Even stitching along the edge
The stitching along the edge was even when I looked closely at it. I wore this shirt out for the night, and that detail caught my eye right away. I'm pleased with the shirt.
10 septembre 2026
Avis spontané
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
2,8
Moyen
17 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
About as bad as it gets
About as bad as it gets. Incredibly low quality, does not match the description, no response to my email asking for clarification/refund. Run far and fast.
Edit (response):
I did email the support@ twice with no response.
1 septembre 2026
Avis spontané
Réponse de Ainsleyharlow
Dear Customer,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Ainsley Harlow didn't meet your expectations. We'd like the opportunity to look into this for you and make things right. Please email us at support@ainsleyharlow.com with your order number and use "Trustpilot Review" as the subject line. A member of our support team will personally review your case and do their best to resolve the issue as quickly as possible. We truly appreciate your patience and the opportunity to address your concerns. We look forward to assisting you.
This is a scam bait-and-switch company
This is a scam bait-and-switch company. Their products are completely different than what is described. Order something made out of Linen? What you're getting is cheap polyester that's falling apart. The "quality embroidered shirt" you ordered? It's actually a pixelated screen print on a cheap cotton shirt. Do not trust a single thing on their website.
11 septembre 2026
Avis spontané
Réponse de Ainsleyharlow
Dear Customer,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Ainsley Harlow didn't meet your expectations. We'd like the opportunity to look into this for you and make things right. Please email us at support@ainsleyharlow.com with your order number and use "Trustpilot Review" as the subject line. A member of our support team will personally review your case and do their best to resolve the issue as quickly as possible. We truly appreciate your patience and the opportunity to address your concerns. We look forward to assisting you.
Really pleased with my order
Really pleased with my order. Good quality clothing at a fair price by todays standards. Will use again for holiday purchases.
3 septembre 2026
Avis spontané
Réponse de Ainsleyharlow
Dear Customer,
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with Ainsley Harlow. Your kind words mean a great deal to our team, and we're thrilled that we could meet your expectations. Thank you for choosing Ainsley Harlow. We truly appreciate your support and look forward to serving you again in the future!
Quality fine
Honestly the quality was acceptable for how much I paid, got a pair of linen trousers and a shirt, fit well, true to size
No complaints, maybe delivery could be quicker
31 août 2026
Avis spontané
Réponse de Ainsleyharlow
Dear Customer,
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with Ainsley Harlow. Your kind words mean a great deal to our team, and we're thrilled that we could meet your expectations. Thank you for choosing Ainsley Harlow. We truly appreciate your support and look forward to serving you again in the future!
The sweater I ordered took a tiny bit…
The sweater I ordered took a tiny bit longer to arrive than expected, but customer service was fantastic and when the sweater arrived I was really happy with the quality. Overall a happy customer
10 septembre 2026
Avis spontané
Réponse de Ainsleyharlow
Dear Customer,
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with Ainsley Harlow. Your kind words mean a great deal to our team, and we're thrilled that we could meet your expectations. Thank you for choosing Ainsley Harlow. We truly appreciate your support and look forward to serving you again in the future!
Almeria walking sandals are very comfy…
Almeria walking sandals are very comfy but run small and very poor quality materials. Also photo shows a buckle but my sandals are Velcro.
9 septembre 2026
Avis spontané
Réponse de Ainsleyharlow
Dear Customer,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Ainsley Harlow didn't meet your expectations. We'd like the opportunity to look into this for you and make things right. Please email us at support@ainsleyharlow.com with your order number and use "Trustpilot Review" as the subject line. A member of our support team will personally review your case and do their best to resolve the issue as quickly as possible. We truly appreciate your patience and the opportunity to address your concerns. We look forward to assisting you.
tHIS COMPANY IS A SHAM!
tHIS COMPANY IS A SHAM!! THEY WILL NOT TAKE A RETURN, YOU HAVE TO PAY SHIPPING BACK TO CHINA $50.. AND THEY WONT REFUND YOUR MONEY ....THEY WILL "OFFER " YOU TO KEEP THE DRESS THAT YOU WANT TO SEND BACK AND "GIVE" YOU A 15% REFUND..HOW INSULTING! i CANT BELIEVE i FELL FOR \THAT..DONT ORDER ANYTHYING!!!
5 septembre 2026
Avis spontané
Réponse de Ainsleyharlow
Dear Customer,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Ainsley Harlow didn't meet your expectations. We'd like the opportunity to look into this for you and make things right. Please email us at support@ainsleyharlow.com with your order number and use "Trustpilot Review" as the subject line. A member of our support team will personally review your case and do their best to resolve the issue as quickly as possible. We truly appreciate your patience and the opportunity to address your concerns. We look forward to assisting you.
I am completely frustrated
I am completely frustrated. One would think order accuracy should matter for Ainsley Harlow. I trusted them by ordering a sport coat that had specific features I needed for an event. They sent something different. Now I am left scrambling. Do not make my mistake. No amount of savings is worth it when they cannot be relied upon to do the most basic things correctly.
5 septembre 2026
Avis spontané
Réponse de Ainsleyharlow
Dear Customer,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Ainsley Harlow didn't meet your expectations. We'd like the opportunity to look into this for you and make things right. Please email us at support@ainsleyharlow.com with your order number and use "Trustpilot Review" as the subject line. A member of our support team will personally review your case and do their best to resolve the issue as quickly as possible. We truly appreciate your patience and the opportunity to address your concerns. We look forward to assisting you.
It’s a scam.
It’s a scam.
Terrible product and they don’t cover shipping on returns. Since they’re in China, that ends up being the same cost as the item.
