Decorating Centre Online Avis 

419
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service from DCO. Prompt delivery and everything was packaged excellently. Great choice of products that we had struggled to source in local hardware stores. We would definitely recommend this c... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I ordered two samples of wallpaper. When they arrived one was not the colour that I ordered. So I emailed them they apologised and said they would send the correct one out. Waited nearly two weeks it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

While searching for a colour mixing service I came across DCO. The website is great and the colour matching part is really easy to navigate and simple to do. The pricing is fantastic and customer se... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very impressed by products, service and competitive prices. Bought a farrow and ball copy of French Grey and it’s fabulous! Had an issue with a damaged tin and it was resolved swiftly and with a gener... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de design et de décor intérieur
  2. aussi dans
  3. Fabricant de peinture
  4. Magasin d'ameublement et de décoration
  5. Magasin de bricolage
  6. Magasin de rénovation

Écrit par l'entreprise

Here at Decorating Centre Online we aim to make decorating any space easy and cost effective. We offer a fantastic range of decorating products for any application, style or project including paint, wallpaper and tools. Through being trusted experts we provide customers with bespoke advice, guidance, inspiration and support for products and projects. Our main focus is ensuring we provide the best commitment, care, and overall shopping experience for our customers by connecting them to the best products on the market so they can get their projects completed right first time whilst saving time and money. We can also help you throughout the process, from choosing your perfect finish, colours, tools and other necessary additions, we can help you out with all your decorating needs. From inspiration on our Instagram and Facebook feeds, to our Exclusive Facebook Community, you’re just a click away from joining a community of passionate decorators and DIYers. Please don’t hesitate to pop us a DM on our Instagram, Facebook or Pinterest pages, you can Live Chat us on our Website too or even email on sales@decoratingcentreonline.co.uk or just give us a ring on 01388 655844 for some advice on what colours we can match and whether we can match the colour you’ve chosen. There’s no question too big or too small and we’d love to hear from you.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

419 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(419)

100 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Perfect service

I ordered a tin of paint on Friday, and was delighted that it was delivered in perfect condition to a click and collect location the following day!
Fantastic!
There was no delivery charge, the paint was cheaper than from other suppliers, and the family company sent me a friendly thank-you email for buying from them.
I've spent the morning painting; it's looking great 👍

21 août 2026
Avis spontané
Logo de Decorating Centre Online

Réponse de Decorating Centre Online

Thank you so much for your wonderful review! We’re absolutely delighted to hear your paint arrived safely and so quickly, and that you were pleased with the price and our service. 😊

It’s fantastic to hear you’ve been busy painting and that it’s looking great — we hope you’re thrilled with the finished result! 🎨👍

Thank you for choosing DCO and for supporting our family business. We really appreciate it and hope to see you again for your next decorating project!

Noté 5 sur 5 étoiles

Failed to match paint

Failed to match paint, the brand for which had been discontinued, with tester pots. Consulted AI which directed me to DCO. Thought might as well try. Thank goodness I did. The paint was delivered within a week and is almost a perfect match (the instructions do say about 10% colour variable). Very happy with colour and paint (ordered the matt). Would recommend.

21 août 2026
Avis spontané
Logo de Decorating Centre Online

Réponse de Decorating Centre Online

Thank you so much for your lovely review! We're delighted to hear you're happy with your paint and hope it looks fantastic in your space. Thank you for choosing us!

Noté 5 sur 5 étoiles

Very highly rated Decorating shop. Best in the Business

The advice, Then the product eg. Rollers for applying Hevy duty paint to pebble dash and stipple outside. Just different and so easy to use. Take your time.
But what so special is the customer service,
And particular Chloe. Nothing is too much. Decorating Centre online realise you are their customer and they go out of their way to help you.
My first delivery was wrongly delivered to a neighbouring house. No issue, immediately resent and delivered at 8.00 next morning.
That’s service with a smile. It’s wonderful to see there are still companies out there in uk working like this. Their price is good for very high quality products .I would highly recommend and use them again. Thank you all at DCO. Patrick

21 août 2026
Avis spontané
Logo de Decorating Centre Online

Réponse de Decorating Centre Online

Thank you so much, Patrick, for such a fantastic review! It really means a lot to the whole DCO team to hear how pleased you’ve been with our products, advice and customer service.

We’re especially delighted to hear that Chloe was able to go above and beyond to help you. We’ll certainly make sure your lovely comments are passed on to her — we know she’ll be thrilled! 😊

We’re always happy to help recommend the right products for the job.

Thank you again for your kind words, your recommendation and for choosing DCO. We really look forward to helping you again with your next decorating project! 🎨😊

Noté 5 sur 5 étoiles

Best price, easy ordering and delivery.…

When searching for the paint I needed on the internet, Decorating Centre was the cheapest but also very streamlined on the order and delivery.

Placed the order came next day no problems. Will use the company again.

19 août 2026
Avis spontané
Logo de Decorating Centre Online

Réponse de Decorating Centre Online

Thank you for your support and kind words! We’re delighted you had such a positive experience.

Noté 5 sur 5 étoiles

Professional - Trade Review

I am a painter by trade and I use DCO as my main supplier for all my paints and equipment. The DCO pro is fantastic. They are very competitively priced and I find best most other suppliers. The next day delivery with DCO pro is fantastic.
The customer service is second to none.

1 août 2026
Avis spontané
Logo de Decorating Centre Online

Réponse de Decorating Centre Online

Thank you so much for your fantastic review!

