Dakota Lithium Battery Avis 

981
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

In the small boating world keeping weight down is key to performance. This 1 or 2 lb battery replaces a 50 lb deep cell starting battery. Huge win. We'll see over the long run but I'm really happy so... Voir plus

Noté 5 sur 5 étoiles

I received my new 24 volt charger rather quickly. I had recharged my batteries with the 12 volt charger I received with the batteries. After using them I hooked up the 24 volt charger and charged tem... Voir plus

Noté 1 sur 5 étoiles

They only sent me 2 of the 3 batteries I ordered. Emails went unanswered, so I called, called again, called again, called again. Someone answered twice, both times said they would research the problem... Voir plus

Noté 3 sur 5 étoiles

Batteries are great but mine were shipped signature required and that turned into a disaster. Had to take a day off then it wasn't delivered. After many calls to FEDX i was finally delivered. Nothing... Voir plus

À propos de l'entreprise

  1. Magasin de batteries
  2. aussi dans
  3. Magasin d'électronique

Écrit par l'entreprise

Here at Dakota Lithium we create sustainable energy products to help people across the planet with affordable transportation and long-lasting energy storage. The Dakota Lithium advantage: * Twice the power as traditional batteries. * Half the weight. * Charges up to 5 x faster. * Lasts 4 x as long. * Safe & reliable. 100% US Based Support: Have a question? Talk to a real person right away at support@dakotalithium.com Direct to consumer pricing: Get a high quality battery straight from the manufacturer.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

981 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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A répondu à 30 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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3,9

Tous les avis

(981)

170 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The level of customer service

The level of customer service, honesty, and integrity demonstrated by the Dakota Lithium team was nothing short of amazing. Long story short, they took the time to ensure that I was getting exactly what I needed, even if that meant spending my money somewhere else.

18 décembre 2025
Noté 1 sur 5 étoiles

They lie about their support

Wow, this company is full of BS!!! I bought a battery with an 11 year warranty a few years go and it died on me. I called their technical support and they walked me through the testing and the concluded that it indeed was dead. Then they fed me this big promise they have not been able to deliver on for months - "we will send you a replacement battery". I keep calling and they say they just got stock in but they have not shipped one for over 3 months.

30 décembre 2025
Avis spontané
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Réponse de Dakota Lithium Battery

Hello Mr. Walker,

Thank you for your feedback, and we’re sorry for the delay you experienced with your warranty replacement. Unfortunately, the item was temporarily out of stock, which extended the fulfillment time longer than we would have liked.

We can confirm that your replacement has now been shipped and delivered. We appreciate your patience while we worked to resolve this, and we’re always here if you need anything further.

Thank you for giving us the opportunity to make this right, if you need anything at all please reach us at support@dakotalithium.com.

Shaun

Noté 5 sur 5 étoiles

Mark me down as a satisfied customer

I have two of the 12 V 10 amp our batteries, the first one is at least six years old.I only have good things to say about the batteries and the company. Great products, and great customer service. You don’t often find an 11 year warranty on lithium batteries.

30 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Don’t buy these batteries or any of…

Don’t buy these batteries or any of their batteries for that matter. One went bad less than two years of light use. Warranty is being replaced but Dakota drags their feet on getting it to you. They are not what they claim to be

23 décembre 2025
Avis spontané
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Réponse de Dakota Lithium Battery

Hello Eric,

Thank you for your feedback, and we’re sorry for the delay you experienced with your warranty replacement. Unfortunately, the item was temporarily out of stock, which extended the fulfillment time longer than we would have liked.

We can confirm that your replacement has now been shipped and delivered. We appreciate your patience while we worked to resolve this, and we’re always here if you need anything further.

Thank you for giving us the opportunity to make this right, if you need anything at all please reach us at support@dakotalithium.com.

Noté 1 sur 5 étoiles

The expediency to confirm the order and…

The expediency to confirm the order and quick shipping notice. THEN ugliness: notification order was cancelled; missing tracking; finally arrived over 30 days later with no notice! Not my former experiences as a longtime customer.