4 septembre 2026
Avis spontané
Réponse de Ainsleyharlow
Dear Customer,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Ainsley Harlow didn't meet your expectations. We'd like the opportunity to look into this for you and make things right. Please email us at support@ainsleyharlow.com with your order number and use "Trustpilot Review" as the subject line. A member of our support team will personally review your case and do their best to resolve the issue as quickly as possible. We truly appreciate your patience and the opportunity to address your concerns. We look forward to assisting you.
Ainsley Harlow is a total scam
Ainsley Harlow is a total scam. I ordered a dress for my daughter and what arrived was completely different from the photos on the website. Despite their claims on the website for "hassle-free returns" and that if the "incorrect" merchandise is sent that they will pay for return shipping, they have refused to give me my money back, instead offering as little as a 15% off the dress OR the option to pay between $40-$50 to ship it back to China. Their website lists a fraudulent UK address to make it look like you are ordering from a shop in London. Order at your own risk. I imagine that any positive reviews here are likely written by the company itself.
Quality of the garments is very poor. Customer service is infuriating - emails seem polite, but are useless. I have asked multiple times for my money back and they have refused. If you order and and are unsatisfied, you will be out of luck. They are basically stealing from customers.
UPDATE: I want to make certain folks know that the response from Ainsley Harlow below is not genuine. Had they actually wanted to assist me, they would have honored the terms regarding returns posted multiple places on their website, and not sent me a totally bait & switch dress to begin with. This formulaic response is meant to mitigate the impact of the negative reviews, not to actually help customers so don't fall for it.
2 septembre 2026
Avis spontané
Réponse de Ainsleyharlow
Dear Customer,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Ainsley Harlow didn't meet your expectations. We'd like the opportunity to look into this for you and make things right. Please email us at support@ainsleyharlow.com with your order number and use "Trustpilot Review" as the subject line. A member of our support team will personally review your case and do their best to resolve the issue as quickly as possible. We truly appreciate your patience and the opportunity to address your concerns. We look forward to assisting you.
Wrong everything
Wrong colors, wrong size, want customers to cover cost of returns.
3 septembre 2026
Avis spontané
Réponse de Ainsleyharlow
Dear Customer,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Ainsley Harlow didn't meet your expectations. We'd like the opportunity to look into this for you and make things right. Please email us at support@ainsleyharlow.com with your order number and use "Trustpilot Review" as the subject line. A member of our support team will personally review your case and do their best to resolve the issue as quickly as possible. We truly appreciate your patience and the opportunity to address your concerns. We look forward to assisting you.
Buyer Beware
Purchased a “woven linen fabric” suit described as a tailored formal suit. When the suit arrived, I was very disappointed. The material was nothing like what I expected from the description. It was a very soft, stretchy, casual fabric that looked and felt much more like tracksuit/sweatshirt material than woven linen suiting. There was also no fabric-composition label inside the garment.
I contacted Ainsley Harlow to explain that the item I received did not appear to match the product description. Their customer service acknowledged my concerns about the “linen fabric and tailored finish,” but offered me either a 15% refund to keep the suit or a full refund if I returned it to their fulfillment center in China at my own expense.
After going back and forth with them for several weeks, they continued to require me to pay the international return shipping, which they estimated at approximately $40–$50 or more. They would not provide a prepaid return label.
The issue is that the product I received appears substantially different from the material and type of garment that was advertised. Carefully consider the return policy and potential international return costs before purchasing.
5 août 2026
Avis spontané
Réponse de Ainsleyharlow
Dear Customer,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Ainsley Harlow didn't meet your expectations. We'd like the opportunity to look into this for you and make things right. Please email us at support@ainsleyharlow.com with your order number and use "Trustpilot Review" as the subject line. A member of our support team will personally review your case and do their best to resolve the issue as quickly as possible. We truly appreciate your patience and the opportunity to address your concerns. We look forward to assisting you.
SCAM. Do not buy.
SCAMMY. Do not buy from this company. They are a dropshipping company and will send you an item that looks nothing like the website photo, and then force you to pay upwards of $30-$40 to send the item back, even thought their website states otherwise.
1 septembre 2026
Avis spontané
Réponse de Ainsleyharlow
Dear Customer,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience with Ainsley Harlow didn't meet your expectations. We'd like the opportunity to look into this for you and make things right. Please email us at support@ainsleyharlow.com with your order number and use "Trustpilot Review" as the subject line. A member of our support team will personally review your case and do their best to resolve the issue as quickly as possible. We truly appreciate your patience and the opportunity to address your concerns. We look forward to assisting you.
Great Quality
Surprised by the mixed reviews. My linen shirt and suit came super quickly, and the quality is great!!
11 août 2026
Avis spontané
Réponse de Ainsleyharlow
Dear Customer,
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with Ainsley Harlow. Your kind words mean a great deal to our team, and we're thrilled that we could meet your expectations. Thank you for choosing Ainsley Harlow. We truly appreciate your support and look forward to serving you again in the future!
Really pleased with the quality of my…
Really pleased with the quality of my order and the helpful nature of their customer support team who were able to advise on the right size for me. Good, fair prices and will return for sure!
7 août 2026
Avis spontané
Réponse de Ainsleyharlow
Dear Customer,
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with Ainsley Harlow. Your kind words mean a great deal to our team, and we're thrilled that we could meet your expectations. Thank you for choosing Ainsley Harlow. We truly appreciate your support and look forward to serving you again in the future!
Ordered some shirts for holiday
Ordered some shirts for holiday, liked it, no complaints
2 août 2026
Avis spontané
Réponse de Ainsleyharlow
Dear Customer,
Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with Ainsley Harlow. Your kind words mean a great deal to our team, and we're thrilled that we could meet your expectations. Thank you for choosing Ainsley Harlow. We truly appreciate your support and look forward to serving you again in the future!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.