Delaney's Avis 

Having dealt with most of the big estate agents in our search for our new home, Delaneys, and especially Jackie, have been a breath of fresh air. Very genuine, clearly wanting the best for their clients, and always being very upfront and honest about where we stood- these seem to be rare qualities amongst other agents. Would highly recommend, thank you to everyone at Delaneys for making this happen for us!

From start to finish everybody in the team worked tirelessly to get the house sale to a successful conclusion despite the problems encountered from the eventual buyer. House viewings were organised quickly and efficiently with 26 viewings within 5 days of the house being on the market. Communication was excellent throughout but special mention should go to Jacqui W who made us feel like we were her special client and friend.

I own a 1 bedroom flat in the Chapel, St Leonard's Hamlet in Hornchurch and Delaney's have fully managed my property since 2011.
They do an excellent job making sure that everything is in order with my property ensuring that it is well cared for as I now no longer live in the local area after relocating to West Sussex.
Some examples of this are:
They report any maintenance issues and arrange for local tradespersons to come and fix the problems, quoting the price before I agree to go ahead with the work.
They are a 1st person contact for my tenants and respond quickly to resolve any issues, making sure that I am aware of any issues by phone or email.
Make sure that the monthly rent is adequate compared to the market prices in the area, increasing accordingly with inflation.
Arrange yearly landlord cover.
I have full home cover for plumbing and electrics and they contact You Repair to arrange a visit without me having to do so.
Regular inspections and documented paperwork to say that the property is being kept clean and well maintained.
They have found suitable tenants for me and I trust their judgement in finding the right people as it is a small, executive and quiet apartment block and not suitable for everyone.
Jo Lockwood, Lettings Manager and Michelle Round, Lettings Consultant are my main points of contact and we have built up a good professional rapport over the years. I trust their judgement 100% knowing that every aspect of the process of renting out a property is taken care of.
Delaney's are a small independent family run business.
I decided to go with them to cover all aspects of my property management instead of a larger corporate competitor as I wanted to support smaller local businesses in my area.
I fully recommend Delaney's to any landlord who is looking to have the stress of managing a property taken off their shoulders, and I would like to thank them all for providing such an excellent service in managing my property for all these years
Thank you all.

I am very disappointed with this company. I was booked in to view a property 1 whole week ago. I then received a call 24 hours before the viewing to claim I was doubled booked and that I could with come in on the day (how unrealistic) or change my appointment to an hour earlier. I was then asked what I intend to offer on the property (how would I really know if I've not viewed it). This was a tactic to obviously put me off the viewing. Then this morning 12th December, I received 2 missed calls but no voicemail. I returned the call and was asked if I will be attending the viewing this evening. Then, less than an hour prior to the appointment (I had already made my way), I received an email and a call to cancel my viewing. The reason, an offer has just been accepted. Why would an offer be accepted when there are still viewing scheduled. Very dodgy on my watch. Perhaps the property was sold to an employees family member!!!

Delaney’s have been great at making the rental process and experience less daunting. Its been seemless from the initial consultation to moving into the property and sorting out any challenges. They are consistent with maintaining communication and are professional and kind. I especially love interacting with Michelle and Jo. Thank you so much for being helpful always 😊.

Amazing agency! Very professional and helpful especially JO and Michelle both were very supportive since the beginning and exceptional services.Both went extra miles overall brilliant.

Great service from the whole team at Delaneys Harold Wood.
A special thank you to Jacqui White from sales whose communication was fantastic throughout.
Stress level we’re high towards the end of the sale but Jacqui was very reassuring and kept us in the loop at all times.
We have now moved in to our new house and a very excited for our first Christmas.

What a great place to sell your property, Jackie was brilliant and ensured everything I wanted was in hand for the buyer, the sale of our house was very smoothly dealt with , and the staff at Delaneys we’re very helpful, a brilliant company.

I would like to thank the whole team at HaroldWodd Delanys for all thier help during my move.
A special thank you to Jacqui White.
She was so patient and assisted me through this whole process. At times my move became very stressful but Jacqui was always ready to help. Thank you so much.

I was Renting with Delaney Estates over the last 15 years- for all that time they were very helpful and professional. Their staff are very friendly and will help you with any issues you have. A big thank you for extending our contact where we needed. We never had any problems with maintenance- all problems were resolved straightaway.
Highly recommend that agency.

Did a great job - lots of communication and so very helpful. Totally recommend them.

Recently rented a property through Delaneys and can’t recommend Michelle enough. She was absolutely brilliant I had an awful experience with the reference agency (let alliance) but Michelle helped me through the whole process and was very supportive keeping me updated and contacting the reference company to help push my application through. Michelle made sure that application went through and we was able to move in thanks for all your help Michelle!!

Having had regular contact with both Michelle and Jo for the duration of a 4 year tenancy, I can safely say it has been the best tenant-agent relationship I have ever had.
Any issues were always communicated promptly and I was kept regularly updated with any progress.

I always found both Jo and Michelle to be extremely approachable and any issues I had myself were handled delicately and professionally, they both went above and beyond to help me with some issues I had encountered, and I am genuinely sad to have left their services. I would highly recommend Delaney’s.

Avril was great to deal with for the purchase of our new home.

Reece from Delaneys was incredibly helpful throughout our search for a house.
We really appreciated him getting in contact so quickly regarding houses he knew ticked all our boxes and keeping us in the loop.

We found the service to be excellent, in particular Avril and Aisling. They went above and beyond our expectations. From valuation to close of sale they made it very easy for us.
Thank you so much.

We purchased our new home through Avril and the team, and could not be more satisfied with the service, efficiency and communication. Thanks.

Just closed probate sale of our mothers home. Everything went seamless and in particular Avril our agent was a pleasure to deal with. At all times, she was professional, reliable and responsive and lovely to deal with ,in what was a difficult time for us selling our Mums home . Would highly recommend Avril again.

Thank you, Delaney’s for helping us find our dream home. Jackie Martin was extremely helpful and knowledgeable while guiding us through our viewings. Additionally, we can not thank Jacqui White enough for her unwavering dedication and expertise throughout the entire conveyancing process. Her continuous assistance, patience, and knowledge were essential in making our dream home a reality. Jacqui, we could not have accomplished this without you - thank you for all that you have done for us!