Great experience all round , love the quality products and with a good range of choices it's easy to update the tired old doors that we inherited to really good solid handsome doors that are a plea... Voir plus
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Appalling from start to finish. Despite ordering 10’s of thousands of £ of oak from UK Oak Doors, my one oak fire door, delivered from Deanta couldn’t have been a worse experience. On a first attempt... Voir plus
L'entreprise a répondu
Very easy company to communicate with. Their driver, Clive, was prompt, polite and helpful. Tracking system for delivery was excellent. Arrived right at the start of the allotted time, which was ve... Voir plus
L'entreprise a répondu
Very fast delivery time 3 days . delivery driver was cheerful and carried them into the house and put them where I wanted them excellent service will definitely use again and recommend to others
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À propos de l'entreprise
Écrit par l'entreprise
Deanta UK Limited designs and manufactures a range of real wood and veneered internal doors. We have an established reputation for commitment to innovative design, superior craftsmanship and excellent client service
Coordonnées de contact
Deanta UK Limited, 400 Lancaster Way Business Park, CB6 3NW, Ely, Royaume-Uni
- 01353 698602
- marketing@deanta.co.uk
- deantawood.co.uk
4,5
Excellent
1 k avis
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A répondu à 100 % de ses avis négatifs
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Really great quality doors
Really great quality doors. I have Deanta in my house already so knew they where a great standard. The delivery service is excellent, the drivers are friendly and very helpful in moving the doors into the house. I would highly recommend them.
11 septembre 2025
Avis spontané
Réponse de Deanta UK
Good Morning Jo,
We are so happy to hear that you are so pleased with our great quality doors, and that you continue to use our products. It's fantastic to see that your delivery was so successful with the driver assisting you fully and would like to thank you for taking the time to leave such brilliant feedback! 😊
Kindest Regards,
The Deanta Team
Really good quality doors
Really good quality doors with a large trimming allowance for easier fitting. The delivery service is excellent, the drivers are friendly and very helpful in moving the doors into the house.
I have a number of Deanta doors and am very pleased with all of them. I would certainly recommend them.
11 septembre 2025
Avis spontané
Réponse de Deanta UK
Good Morning David,
It's fantastic to hear that you are so pleased with the good quality of our doors and that the driver was able to assist you fully upon delivery. We are so happy to see that you have used our doors before and we thank you both for your recommendations and for leaving such great feedback!😊
Kindest Regards,
The Deanta Team
Easy to deal with
Great communication and very easy to track the driver progress so I knew exactly when to expect them.
5 septembre 2025
Avis spontané
Réponse de Deanta UK
Good Morning Linda,
It's so great to hear that you were kept so well informed throughout, resulting in a successful delivery. Thank you for taking the time to share! 😊
Kindest Regards,
The Deanta Team
Delivery was bang on time
Delivery was bang on time. Delivery driver was excellent, very friendly and helpful.
3 septembre 2025
Avis spontané
Réponse de Deanta UK
Good Morning Andrew,
We are so happy to hear that your delivery arrived on time and that the driver was able to assist you so well. Thank you for taking the time to share such brilliant feedback! 😊
Kindest Regards,
The Deanta Team
Absolutely no hesitation in five stars
Absolutely no hesitation in five stars. Delivery was faultless. I was kept updated and delivery arrived on time.
Many thanks.
1 septembre 2025
Avis spontané
Réponse de Deanta UK
Good Morning Chris,
Thank you for leaving such a fantastic review, we are so pleased to hear that your delivery was so successful and that you were kept well informed with updates along the way. We appreciate you taking the time to share! 😊
Kindest Regards,
The Deanta Team
Very high level with the communication
Very high level with the communication, product and delivery. It was an easy process to control it online.
21 août 2025
Avis spontané
Réponse de Deanta UK
Good Morning,
We are delighted to hear that you were kept so well informed throughout regarding the product and your delivery, finding it an easy process. Thank you for taking the time to share such great feedback! 😊
Kindest Regards,
The Deanta Team
Couldn’t be happier
Couldn’t be happier with the communication, product and delivery . It was a smooth and easy process , and a special thanks to the delivery driver who went above and beyond ,only wish that we had got his name to give him this special mention
18 août 2025
Avis spontané
Réponse de Deanta UK
Good Morning Ian,
It is fantastic to hear that you were kept so well informed throughout from ordering right up until a successful delivery with the driver being to assist you fully. We will be sure to pass on your kind words to the team, thank you for taking the time to leave such brilliant feedback! 😊
Kindest Regards,
The Deanta Team
AVOID
AVOID. Absolutely awful company to deal with.
We returned two doors via their courier, and now they are refusing to refund us as their courier made us tape the doors to a pallet.
I would not recommend Deanta to anyone. They are a scam company.
10 juin 2025
Avis spontané
Réponse de Deanta UK
Good Morning Abigayle,
We appreciate you taking the time to leave your honest feedback, please accept our warmest apologies that this has been your experience.
Please contact your local stockist and we would be happy to investigate this with them further.
Kindest Regards,
The Deanta Team
Deanta delivery
Thanks to Tom the delivery driver for very helpful delivery. Couldn't be better
8 août 2025
Avis spontané
Réponse de Deanta UK
Good Morning Alastair,
We are delighted to hear that your delivery was so successful with driver Tom being able to assist you so well, thank you for taking the time to share such fantastic feedback! 😊
Kindest Regards,
The Deanta Team
Doors arrived on time.
Doors arrived on time.
Driver helped carry them upstairs which he didn't have to.
I'd pay them more personally...
8 août 2025
Avis spontané
Réponse de Deanta UK
Good Morning,
Thank you for taking the time to share such great feedback, we are so pleased to hear that your doors arrived on time with the driver being able to assist you fully! We will be sure to pass on your kind words to the team! 😊
Kindest Regards,
The Deanta Team
Excellent Delivery service
Ordered 11 Doors via a 3rd party company. The tracking notifications were excellent and the items were delivered early.
The driver Clive placed all doors in the garage and stacked them tidily. Very impressed.
7 août 2025
Avis spontané
Réponse de Deanta UK
Good Morning Dave,
It's brilliant to hear that after ordering your doors, you were kept so well informed regarding your successful delivery. We are so pleased that Clive was able to assist you so well and will be sure to pass your kind words onto him. Thank you for taking the time to share! 😊
Kindest Regards,
The Deanta Team
I was informed of a morning delivery
I was informed of a morning delivery
Then that morning I was informed of pm delivery
Then after lunch was informed late afternoon
Eventually driver came around 7
A total waste of a whole day , especially when I had plans with my child
The driver did apologise, and I don’t blame him at all
31 juillet 2025
Avis spontané
Réponse de Deanta UK
Good Morning Tommy,
Please accept our warmest apologies that this was your experience with us. Unfortunately, our delivery time slots are only an estimate as you would have been advised and as much as we aim to deliver during the given timeframe there can be things that occur that would prevent this. Whether this be traffic, vehicle breakdowns, etc.
We do apologise if you were not kept updated regarding your delivery and please be advised this will be investigated internally as well. We hope that despite this, you are pleased with your products and we thank you for taking the time to leave such honest feedback.
Kindest Regards,
The Deanta Team
Very polite and helpful delivery…
Very polite and helpful delivery person. thanks for everything. cheers
31 juillet 2025
Avis spontané
Réponse de Deanta UK
Good Morning James,
We are so pleased to hear that our driver was so polite and was able to assist you so well, resulting in a successful delivery. We appreciate you taking the time to share, thank you! 😊
Kindest Regards,
The Deanta Team
Easy to order with good selection
Easy to order with good selection. Fast delivery and kept well informed of delivery time. Delivery team were friendly and efficient. Doors look very attractive. Not yet fitted but so far all looks good.
31 juillet 2025
Avis spontané
Réponse de Deanta UK
Good Morning Helen,
It's fantastic to hear that you found our ordering process an easy one, with a good selection of doors to choose from. We are so pleased that you were kept so well informed throughout resulting in a successful delivery with the driver being able to assist you fully. Thank you for taking the time to share! 😊
Kindest Regards,
The Deanta Team
expensive third grade door
expensive third grade door. Door has alreadg started to chip. i can attach pics but unfortunately trustpilot does not let me attach pics
16 avril 2025
Avis spontané
Réponse de Deanta UK
Good Morning Nikit,
We are so sorry to hear that this has been your experience with our products, please ensure you contact your local stockist where you purchased your doors from so we can investigate this further for you.
Kindest Regards,
The Deanta Team
Always a pleasure
Delivered ahead of time.
Kept informed by driver.
Very pleasant man.
17 juillet 2025
Avis spontané
Réponse de Deanta UK
Good Morning Susan,
We are so pleased to hear that you were kept so well informed and that your delivery arrived successfully with the driver being able to assist you so well. Thank you for taking the time to share! 😊
Kindest Regards,
The Deanta Team
Amazing service from start to finish
Amazing service from start to finish. Ordered via phone - staff member really helpful. Received a call to confirm delivery date. Link sent with time and van movements. Spot on with delivery time. Delivery man really helpful. Fantastic all round service. Well done!
15 juillet 2025
Avis spontané
Réponse de Deanta UK
Good Morning Wendy,
It is fantastic to hear that you experienced such amazing service from ordering right up to a successful delivery, with you being kept up to date throughout and that the driver was able to assist you so well. Thank you for your great review, we appreciate you taking the time to share! 😊
Kindest Regards,
The Deanta Team
Regularly kept up to date
Regularly kept up to date
Wasn’t in when delivering came but driver called me and dropped off the packages despite having to carry them 150 yards and they were 56kg each
Top Man
14 juillet 2025
Avis spontané
Réponse de Deanta UK
Good Morning,
We are delighted to hear that you were kept so well up to day throughout resulting in a successful delivery with the driver being able to assist you so well. We will be sure to pass on your brilliant feedback to our transport team, thank you for taking the time to share! 😊
Kindest Regards,
The Deanta Team
Really impressed all round
Really impressed with the doors we had ordered and the delievery service was impressive too, great communication, speedy delivery and lovely delivery guy who put the doors into our garage for us. Thank you!
10 juillet 2025
Avis spontané
Réponse de Deanta UK
Good Morning Emma,
It is fantastic to hear that you are really impressed with your new doors and that your delivery arrived successfully with you being kept up to date throughout. We appreciate you taking the time to leave such a great review, thank you! 😊
Kindest Regards,
The Deanta Team
Very negative experience
I bought a Deanta door because of good reviews. I can’t support that after a very negative experience. First issue was relatively minor when the company was unable to supply doors ordered from the current catalogue. When an alternative was chosen a delivery date was provided. The lady was very clear that we would have to arrange assistance for the driver to bring the doors from the lorry to the house. I arranged to be at home and my son in law took a half day from work and paid the childminder to collect the children from school (SiL usually collects) to be available. We sat around the house waiting but no delivery arrived. I had no call from the company to apologise and rearrange delivery. I rang them and an unsympathetic customer service ‘assistant’ checked and said”oh yes, I can see it’s booked for tomorrow now”. There was little empathy for the inconvenience this caused.
When the delivery arrived the driver was amazing: a really nice guy who definitely went the extra mile.
Would I order again? I don’t think so
3 juillet 2025
Avis spontané
Réponse de Deanta UK
Good Morning Mrs Wilding,
We appreciate you taking the time to leave your honest feedback regarding your experience with us. Please note that we have investigated this internally and apologise if you were not kept up to date with any changes to the advised delivery window.
Despite this, we are so pleased to hear that the once delivery was made that the driver went the extra mile to ensure you were assisted fully. Thank you for taking the time to share.
Kindest Regards,
The Deanta Team
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