My son has tried many different options and this one has by far satisfied him. We will certainly stick with dbud in future.
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Lisez les avis des autres
Thanks to Susanne! I was able to recover my 4 year old dBuds! I'm a loyal client of these pair! Since I believed in their Kickstarter campaign I was sold! as a superbacker from KS, I must say this pro... Voir plus
L'entreprise a répondu
I mainly use my DBUDS whilst warming up before brass band rehearsals, they help to dull all the other noise going on around me. Also great when I go to my children’s school concerts where there are... Voir plus
I do not want your product, and wish to delete and cancel the automatic conclusion of the transaction that was completed without my consent. When forwarded to checkout I noticed the slyly inserte... Voir plus
3,9
Bien
195 avis
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Haven't received my item and dbud…
Haven't received my item and dbud doesnt answer my inquiry
18 août 2023
Die Bestellung und der Versand haben…
Die Bestellung und der Versand haben gut funktioniert,
die dBud's funktionieren sehr gut.
4 octobre 2023
Great product for migraine sufferers.
Website easy to navigate. Was recommended by my neurologist at the Headache clinic I get treatment at. So far, I’ve had great success with dbuds. Looking to get another pair for my daughter who also suffers from migraines, to assist her.
25 septembre 2023
Best ear defenders
26 septembre 2023
Multipurpose!
I use them for concerts and when I ride my motorcycle! My hearing has never been better!
22 septembre 2023
Vocalist in Rock Band
They look great. I like the convenience of the magnetic closure and strap so I won't lose them. As a singer it's handy being able to adjust the level in each ear, as sometimes I need to adjust for louder sounds on different sides of the stage. Despite a variety of different sized tips, both foam and silicone, I didn't find the fit to conform as comfortably as other musicians earplugs. Still, for the price reasonable value. Provides some protection from hearing loss.
17 septembre 2023
Réponse de Dbud
Dear Penelope!
Thank you for sharing this feedback with us! It is lovely to hear that you are singing in band using dBuds!
We always like to improve and we forward all this information to our design team! If there is ever anything we can assist you with! Please reach out to our customer support: hello@earlabs.co
Warm regards,
Susanne and Team dBud
Fantastic product
Fantastic product. You forget that your wearing them. Very discreet. Well packaged.
8 septembre 2023
Réponse de Dbud
Dear Peter!
Thank you so much for sharing this lovely review! Your feedback means a lot to us!
It is great to hear that you find them so comfy that you forget that you wearing them, the best feedback we could get! We made this new version smaller to really make it discrete as you say!: )
It is also very nice that you like the packaging!
Again, thank you for your support, this means a lot to us!
We wish you all the best!
Kindly, Susanne & Team dBud
I purchased the first batch of these…
I purchased the first batch of these earplugs and they are amazing, I still have a pair to compare. These new ones are of much lesser quality, they feel cheap to the touch, the magnets are weak and they don't sound as good as the ones before. I don't understand.I am willing to pay a hefty pice if they simply work and are of good quality. Why cant we have that? How much money do they need to make? It makes me really sad.
5 septembre 2023
Réponse de Dbud
Dear Miramontes,
Thank you for sharing your feedback with us! We are sorry to hear our dBuds are not as you had expected. Please reach out to our customer support and we will help you further with this!
Email: hello@dbud.io
Kindly, Susanne and Team dBuds
Awfull product totally inefficient to…
Awfull product totally inefficient to reduce noise. Standard single use foam earplug are really more efficient that this expensive dbud airplug.
24 août 2023
Réponse de Dbud
Dear Marc,
Thank you for your review and we are sorry to hear our dBuds are not as you had expected. Please reach out to our customer support and we will help you further with this!
Email: hello@dbud.io
Kindly, Susanne and Team dBuds
Good service, subpar product
The service itself was great. However the product leaves you wanting more. Great concept but execution isn't quite what you would expect for the price tag. Buds let through alot more noise than I believe is advertised regardless of changing tips to fit ears tightly. Have compared to other products with similar decibel ratings.
29 août 2023
Réponse de Dbud
Dear Tobin,
Thank you so much for sharing this feedback with us! It is amazing to hear that you were happy with our service!
