DAVID KIND Avis 

223
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I ordered glasses on 4/21. It’s now 5/12 and they state they are still in production. Customer Service says a stylist sent an email requesting a picture of me wearing frames. There was no email thoug... Voir plus

Noté 5 sur 5 étoiles

I've used David Kind for my sunglasses the past 8 years, ordering at least one pair per year. I've yet to be disappointed by their glasses, with amazing lightweight frames and the highest-quality le... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I don't remember how many years I've had my first pair of glasses from David Kind. Five years ago, I sent them back for refreshing and new lenses. They're still perfectly functional, just a little wor... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Second pair of glasses from David Kind. I previously purchased optical glasses w/ a sunglasses clip, and recently snagged a pair of optical glasses with transition lenses. After 3 years of wearing, ac... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Opticien
  2. Magasin de lunettes de soleil

Informations provenant de diverses sources externes

Premium online eyewear hand-selected for you by a professional optician. 6 frames to try on at home for 6 days. Free shipping both ways.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

223 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(223)

8 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great quality frames and lenses

Great quality frames and lenses. You can really tell the attention to detail that went into making these frames. Sami was great to work with and will buy another pair in the future. Highly recommend! Hope they’ll be able to maintain this service and great value.

30 décembre 2022
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Réponse de DAVID KIND

Amazing - thank you!

Noté 5 sur 5 étoiles

I have four pairs!!

I have four pairs of David Kind glasses. I love them! I have had nothing but positive experiences each time I ordered a try on box and ordered my glasses. I definitely would and do recommend them to friends and family.

12 janvier 2022
Avis spontané
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Réponse de DAVID KIND

Thank you!!

Noté 5 sur 5 étoiles

A good glasses-buying experience

Easy to deal with, responsive to emails, nice glasses - this is my second pair. I thought I knew which frames I wanted, but actually ended up going with one of the pairs suggested by the stylist. (For the home try-on, you choose three pairs and the stylist chooses three others.) So that's a nice feature of the experience overall.

1 janvier 2023
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Réponse de DAVID KIND

Love to hear it!

Noté 5 sur 5 étoiles

I was reluctant buying frames and…

I was reluctant buying frames and ordering lense via the Internet and mail. However, your response time to questions is very timely. The overall quality of the glasses and fit is exceptional! My overall experience was great! I love my glasses and the quality of the frames and lense! Thank you for an amazing experience!

16 décembre 2022
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Réponse de DAVID KIND

Awesome - love it!

Noté 5 sur 5 étoiles

Wonderful

Wonderful. Great customer service. Fast and courteous. Excellent glasses. Fair price, especially buy one get 2nd for half off.

30 septembre 2022
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Réponse de DAVID KIND

Thank you!!

Noté 5 sur 5 étoiles

Great customer service

Great customer service - incredible Japanese made quality! Everyone is stellar to work with and if they ever asked me to work with them I would humbly accept the honor for brand ambassador even though I am not a person of any real notoriety.

1 octobre 2022
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Réponse de DAVID KIND

Thanks so much :)

Noté 5 sur 5 étoiles

Great experience from start to finish

Great experience from start to finish. My new glasses are perfect and I like the option to have Trivex lenses. Will get my glasses from here again in the future.

13 septembre 2022
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Réponse de DAVID KIND

So great, thanks Bryan :)

Noté 5 sur 5 étoiles

Highly Recommend!

The best frames I have ever had. The Wexler was titanium light and Japanese quality which is ideal for my high index Perscription. Very pleased with the frame and final glasses. Customer service was quick, kind, considerate and professional and quickly solved a fitting issue. Chat response is one of the best in the industry. I highly recommend David Kind!

20 août 2022
Noté 5 sur 5 étoiles

Happy "Kind" of Eyeglass Wearer

I don't remember how many years I've had my first pair of glasses from David Kind. Five years ago, I sent them back for refreshing and new lenses. They're still perfectly functional, just a little worn around the temples. My prescription recently changed, and I'm happily wearing another pair (same style) from David Kind. Also have single vision computer glasses from DK that are wonderful. Thank you, David Kind!

2 août 2022
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Réponse de DAVID KIND

Love it, thank you :)

Noté 5 sur 5 étoiles

Great company, great product

This is is my second set of glasses I ordered from David Kind, and second pair of sunglasses clip ons I bought. I’ve been happy with the quality of the product and customer service.

I tried the “try on at home” and was pleased with the communication, eyewear recommendation (you pick 3, stylist picks 3), and really quick fulfillment/shipping. Thank you Michelle for your help!!

The sunglass clip ons are stylish and beautifully made with quality material. This also applies to the frames and lens, which I find to be superior to what I would get at the eye doctor. I see with more “crispness” and theres little fishbowl distortion like with most lens (you may not notice the difference until you try on these lens).

From the packaging to communication, positive experience and highly recommend. If you’re hesitant about buying glasses online, David Kind leverages smart measurement (using a selfie photo of the frame of choice) to ensure the lens measurement and centering is good. My optometrists measured the lens centering against his own measurement, and it was off just by 1mm - which is pretty good and on point!!

Great company, and great product!

28 juillet 2022
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Réponse de DAVID KIND

Thank you so much for the thorough and kind review, we appreciate it! Thank you for supporting our small business :)

Noté 5 sur 5 étoiles

Petite frames -- thank you!

I appreciate that David Kind has a selection of adult frames for petite faces -- thank you! In addition, I have a really strong prescription and usually need to have lenses remade once or twice when I get new eyeglasses, but David Kind got the lenses perfect the first time. I am so thankful and so happy with my purchase!

26 juillet 2022
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Réponse de DAVID KIND

Hi Amy - love to hear this and so so happy!

Noté 5 sur 5 étoiles

Love the glasses

The whole buying process from start to finish was supper easy. The glass look and feel great. I will be a returning customer

23 juillet 2022
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Réponse de DAVID KIND

So glad you had a great experience!

Noté 5 sur 5 étoiles

Incredible experience

Incredible experience. Will most certainly shop with David Kind again.

22 juin 2022
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Réponse de DAVID KIND

Wonderful to hear! Thanks for taking the time to write a review.

Noté 3 sur 5 étoiles

A bit disappointed

A bit disappointed. Sent my frames in for a refurbishment. Turn around time was about 2-weeks, which was expected. However, when I received my frames they weren't polished and buffed as I expected. Crucially, the left temple arm was cracked, which it wasn't before I sent them in. Michelle and the David/Kind crew were helpful in getting a new shipping label sent and the frames were sent back for polishing and a new temple arm (still waiting on them at the moment). Customer service was great and really responsive. However, for the price of the refurbishment, I was disappointed in the apparent lack of care in the failure to clean the frames and the broken temple. I love both pairs of David/Kind frames that I own, however the luster of the experience has been reduced a bit.

24 mai 2022
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Réponse de DAVID KIND

Hi Michael, thank you for your honest feedback. In your case, I do think we missed the mark and we apologize. Our dispensing optician is aware of the situation. He received your glasses back, replaced the temple, polished the frames and shipped them back out yesterday. Excited for you to receive them and thank you for your patience.

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