DAVID KIND Avis 

223
TrustScore 4 sur 5

3,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered glasses on 4/21. It’s now 5/12 and they state they are still in production. Customer Service says a stylist sent an email requesting a picture of me wearing frames. There was no email thoug... Voir plus

Noté 5 sur 5 étoiles

I've used David Kind for my sunglasses the past 8 years, ordering at least one pair per year. I've yet to be disappointed by their glasses, with amazing lightweight frames and the highest-quality le... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I don't remember how many years I've had my first pair of glasses from David Kind. Five years ago, I sent them back for refreshing and new lenses. They're still perfectly functional, just a little wor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Second pair of glasses from David Kind. I previously purchased optical glasses w/ a sunglasses clip, and recently snagged a pair of optical glasses with transition lenses. After 3 years of wearing, ac... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Opticien
  2. Magasin de lunettes de soleil

Informations provenant de diverses sources externes

Premium online eyewear hand-selected for you by a professional optician. 6 frames to try on at home for 6 days. Free shipping both ways.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

223 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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3,9

Tous les avis

(223)

8 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Avoid For Rx

Remarkably responsive service, but suboptimal quality of finished product. I am now skeptical about the quality of the lenses and accuracy by which a prescription can be filled off an online photo. After month of trying the provided Rx frames, Ive gone back to my old frames & lenses as they cause less eye strain despite the same prescription. I would caution anyone buying prescription glasses through this service.

26 mars 2022
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Réponse de DAVID KIND

Hi JD, we're sorry to hear this but would love to resolve the issue or troubleshoot with you. We have a 3% remake/return rate which is below the national average of 7-11% (this includes in person optometry offices). We really pride ourselves on accuracy of measurements and prescription. Please send us an email to optician@davidkind.com and we'd love to help.

Noté 5 sur 5 étoiles

Perfect!

The service was excellent, the process was easy, and the glasses were just what I ordered - great experience!

18 mars 2022
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Réponse de DAVID KIND

Wonderful, thank you :)

Noté 5 sur 5 étoiles

Working with Michelle at David Kind was…

Working with Michelle at David Kind was such a breeze. Ordered the trial glasses and found the one I liked. Put in my order and got them in exactly 10 days. Love my new shades and the prescription is perfect. Thank you very much.

3 février 2022
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Réponse de DAVID KIND

So wonderful to hear and glad that you are happy :)

Noté 5 sur 5 étoiles

High Quality Glasses With Amazing Customer Service

Very high quality frames and lenses. I've bought 3 pair of glasses and 1 pair of sunglasses over the past years. Customer service is superb and went out of their way to make sure we well taken care of. I'll continue to shop my glasses exclusively through David Kind.

31 janvier 2022
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Réponse de DAVID KIND

Good to hear, thank you!

Noté 1 sur 5 étoiles

For cost it’s disappointing overall

For cost, disappointing.

27 janvier 2022
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Réponse de DAVID KIND

Hi There! Bummed that you feel this way, but we'd love to look into this further for you. Any additional info on your dissatisfaction so we can potentially resolve it is appreciated. You can send that info to optician@davidkind.com

Noté 5 sur 5 étoiles

I am buying all my glasses from David Kind

Great service and knowledgeable employees. They were prompt to ship out try-on kit and helped me pick a pair of eyeglasses that fit my person the best. I would highly recommend them for your next eyeglasses purchase.

Eyeglasses were of high quality material (Titanium/Acetate) and felt solid in hand. Lenses are very clear and have a good anti-reflective coating. Plus, they gave me a discount for turning in my old pair of glasses to donate to someone in need, so its a win-win.

In addition, they offer a 10-year limited warranty for any manufacturing defects, so I can rest assured that David Kind stands behind their quality craftmanship.

22 janvier 2022
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Réponse de DAVID KIND

Wonderful, thank you :)

Noté 5 sur 5 étoiles

Repeat customer over several years

Repeat customer over several years. The design and quality on their frames and lenses are outstanding. Service is superior.

28 décembre 2021
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Réponse de DAVID KIND

Thank you so much!

Noté 5 sur 5 étoiles

David Kind glasses have very high…

David Kind glasses have very high quality frames and lenses. In addition, they include wonderful glass cases and cleaner with the purchase. Frame designs are classic and attractive. Do your research to find the proper size. The trial is very helpful for this purpose. Great company!

24 décembre 2021
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Réponse de DAVID KIND

Thank you so much!

Noté 5 sur 5 étoiles

Will be a return customer.

I got everything I wanted in a pair of glasses. From the direct to consumer model, try on box, customer service, quality of the product, and specific offerings within the designs. I cannot be happier with my purchase.

22 décembre 2021
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Réponse de DAVID KIND

Thank you Bill! So glad that you enjoyed your experience :)

Noté 4 sur 5 étoiles

The product is good quality though…

The product is good quality though maybe a bit small for my face. I think the couple of areas for potential improvement:
1. At the time of placing an order on line, it should be clearly indicated how long delivery would take. The item took about 3 weeks to arrive; knowledge of that timeframe at the time of making the decision may have impacted the decision.
2. For an expensive product, I would suggest additional facial measurements since it is not possible to try the product ahead. I like the quality of the item I ordered but it is a bit snug on my face.

22 décembre 2021
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Réponse de DAVID KIND

Thank you for the feedback - we will definitely be more transparent on the timing on our website. With regards to the measuring, we do have a home try on where you can try them on physically before buying the final product to make sure the fit is good for yourself. Thank you for your patience and we hope you give us a try again in the future :)

Noté 5 sur 5 étoiles

Great eyewear and great service

Great eyewear and great service! I really enjoy their recommendations for what looks good on me. Saves me a ton of time. I’ve been using them since 2014!

24 octobre 2021
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Réponse de DAVID KIND

We love to hear this! Thanks for your support and so happy you love our glasses :)

Noté 5 sur 5 étoiles

I had an older pair of glasses…

I had an older pair of glasses freshened up with new lenses. Service and communication was perfect. Thank you so much.

14 octobre 2021
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Réponse de DAVID KIND

Thank you, Richard!

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