We take all feedback very seriously and we will forward your thoughts on dBuds to our design and development team. We only want happy customer, so if you ever need help, please reach out to our customer support: hello@dbud.co
Warm regards, Susanne and Team dBud
Réponse de Dbud
Dear Lizette,
Thank you so much for taking the time to share your lovely feedback on our dBuds!
We're truly happy to hear that you love your dBuds! This kind of feedback means a lot to us! : )
We wish you lots of good times with your dBuds!
Warm regards, Susanne and Team dBud
Very inefficient to reduce noise
Very inefficient to reduce noise . Standard single use foam earplug works much better. This is a scam that’s it
26 septembre 2023
Avis spontané
Réponse de Dbud
Dear Marc!
Thank you so much for sharing this review!
We want nothing more than to help you out with this as we want you to be satisfied with your dBuds!
We apologize that your experience with dBuds were not the same as you had expected. We always strive to provide our customers with the best quality and experience. We want you to be happy and we will help you with this! Please reach out to us at: hello@dbud.io
Kindly, Susanne and Team dBud
I am really impressed with the quality
I am really impressed with the quality, plus the experience of using them in your ear, they are very clear and the highs stay clear. I have tried about 3 other brands, many claim to have a high NRR, but sadly fall short, I found them to be comfortable to wear, noise is reduced enough, to hear the music. I play in a loud rock band and high volumes are inevitable, so you need good protection for your hearing, these work great. Thank you.
24 août 2023
Réponse de Dbud
Dear Gerry,
Thank you for this amazing review!
We're truly happy to hear that you really appreciate the quality and performance of our earplugs! Your feedback about the clarity of sound, particularly in the high frequencies, is greatly appreciated and important to us! : )
It's wonderful to know that SurfEars has met your expectations and provided comfortable wear while effectively reducing noise levels. We understand the importance of protecting your hearing, especially in loud environments like playing in a rock band, and it is great to hear that our earplugs have been up to the task.
Thank you so much for choosing SurfEars to protect your hearing during your music sessions.
Rock on, and stay protected!
Warm regards,
Susanne and Team dBud
Réponse de Dbud
Dear Jon!
Thank you so much for taking the time to share this positive feedback with us!
We're truly happy to hear that our dBuds has provided you with a great experience! It is also lovely to hear your positive words about our customer service! : )
Thank you again for this kind review and we wish you many great days enjoying life & music with your dBuds!
Warm regards, Susanne and Team dBud
"dBud" always on my side! and a few suggestions
My journey with dBud has been nothing short of remarkable, starting from their Kickstarter launch to the present day. These earplugs have become an indispensable part of my daily life, offering unparalleled hearing protection. I recall the days when the slider was made of metal; the transition to a lighter and more ergonomic material has significantly enhanced the comfort for extended wear.
I did encounter a minor hiccup with the logo text on my first pair, but the dBud team promptly reached out and resolved the issue to my utmost satisfaction. Their customer service is as exceptional as their product. Kudos to dBud for their continuous innovation and stellar support!
Just started using the 2nd gen recently cuz summer concert season and loudness in NYC, a few suggestions: Even tho they are lighter, more discreet, and comfortable, which doesn't hurt my ears with their outer sharp edge, the magnets on the 2nd gen is so much weaker comparing to the 1st gen/original version. Being on my neck, sticked together, I have dropped the buds twice in a row on random roads just walking with my friends, this has never been an issue really with my first pairs. The second time they dropped, they got ran over by cars and never recovered. Sadly have to purchase them again, cuz they are still the best, even tho with this weak point that is yet to be improved.
18 septembre 2023
Réponse de Dbud
Dear Nigel,
First and foremost, thank you for sharing your feedback and this great review! We genuinely appreciate your input, as it helps us improve our products and service.
Regarding the issue with the neckband text, we're committed to finding a solution and ensuring your complete satisfaction. We've reached out to you via email to gather more information and assist you further.
Once again, thank you for choosing dBud and for your valuable feedback. We look forward to resolving this matter to your satisfaction.
