Daiwa Massage Chair® Avis 

Great product - whole family enjoys the chair and the variety of massages/therapies it provides.

The install team,Josue R and Fobia A, were on time, quick, efficient, thorough and exceedingly polite during the installation.

Very satisfied!

Terrell Dozier from Georgia delivered our new massage chair today. He was very polite and told me everything about it and showed me how to use the chair. He was very prompt. We first saw the chair at the southern christmas show in Charlotte, my husband sat in it and really enjoyed the massage. The chair will relieve his every day aches as the job he does is all about heavy lifting. Thankyou

Tested the Daiwa Hybrid Supreme at Sam's Club in Port Charlotte, FL. Angela was extemely helpful answering all my questions about this top of the line chair with all the bells & whistles. Purchased at a great price & delivered in less than a week. Jose & Fabian communicated exactly what time they would be arriving, carefully unpacked the boxes and bringing in each part not to damage any pieces. Jose explained how to remove the top piece to move it through the doorway and made sure I understood, but reassured me that the could help move to a different location in the future. He then went over the instructions for use with lots of tips, made sure I had the customer service number should I have any questions. Highly recommend this chair!

Isidro helped us choose a massage chair. He was very knowledgeable and helpful. We are excited to get it delivered!

Bad quality! After less than 4 years, the upholstery started to break. I called the service center and was told the warranty does not cover wear and tear! A $4000+ product does not last for 4 years!!!

I received massage chair from Daiwa yesterday.
Deliver guys very polite and kind.
so made happy day by them.
Thank you,
Mr. Edvaldo & Mr. Ethan.

We ordered the Black Panther Supreme Hybrid from Tom at the Ventura County Fair. Tom was very patient with my husband and I as we had a lot of technical questions. The massage chair itself was dreamy. With a great price negotiated with Tom, we felt very good about this splurge of a purchase. Delivery was very quick and the delivery men (George Cruz and Daquane Thomas) were prompt and professional and they took the time for another explanation of all the features of the chair. We have been using it everyday and it has helped our bodies feel better. Thank you Tom and the Daiwa crew for a seamless experience, we couldn’t be happier.

I have been a client of this company for almost 5 years and I have to say their level of service is impeccable. Always ready to help, very courteous, patient, and cooperative. The product line is fantastic and they really stand behind their products. Looking forward to future business with them

A+ service from our purchase to delivery. We bought our Daiwa Legacy 4 massage chair at the San Diego Fair. Makaso was fabulous and very professional. The delivery team (Javier and his partner) were awesome. Next day we called technical support because the right speaker was defective. The new one arrived the next day! I replaced it in 5 minutes and it sounds perfect. Retired Fireman Jim S. San Diego, California.

Tom was amazing. He spent significant time with us, ensuring all our questions were answered.

I sincerely hope Daiwa has many more employees just like him!

My husband and I purchased the Supreme Hybrid Daiwa Massage Chair and received it yesterday. We have thought about purchasing a massage chair for a long time and tried a few. I am so glad we bought this one!!! It has every feature you could ever want!! It is so quiet, also. The bluetooth feature allows your music to play so softly and transcends you to a full body, luxury spa experience. This chair is worth every penny!!! I have RA and am now am dealing with lower back issues. It is so hard for me to go to a massage therapist and relax enough to enjoy the massage, due to pain. This chair allows me to feel relaxed enough to enjoy the massage and use as much as needed. Do yourself a favor if you deal with chronic pain or are just in the market for a wonderful massage chair, Buy it!!

We have tried many chairs and when I sat in this one I knew I had to get it. The delivery guys were great, carried it upstairs for us, set it up, and explained all the controls. We just got it and have already been taking turns using it. My husband and I love it. It’s great that it can accommodate a deep massage to a light massage depending on what you want. Lots of options, definitely recommend.

I love this chair. We tried it in the store and had to order one for home.

I’m very happy and pleased with the purchase of my Daiwa chair. The same rep and delivery was class A. I would refer this company to everyone. Thank you!!

Antonio and Rafael were great to work with setting up the message chair. Antonio took us through the display panel and the features of the chair. Both were very professional. The chair itself is fantastic. Already used it at lunch and now the wife is enjoying it.

After testing multiple chairs, we purchased our chair in Sams. It apprived a little over a week later. The technician who set up our chair arrived as schedule and showed us how to use the chair. It looks great in our home & we began using it same day. We are pleased with the purchase price, delivery, set up & use. Thank you for helping us reach our therapeutic goals!

Chair is awesome. It has multiple choices. The two men who brought the chair were polite and efficient great to know company will come to house and fix issues.

Antonio, our Orlando based service technician, contacted us prior to arrival, arrived on-time, inspected our chair thoroughly, identified and repaired our chair efficiently, and was friendly and professional throughout. Completely satisfied!

Horrible massage chairs! Don’t recommend Breaks your back ! Employees in the Long Beach convention center could do better job!

Jasmine did an exceptional job of taking care of first ordering parts for my usj 9000 chair, and then later with the replacement for one part probably miss packaged. She is very knowledgeable and informative on your products she is an amazing asset to your company all companies need more personnel like Jamine. Again thank you so very much for your help !!!