Great customer service. After my return shipment was lost in transit for over three weeks, I alerted the company. They immediately filed a claim and reimbursed me. The process was handled quickly and... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I’ve been using Decluttr for quite some time now, and they’ve consistently delivered great results. Highly recommend for anyone looking to sell old electronics quickly and efficiently! Their process... Voir plus
L'entreprise a répondu
It was painless, cost effective, scan, put in box and take to UPS Store and they do the rest, quick payment through PayPal. Unfortunately I never give 5 star reviews, if I see 5 star reviews I overloo... Voir plus
L'entreprise a répondu
I love Decluttr!!! They make the process so easy and quick. I had numerous DVDs and CDs that I had no interest in anymore and within a week of mailing them (postpaid through UPS) I had my money in m... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Decluttr
Écrit par l'entreprise
Decluttr is the easiest way to sell your unwanted CDs, DVDs, Games, Books & Tech.
To get started, just enter a barcode or an electronics item and we’ll give you an instant offer price. Then, pack your items into a box and ship them to us for FREE.
Once we’ve processed your items, we’ll pay you by PayPal, check or direct deposit into your account. Scan it, send it, spend it – it really is that simple!
Start Selling Sell Mobile PhonesCoordonnées de contact
Etats-Unis
- decluttr.com
4,3
Excellent
28 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great trade in process
Great trade in process, free shipping using UPS, decent value for trade in, prompt payment.
18 février 2025
Réponse : Decluttr
Hi,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
The ease of Decluttr is #1…
The ease of Decluttr’s use and the transparent way they do business is nothing but a pleasure to use!
11 février 2025
Réponse : Decluttr
Hi,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
Well it takes a while for your scanner…
Well it takes a while for your scanner to scan and determine if it is an item you are taking and you don't seem to take enough of the items that I am interested in selling like books.
9 février 2025
Réponse : Decluttr
Hello Joyce,
I’m sorry to learn that your experience was not positive.
We advised that you clear your cookies & cache or switch to 'incognito mode' as this can sometimes fix the latency issue.
From reviewing your order, all items in this order were accepted and a full payment was issued on 10/02/2025.
Unfortunately, if the items you are trying to sell do not come up, this means that we are not looking to buy the items at this time.
Thank you for your patience with this matter.
Kind Regards,
Antionette
Customer Complaints
Easy to use and quick payment.
14 février 2025
Réponse : Decluttr
Hi Sharon,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
The process was smooth from start to…
The process was smooth from start to finish, with my payment being deposited into my PayPal account within hours of Decluttr receiving my items.
14 février 2025
Réponse : Decluttr
Hi Brian,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
Réponse : Decluttr
Hi Michael,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Decluttr
Excellent way to get some cash for…
Excellent way to get some cash for things you no longer need.
21 janvier 2025
Réponse : Decluttr
Hi Andrea,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Jodie
Decluttr
Quick and easy to use
9 février 2025
Réponse : Decluttr
Hi Sean,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Jodie
Decluttr
I send in $63 worth of movies back in…
I send in $63 worth of movies back in August and still haven’t heard anything. Very disappointed.
23 août 2024
Avis spontané
Easy process
Easy process! I appreciate how quick and easy the app is, I just wish they paid out a little bit more $$$!
10 février 2025
Réponse : Decluttr
Hi,
Our buying prices are calculated with numerous factors in mind. They are driven by a number of sources that allow us to offer a live and competitive price for items entered into the basket this is mainly based on supply and demand at the time of selling
Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Jodie
Decluttr
1500 dvds and Blu-rays…
I sold over 1500 dvds and Blu-rays through the D-clutter app. It was an efficient and simple way to clean out our shelves and make a little money as a bonus. I would use the app again and highly recommend them.
2 février 2025
Réponse : Decluttr
Hi Deborah,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Antoinette
Decluttr
Instructions are clear and easy
Instructions are clear and easy. Status updates often. Payment is quick.
31 janvier 2025
Réponse : Decluttr
Hi Pat,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Antoinette
Decluttr
Fast and easy
This is the fastest and easiest way to decluttr my home plus make a little money.
2 février 2025
Réponse : Decluttr
Hi Sarah,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Antoinette
Decluttr
Expect Prices Of your items to cost…seller
Expect Prices Of your items to cost much lower
31 janvier 2025
Réponse : Decluttr
Hello Rebecca,
I’m sorry to learn that your experience was not positive.
Upon examining your order, it appears that all items were accepted and payment was made for the initial offer. There were no changes made to the items after they were received.
Our buying prices are based on several factors, mainly supply and demand at the time of selling. However, if you aren't happy with the price quoted for an item you are under no obligation to include this in your sale and can simply remove this from your list.
Thank you for your understanding and cooperation.
Kind Regards,
Antionette
Customer Complaints
I haven't received my payment.
I had a problem with my payment. They fix it very fast. I
definitely try it again.
22 janvier 2025
Réponse : Decluttr
Hello Janette,
I appreciate your patience.
After examining your order, I observed that your payment was unsuccessful on 27/01/2025. We have proceeded to reprocess your payment; please be aware that it may take up to 2 working days to reflect in your bank account.
Thank you for your understanding.
Best regards,
Jodie
musicMagpie
Very easy process and quick turnaround
Very easy process and quick turnaround. Just wish the values were a little more generous.
29 janvier 2025
Réponse : Decluttr
Hi RegBop ,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Jodie
Decluttr
I had a big collection of CD’s
I had a collection of CD’s but I noticed that I had not been using the CD’s for listening to music. I didn’t want to take them with me when I was moving, so, this was a good way to, hopefully, put the music in the hands of someone who might actually play them. They did not wind up in a landfill, thankfully.
30 janvier 2025
Réponse : Decluttr
Hi Daniel,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Jodie
Decluttr
Scanned movies
Scanned movies, offer was made, accepted it, shipped with provided label, and got paid, very easy.
Was paid what I was offered.
30 janvier 2025
Réponse : Decluttr
Hi Richards,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Jodie
Decluttr
Super easy and great app
29 janvier 2025
Réponse : Decluttr
Hi Master Brave,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Jodie
Decluttr
AMAZING
Perfect assist, fast payments and it helped me with alot of piled up movies and games i had and I wanted to get rid of.
18 janvier 2025
Réponse : Decluttr
Hi Melvin,
Thank you for taking the time to leave us a great review! Have you heard of our refer-a-friend program? You can make an extra $5 when your friends use Decluttr too! Find out more here: https://www.decluttr.com/refer-a-friend/
Kind Regards,
Sandra
Decluttr
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