Warm regards, Susanne and Team dBud
Réponse de Dbud
Dear Theo,
Thank you for leaving this lovely review! It warms our hearts to hear that you are happy with your dBuds! : )
We appreciate your feedback and understand your frustration with the delay to Canada! We sincerely apologize for any inconvenience this may have caused you.
Should you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to reach out!
We wish you many great times enjoying your dBuds!
Warm regards, Susanne and Team dBud
Slider does nothing
They are oke. Comfortable and light weight. But the slider does't work. The whole point for these dbuds is that you are supposed to be able to chose one of two settings in damping of the sound. But there is absolutely no difference at all. Maybe mine are an exception and came with a broken slider. If not, the hype around this is ridiculous. I can have the same buds with no slider for less than a quarter of the price.
26 août 2023
Avis spontané
Réponse de Dbud
Dear Richard!
Thank you for providing us your feedback. We apologize that your experience with our dBuds wasn't as expected. We always strive to provide our customers with the best experience possible and if you are not happy, we want nothing more than to help you out!
Please reach out to our customer support as we always have a 30 day money back guarantee incase you are not happy with our product!
We also listen to all feedback from our customers as a way to become better and improve in the future! Thank you again and please contact us at: hello@dbud.io
Kindly, Susanne and Team dBud
Issue with UK orders; good response after chasing
*** Original review 21/8 ***
I placed order #4052 on 12/8/23. That was a Saturday so I didn't expect an update until at least Monday 14/8, but it is now a week later, and the order still shows as only 'confirmed', despite the claim that orders are normally processed within 24 hours apart from weekends. I sent a follow-up email (at 9:55 on Friday 18/8), and I'm still waiting for a reply. For now I'm being generous giving a neutral 3 stars, assuming the company has simply had a surge in orders and is overwhelmed, or is a sole trader who has been away for a week. (But if so, it would be nice if there had been an automatic reply saying so.) I look forward to an update this week. I was hoping to receive my earplugs in time for an event next weekend.
*** Update 22/8 ***
I've now had a reply to my email, explaining that there has been a supply issue affecting the UK warehouse, and offering either delivery from the Netherlands, or a refund. I asked for a refund, and had a refund confirmation email the same day.
*** Update 24/8 ***
Refund received.
12 août 2023
Avis spontané
Réponse de Dbud
Dear Julian,
We truly appreciate your feedback and understand your frustration with the delay and communication issues you experienced regarding your order. We sincerely apologize for any inconvenience this may have caused you, especially considering your event plans.
Your comments are invaluable to us as they help us identify areas for improvement. We’re taking your feedback seriously and will work on enhancing our processes to ensure smoother order processing and better communication moving forward.
Thank you for your understanding in this matter. We’re glad we were able to connect and provide you with resolution options. If you ever decide to give us another chance, we’ll strive to provide you with a much smoother experience.
Should you have any further questions or if there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Susanne and Team dBud
Work great!
Impressed with these earbuds... I use them when in loud environments (bars etc.) and they are great at protecting my ears.
16 juillet 2023
Réponse de Dbud
Dear Jim,
Thank you so much for taking the time to leave a review and to share your amazing feedback on dBuds! We're truly happy to hear that you like them and that they've been great at protecting your ears! We wish you lots of good times with your dBuds!
Warm regards, Susanne and Team dBud
The best sound and great service!
I've tried so many high fidelity concert/musician earplugs and thought I had found the best ones. But dbuds completely blow everything I've tried out of the water! The sound quality is unparalleled, and being able to switch to the voice filter when walking between stages is such a nice feature.
Their customer service is also incredible! My first pair had a defect and they sent me a new pair right away!
14 juillet 2023
Réponse de Dbud
Dear Jasper! Thank you so much for taking the time to share this epic review with all your positive feedback! We're truly happy to hear that our dBuds has provided you with a comfortable listening experience while maintaining high audio quality. Our design team has put a lot of effort into ensuring that our dBuds not only delivers excellent sound but also prioritizes your comfort. It is also lovely to hear about your positive experience with our customer service! Thank you again for this kind review and we wish you many great days enjoying life & music with your dBuds! Warm regards, Susanne and Team dBud
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