8 décembre 2025
Noté 2 sur 5 étoiles

Military discount or lack there of

When I ordered I expected to get the military discount as well as the Black Friday sale price. I was surprised when that did not happen. I had to call customer service and was then informed that it was one or the other. I definitely would not have made the purchase at that time knowing that in advance. I also submitted a request for additional technical info which I was told would be responded to, but that was 2 weeks ago and still no response. You would think when you buy a $3,000 battery you could get questions answered.

2 décembre 2025
Noté 5 sur 5 étoiles

Excellent company to deal with.

I am a repeat customer. I have been well pleased with my Dakota Lithium batteries. I latest battery and charger were shipped within 24 hours of me placing the order. Support is excellent! I filled out the online form describing my concern and received a detailed response within 24 hours.

8 décembre 2025
Noté 2 sur 5 étoiles

I placed an order on November 27th

I placed an order on November 27th. My main complaint isn’t about the product, but the lack of status updates. I realize shipping batteries is more complicated… just better communication about your order would be appreciated

1 décembre 2025
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Réponse de Dakota Lithium Battery

Hi Jeff, thank you for sharing your feedback, and I’m sorry for the lack of communication after your Nov 27 order. You’re absolutely right that clearer status updates are important, especially with lithium battery shipments where timelines can be less straightforward.

Our support team is best equipped to review order-specific details and provide the most accurate update. Please reach out to support@dakotalithium.com with your order number #294479, and they’ll be happy to assist you and share the latest information.

We appreciate you flagging this and are actively working to improve how we communicate order status moving forward.

- Dakota Lithium Team

Noté 5 sur 5 étoiles

Amazing batteries

Amazing batteries, amazing people who designed and support them.

3 décembre 2025
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Réponse de Dakota Lithium Battery

Hi Alex, thank you for the kind words. We really appreciate you taking the time to share this. It means a lot to hear that you’re happy with both the batteries and the support behind them.

If you ever have a question about your setup or want help getting the most out of your system, we’re always here to help.

— Dakota Lithium Team

Noté 5 sur 5 étoiles

I have to admit I was skeptical about…

I have to admit I was skeptical about the 11 year warranty when I purchased my batteries over four years ago. I was wrong. After a year I had to have one battery replaced and Dakota took care of me. Now, after four years of ownership I have another battery that is not working and they are replacing it as well. I highly recommend Dakota. They honor their word and make it an easy process.

12 décembre 2025
Avis spontané
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Réponse de Dakota Lithium Battery

Hi Mark, thank you for sharing this and for sticking with Dakota Lithium over the years. We know an 11-year warranty can sound hard to believe at first, so it means a lot to hear that we were able to stand behind it when you needed support, not just once but again years later.

We really appreciate your recommendation and your trust in us. If there’s ever anything you need with your system down the road, our team is always here to help.

— Dakota Lithium Team

Noté 5 sur 5 étoiles

Great service received purchase…

Great service received purchase promptly. When I had an issue with one of my batteries it was replaced to my satisfaction. Totally satisfied and highly recommend Dakota Lithium.

1 décembre 2025
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Réponse de Dakota Lithium Battery

Hi Robert, thank you for taking the time to share your experience. We’re glad to hear your order arrived promptly and that our team was able to resolve the battery issue to your satisfaction.

We really appreciate the recommendation and your trust in Dakota Lithium. If you ever need anything in the future, we’re always here to help.

— Dakota Lithium Team

Noté 5 sur 5 étoiles

Good service

Good service, fast delivery, good phone advice.

28 novembre 2025
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Réponse de Dakota Lithium Battery

Hi Ted, thank you for the feedback. We’re glad to hear you had a smooth experience with fast delivery and helpful support.

We appreciate you choosing Dakota Lithium and taking the time to leave a review.

— Dakota Lithium Team

Noté 4 sur 5 étoiles
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Réponse de Dakota Lithium Battery

Hi William, thank you for the kind words. We’re glad to hear you’re happy with the products and the fast shipping.

We appreciate you choosing Dakota Lithium and taking the time to leave a review.

— Dakota Lithium Team

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