We’re so pleased to hear that DCO Pro and next-day delivery are helping make life a little easier when you’re busy on the job. We really appreciate your continued support and trust in us for your paints and equipment. Thanks again! 😊

Noté 5 sur 5 étoiles

A trustworthy company with great…

A trustworthy company with great customer service

18 août 2026
Avis spontané
Logo de Decorating Centre Online

Réponse de Decorating Centre Online

We really appreciate your lovely feedback. It's great to know you were happy with our service. Thank you for choosing us!

Noté 5 sur 5 étoiles

Prompt service and delivery

First time purchase from the family run company and wont be the last. It would have cost £50 more if we had purchased through the shop we first saw the wallpaper. Delivery was 2 days as stated and we were kept in formed throughout from both your company and DPD big thank you.

11 août 2026
Avis spontané
Logo de Decorating Centre Online

Réponse de Decorating Centre Online

We really appreciate your lovely feedback. It's great to know you were happy with both our products and service. Thank you for choosing us!

Noté 5 sur 5 étoiles

Great first time purchase experience!

My first time purchasing from Decorating Centre Online couldn't have gone any better; good communication, dealt with my particular order in great detail and offered good value with friendly service. Would certainly purchase from again and recommend to others.

3 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I accidentally ordered the wrong paint…

I accidentally ordered the wrong paint colour and emailed customer service to see if they could change it, they sorted everything out for me straight away and my order still arrived the next day! I will definitely order from here again!

5 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Very satisfied

Great prices, fast and efficient delivery and brilliant customer service.👏

27 juillet 2026
Avis spontané
Logo de Decorating Centre Online

Réponse de Decorating Centre Online

We really appreciate your lovely feedback. It's great to know you were happy with both our products and service. Thank you for choosing us!

Decorating Centre Online🏡

Noté 1 sur 5 étoiles

Don't believe their next day delivery

Only ordered because they promised next day delivery but they decided they couldn't be bothered sending the order and didn't communicate until late in the day

28 juillet 2026
Avis spontané
Logo de Decorating Centre Online

Réponse de Decorating Centre Online

We're very sorry to hear about your experience and completely understand your frustration, particularly as you placed your order based on the promise of next-day delivery.

We only delay orders in extreme circumstances, and we always aim to communicate with customers as soon as possible should an issue arise that affects their order. We apologise if we fell short of these standards on this occasion.

We appreciate you taking the time to leave your feedback and are sorry for the inconvenience caused. If you would like us to look into this further for you, please reach out to our customer experience team who will be more than happy to help.

Noté 5 sur 5 étoiles

Being a decorator I need paint and…

Being a decorator I need paint and materials in a hurry. Purchased 5ltrs little greene satin (mixed) from DCO price cheaper than anyone else online including little greene themselves. Fast delivery on time and well packaged even got a follow up email to make sure everything was ok. Wouldn't hesitate to order more paint from DCO

23 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered samples which never arrived

Ordered samples which never arrived. Replacements sent which also never arrived. Ultimately had to source elsewhere.

23 juillet 2026
Avis spontané
Logo de Decorating Centre Online

Réponse de Decorating Centre Online

Hi there,

We are so sorry to hear this has ben your experience with us, we take pride in our usually exceptional customer service and it saddens us that we have missed the mark on this one. Please can you reach out to our Customer Experience Team who would love the opportunity to rectify this matter and get the best resolution in place for you. We appreciate your honest feedback as this enables us to keep improving.

Many thanks,

Nikita
Decorating Centre Online

Noté 5 sur 5 étoiles

Great service and good prices

First time I’ve used this company for my paint supplies, I have to say the service and price point was great. Very professional service good communication and prompt next day delivery, I will definitely use them again.

16 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic products and outstanding customer service

We are lucky to live close enough to travel to the Shop in Coundon and my review is for my shopping experience face to face.

We would like to thank this company for the amazing customer service we experienced on Friday and Saturday. The man who helped us went the extra mile to help us find the perfect match for the job, firstly recommending a brand and type of paint and then advising us it could be mixed to match any brand or colour!
The finished result is perfect and we wouldn’t have been able to get the colour right without his expert help. He even allowed us to come back the following day and have the shade adjusted slightly! We are so happy with the colour match and it’s rare to experience such excellent customer service! This shop really does go the extra mile for their customers and we would highly recommend them.

18 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Incredible customer service

I don't normally leave reviews but the customer service I received was incredible so here I am! I ordered two colour matches from DCO and was super happy with one but had issues with the second (no one's fault just a variance in the colour match). Helen went out of her way to rectify this for me. Would 100% recommend to anyone to order paint from here, as I will do in the future.

15 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Helen is a legend

Helen is a legend. Something - totally out of Decorating Centre Online's control - went wrong with my order and the service to put it right was nothing short of exceptional. Amazing customer care, will 100% be using again.

14 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend 5*

The company had just the paint I needed to complete a project I’m doing . It was a good price in comparison to other sites. I spent enough to get free postage which arrived within 2 days. I also received a lovely “thank you for your purchase “email from Hellen. Highly recommend this company for all your decorative needs

9 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and good price

Excellent service and good price, delivered the next day by DPD (easily the best delivery service in our area). Will definitely use again and great to support a UK based small business. What's not to like.

25 juin 2026
Avis spontané
Logo de Decorating Centre Online

Réponse de Decorating Centre Online

Hi Nicholas,

Thank you so much for your fantastic review! We're delighted to hear you were happy with both our prices and the speedy next-day delivery. It's especially great to know DPD provided the reliable service you've come to expect.

We really appreciate your support for our small business, it means a lot to us. Thanks again for choosing us, and we look forward to serving you again soon!

Decorating Centre Online 🏡

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus