I would just like to say Deck Kingdom as a company are superb, from start to finish with absolutely no problems. Delivery was on Saturday I was at work so my wife took delivery, I was a bit concerned... Voir plus
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I would just like to say Deck Kingdom as a company are superb, from start to finish with absolutely no problems. Delivery was on Saturday I was at work so my wife took delivery, I was a bit concerned... Voir plus
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All the balustrade parts were available and looked very good quality. The Staff were very helpful on the phone and accommodating when I picked the parts up from their depot. They cut the posts to leng... Voir plus
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Good product but poor communication on delivery as it was only confirmed several days after it was dropped off! Fortunately the customer was at home. Several keys parts were missing from but company w... Voir plus
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As a composite decking installer we have been using deckkingdom for years now. Cant fault how helpful and responsive they are, they really do go the extra mile to ensure you have everything you need... Voir plus
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At Deck Kingdom, we specialise in premium composite decking, cladding, fencing, balustrades, and artificial grass, helping homeowners and trade professionals achieve high-quality, low-maintenance outdoor spaces. Since 2022, we’ve built our reputation on durability, reliability, and expert service. Every product comes with a 10-year guarantee, free samples, and fast nationwide delivery, with convenient click-and-collect available in Manchester. Our goal is simple: to provide the best outdoor living solutions at competitive prices, backed by professional advice and customer support you can trust.
Manchester, Royaume-Uni
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Fast service good contact guy even cut to my size and delivered same day as he said

Réponse de Deckkingdom
I ordered the samples. It arrived promptly to allow me to take a decision.

Réponse de Deckkingdom
Really nice boards very fast delivery,driver helped unload double checked everything buy with confdence.

Réponse de Deckkingdom

Réponse de Deckkingdom
Again still waiting for the remaining items of bottom post skirts that still did not arrive with the second delivery of balustrade kit that was missing from my original purchase this time it arrived in a ripped and opened box after three conversations with your staff and owner but still the same outcome I am very disappointed mr Jude Ss12ojx

Réponse de Deckkingdom
Fantastic product and really fast and organised delivery.
And you actually get a phone call from a human rather than some automated pish.
100% would use again and highly recommend for anybody that values customer service.

Réponse de Deckkingdom
Amazing service from start to finish, even handling returns on extra materials that we didn’t need.
High quality products and great customer service

Réponse de Deckkingdom
Good communication, vetted photo's of what was to be replaced, set a quick delivery date and the actual delivery was timely and straightforward, quick to offer replacement of a single impaired slat. The materials look good but yet to be installed, fingers crossed I have no probs.

Réponse de Deckkingdom
Deck Kingdom have honestly achieved what felt like mission impossible. Ordering was smooth from start to finish, and I even benefited from some great offers and discounts — always a bonus.
The real challenge, though, was delivery to the Scottish Highlands. I genuinely doubted it would happen without delays or complications… but I was completely wrong. Not only did they deliver, they did so quickly, on time, and exactly as advised.
From Manchester to the northernmost point of the Scottish Highlands — no fuss, no chasing, no stress.
✔️ Ordering – flawless
✔️ Delivery – spot on
✔️ Communication – excellent
Super delighted and beyond happy with the whole experience. Highly recommended! 👏

Réponse de Deckkingdom
Great communication, the product( black decking ) I used was great to use and install .
Delivery process was straight forward with good turn around with in a week .

Réponse de Deckkingdom
My composite trellis is a great product , team were super helpful and it was a quick delivery

Réponse de Deckkingdom
Excellent quality goods.
Delivered on time.
People are friendly and answer queries promptly.
No quibble replacement of damaged rail.

Réponse de Deckkingdom
The composite fencing boards are of a very high quality, I purchased the fencing retro kit which contained everything I needed to replace my old wooden fencing.
Customer services were outstanding and I was really impressed with the delivery service.
The fencing kits were delivered within 4 days of ordering really outstanding service

Réponse de Deckkingdom
Fabulous product, it was even better than we thought it would be. Easy to use & cut. It was delivered by a really lovely employee, with a smile & nothing was too much trouble.

Réponse de Deckkingdom
The product is good however the delivery is not the best, the driver rocks up and just wants to throw the stuff out of the van so he can get on his way. I understand they may have traveled some distance however paying £150 delivery I'd hope there was some more communication of when they were arriving and the product me secure in the van not just in the back of a van and scattered from travel. I asked when the delivery would be and was told Friday, Saturday or Sunday to then have a call saying the delivery was outside and he'll "chuck it down the side"

Réponse de Deckkingdom
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