David Phillips Avis 630

Lauren from customer services really looked after. Really impressed with the service.

Good customer service even after year of purchase still can reply my queries instantly. Very professional staff!

Lauren Curtis has been great from start to finish. We are very happy with the service received and we are looking forward to work with David Phillips again in the future

I had a limited timescale to get furnishing for an exhibition and was pleased to find a company that could cater to my client's bespoke needs and get the items required delivered in the time specified. The person I spoke to had an understanding of the interior design of the space including accommodate the end user's requirements. I spoke to Lauren Curtis and was very pleased with the service I received especially within the brief provided

EXCELLENT CUSTOMER SEVICE FROM THE SALES AND DELIVERY TEAM

David Phillips have been just great. They have a good selection of products and the service is top-notch. Every email was answered quickly and the delivery service was very professional. Highly recommend them!

Lauren Watt is helpful and efficient

The mattress is the worst; after two mounts use, it ultimately has a bad shape, and our weights are 88 + 50 kg; all sides getting down. Unfortunately, the apartment owner doesn't accept that I put it into the bin and buy a new one; it gives you a series of pains. Also, in the warranty section, there is nothing at the site.

Megan Fletcher was extremely helpful in furnishing my new buy-to-let. The furniture was delivered within 48 hours. Exceptional service. Thank you!

Lauren Watts was exceptionally helpful and quick to confirm the details of the delivery and also the time slot that have been set aside. Our client was happy with the smooth delivery and taking away of the old item- the staff at the office and delivery/assembly staff are always a delight to deal with. We would be more than happy to deal with Lauren moving forward as she promised to call us back and delivered above our expectations. Thank you Lauren.

Excellent service before, during and after. Great communication and selection of furniture. Many thanks

I have been dealing with Lauren Curtis. She has been so very very helpful and a pleasure to deal with. As I am older than the usual clients she has talked and helped me through the whole procedure and made the online forms so much easier.
You are lucky to have her as an employee.

I don’t belive this reviews from David Philips are genuine as after the nightmare that I’m facing with them I started looking for reviews from different websites and I found many horrible experiences similar to the ones I’m now.

They were loving and professional until the moment that the furniture was delivered.
The finitude arrived damaged and they refuse to replace on their own responsibilities.

I will NEVER shop with them again.

Even the most popular websites for furniture, are better than them.

It has been a nightmare dealing with David Philips.
The items delivered were damaged and definitely not new. The furniture was ordered by the building managing company, so I assume that David Phillips understood that I wouldn’t be attempting on the quality and conditions for this items.

Since then I have been trying to replace it.
But DP continue insisting on me paying the costs for deliver, collection and a fee that they call uplift (25%). I even tried many times to exchange the items to avoid those costs, however DP kept sending invoices with overestimated charges.

There was a night that I was tired of it so I did myself the simple calculations (after receiving many incorrect numbers on the invoices) and finally they apologised for their wrong calculations. I can imagine how it can be for the clients that are not attempting on the numbers as well. At this point I was already stressed and extremely disappointed.

The beds came with damaged velvet (not new) missing bottoms, stands didn’t match colours, mattress became detent after one week…

The items are still at home and DP refuse to collect on their responsibility, they want to charge 25% to collect their damaged and used items.

This is abusive.

Happy to partner with David Phillips - who are always responsive and get the job done for us with speed and courtesy. We've been working with Lauren Curtis recently who has done a great job for us!

Thanks everyone!

A good product at a very reasonable price, given the assembly service provided.

A temporary issue which arose on delivery date was very quickly resolved on an entirely satisfactory basis by Stephanie at David Phillips.

Lauren Curtis has been very efficient and helpful to work with. Under her supervision David Phillips have given a great service so far, in providing the rented furniture we needed.
I only now await the reliable collection of the furniture on Friday 31st March, early afternoon.
My thanks & best,
Peter Maxwell

Lauren provided a great fast service when arranging our bed frame and mattress. Many thanks. Highly recommend.

Megan was incredibly helpful, friendly and patient with me when helping to furnish my new property. She showed a genuine enthusiasm for how my apartment looked and felt, which really helped to make the process feel fun and exciting. This was particularly refreshing and a welcome tonic to some of the other stresses of buying and moving. Her friendly professionalism and enthusiasm for what she does made a real difference and I would happily recommend to anyone in a similar position.