs involved I mainly dealt with Ian who was really helpful, cheerful and with a smile to greet me!!! Our storage option was perfect for us which we only needed for a few months and a reasonable price. It was always ready for us to access when we asked (notice is appreciated) and kept dry and safe. Overall a really positive experience in all aspects of the buisness👍

Great communication, fabulous staff, very welcoming, safe dry storage with good student rates.

I can’t rate Dainton Barnstable highly enough.

Everyone has been so kind, friendly and helpful.

On moving my stuff in, they looked after myself and my dad and went above and beyond to make sure the movers got my belongings in safely and swiftly. They accommodated for everything I needed and I’ve heard nothing but positive things from everyone involved about how good they were!

Every time I went in to ask questions, they were always happy to help and always seemed chirpy!

Thank you - you really made my moving experience so much easier.

I’ve had a storage unit for years with this company and I must say, everything is spotlessly clean and tidy and the staff are extremely helpful and friendly….. it’s a 10/10 for me.
Tim from the Torquay branch is an absolute gentleman, and so easy to deal with.
I Highly recommend them if you want a high security well looked after storage unit in the Torquay area, with great customer service.
Thanks guys, it’s been a pleasure!

Reasonable priced and easy to use storage facility was ideal for us for storing items during our house move.
Units are clean and secure.

I've been using the Newport storage in Maesglas for 2 years now. The main recommendation I want to make is the service and support I have received from Paul the manager. I often need access when on my own (I have restricted use of one of my arms) and Paul is always more than happy to help me both with opening and closing my unit, no matter how busy he is! He always asks if can help further and offers advice about the best way to store my furniture and boxes.
The unit is easy to get access to, and I can go there whenever without giving notice. The area around the unit and throughout the site as far as I can see, is well kept, clean and tidy. I would be happy to recommend to anyone.

Great storage company, lovely staff. Would definitely recommend.

I would highly recommend dainton storage at paignton.
Ian and Paul are friendly helpful and were always on hand.
From start to finish I didn't have any problems
Thank you

Great storage unit, easy access and Ian was really helpful in explaining everything when i had finished with the unit.

We have been using Dainton storage in Plymouth for quite some time and have been very happy with everything about the service. Caroline in the office has been more than helpful and made it a pleasure to visit the unit when required. We have no problems recommending them to anyone

Absolutely fantastic dealing with paul from start to finish. Very clean site, with great access for larger vehicles as well. Stored a kitchen for 4 months. You only pay for the days you use after the initial 1 month minimum hire. Massive thumbs up and thanks from us 😀

When seaching for storage in the Llanelli / Swansea area, I found Dainton price to be the cheapest. On visiting the Swansea dept, Chris the Mgr and the other Chris were always polite, friendly and helpful. The site was always clean and tidy Steve

Ian was extremely helpful from my first phone call to handing in my keys. As there was no storage available at the time he put me on the waiting list and phoned immediately one came available. Everything went smoothly and Ian was always friendly and went out of his way to help me each time I went to the store. I would highly recommend Dainton storage in Paignton. Thank you.

Would highly recommend Dainton Storage. I’ve had stuff storage in for over 6 years with no detrimental effects to the items. Good clean and secure containers on well managed site.

Great communication throughout the process and reasonably priced. Units are in good condition - no issues over the 7 months I made use of them. Would highly recommend Daintons

Unsafe! Dainton trapped us and another customer on their site with no means of escape. The gate closes automatically at 4pm, and they don't bother to ensure the site is secure before locking up for the night. Dainton's lack of duty of care towards their customers is shocking.

Emergency contact numbers also go unanswered, only compounding the distress. What if there is a medical emergency or fire? They blame the customer, citing T's &C's signed years ago, and suggest you should get a fob for access after hours. This is of little consolation when you are stuck in there.

A real blame culture from both Paul the owner and Stan the manager, who should both consider taking a course in customer service, as telling a very distressed customer who is in a panic that they are "irate" or threatening that they should rather be calling the police on us for being onsite after hours is outrageous. Especially when they are the ones who have locked you in.

Think carefully before you entrust your possessions with this company.

They were very happy and willing to help you out with the unit ,would recommend them to any one looking for storage 10/10