Deliciously Guilt Free Avis 

556
•
TrustScore 4.5 sur 5

4,6

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Noté 5 sur 5 étoiles

I genuinely don’t think I have ever given a 5 star review before but genuinely Delicious Guilt Free couldn’t have less! Their customer service is amazing! Genuinely so but nothing can top the chocol... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Took over two weeks to arrive, one bar cost £5 in delivery charges and they sent me the wrong order (I got orange but I asked for plain milk). One bar is also £8. Chocolate does taste nice when you ge... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love this chocolate - I’m a devout chocoholic who is also a T2 diabetic, so to find chocolate that tastes marvellous but won’t raise my blood sugar is a miracle. It’s everything anyone looks for in... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My daughter has recently started the ketogenic diet to help her epilepsy. At a recent appointment at Addenbrookes Hospital, we were gifted some chocolate from Deliciously Guilt Free. Her face lit... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Boulangerie

Écrit par l'entreprise

Deliciously Guilt Free is a small, family-run British chocolate maker on a mission to prove that giving up sugar should never mean giving up great chocolate. We make artisan, no added sugar chocolate for people who love chocolate but want less sugar in their lives. Whether you’re living with diabetes, following a keto or low-carb lifestyle, or simply trying to cut down on sugar, we believe you still deserve seriously delicious chocolate. And we mean proper chocolate. We use high-quality cacao, real cocoa butter and carefully chosen ingredients to create rich, smooth chocolate without adding sugar or using palm oil. Our chocolate is made in small batches, stone-ground for days and carefully tempered by our team before making its way to you. Deliciously Guilt Free started in our family kitchen when founder Dan began creating low-carb treats for his wife during her pregnancy after she developed gestational diabetes. What began as one husband trying to make something delicious for his wife has grown into a family business serving thousands of chocolate lovers across the UK. We’re still small. We’re still learning. And we still care enormously. Every day, our little team strives to make the very best chocolate we possibly can… for you.


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4,6

Excellent

TrustScore 4.5 sur 5

556 avis

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A répondu à 94 % de ses avis négatifs

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4,6

Tous les avis

(556)

345 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Had paid nearly £50 for 4 bars of…

Had paid nearly £50 for 4 bars of chocolate. 48 hour tracked delivery.

Delivery never came after 5 days, offered a refund or another shipment. Requested refund, royal mail returned to sender.

Not a luxury experience, can't rate the chocolate. Was a present for someone. Don't do luxury high end if the experience can't match the price.

27 août 2026
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Réponse de Deliciously Guilt Free

I'm genuinely sorry this didn't feel like the experience you were expecting, Luke... especially as the chocolate was intended as a present.

There does seem to have been a misunderstanding around the delivery timing though. We make every single bar by hand from the raw ingredients after you order. At the point your order is placed, your chocolate is still cacao, cocoa butter and the other ingredients waiting to become a bar!

Because of that, our website clearly states a 3 to 5 working day turnaround before dispatch. So at five days, your order was still within the timeframe we quote.

The 48 hour tracked service refers to Royal Mail once the chocolate has been made and dispatched.

If you ever need an order for a particular date, please just ask. We regularly prioritise orders when customers tell us they're for birthdays or gifts, and we'd happily use Tracked 24 where needed.

I'm genuinely sorry you never got to taste the chocolate. We absolutely want the experience to match the quality and price... but making genuinely high quality chocolate by hand does take a little time, which is why we try to be very clear about that upfront.

Dan

P.S. For the benefit of others reading this - Luke ordered on the 17th Aug and we sent it 4 working days later 21st Aug. Royal Mail was unable to deliver it to him and he recommended me swap service to DPD (not sure if RM has an issue in his area). We offered a new delivery or a refund and he choose a refund. We try our best and we can't please everyone but at least you have the full story now. Dan

Noté 5 sur 5 étoiles

Delighted.

Delighted to be able to enjoy chocolate, knowing it will not spike my blood sugar level. Lifting the guilt, and making life a little sweeter.

26 août 2026
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Réponse de Deliciously Guilt Free

And that, Susan, is exactly where the name Deliciously Guilt Free came from! 😊

Chocolate should be one of life's little pleasures, so knowing you've found something you can enjoy without worrying about the sugar spike is wonderful to hear.

"Lifting the guilt, and making life a little sweeter"... I couldn't have put it better myself.

Thank you for your support, Susan... enjoy every square!

Dan

Noté 5 sur 5 étoiles

I have been recently diagnosed as pre…

I have been recently diagnosed as pre diabetic and ever since then, i thought thats it i can't eat chocolate until I found this place advertised online which they sell chocolates without all that added sugar so i thought why not try their chocolate out and i actually bought my first four pack of mixed chocolates from them. Once, it came and i tried my first bite. The flavour is just absolutely amazing and delicious, taste and smells just like real chocolate and just to think it hasn't even cause my blood sugar to spike either is just unbelievable. Thank you Dan and the team for making and selling such amazing chocolate, definitely will be ordering more for sure.

21 août 2026
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Réponse de Deliciously Guilt Free

Thinking "that's it, I can't eat chocolate anymore" must have been such a disappointing feeling... which makes the rest of your review even lovelier to read.

That's exactly the problem I wanted DGF to solve. Chocolate should still feel like proper chocolate... rich, delicious and something you genuinely look forward to eating, just without all the added sugar.

I'm especially pleased to hear about your experience checking your blood sugar after trying it too.

Thank you for taking a chance on that first mixed box, Trinity. Knowing you're already planning another order is a huge compliment to me and the team.

Enjoy every square... and welcome back to chocolate! 😊🍫

Dan

Noté 5 sur 5 étoiles

Chocolate was fantastic have just…

Chocolate was fantastic have just reordered

26 août 2026
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Réponse de Deliciously Guilt Free

Well, you can't give us a much better compliment than coming straight back for more! 😄

Really pleased you enjoyed the chocolate, Henry, and thank you for placing another order.

We'll get back to making the next batch for you... hope you enjoy it just as much as the first!

Dan

Noté 5 sur 5 étoiles

A diabetic chocoholic’s dream!

A diabetic chocoholic’s dream!
This is proper chocolate with a real cocoa flavour, which I decided to try as I am type 2 diabetic.
I used to be addicted to the big British brand but, since trying DGF chocolate I have realised how fake the big brand tastes!
I had the pack of four and honestly cannot pick a favourite.
Definitely Delicious, definitely Guilt Free and definitely worth every penny!

25 août 2026
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Réponse de Deliciously Guilt Free

It sounds like the four bar pack has created quite a dilemma, Lindsey... not being able to pick a favourite! 😄

What you've said about actually tasting the cocoa really matters to me. I wanted to make proper chocolate where cocoa is the star, rather than loads of sugar and palm oil doing the heavy lifting.

And as someone living with type 2 diabetes, knowing you've found chocolate you genuinely love again is exactly what DGF is all about.

"Definitely Delicious, definitely Guilt Free"... I think you may have just written our next slogan! 😂

Thank you for such a brilliant review, Lindsey... and for saying it's worth every penny. That means a lot to our little family business.

Dan

Noté 5 sur 5 étoiles

Reminded me how chocolate should taste

Reminded me how chocolate should taste! Rich and filling, you don’t need to eat so much (but can). The products that are on most grocery shelves today are loaded with sugar.

Flavours are good too.

15 août 2026
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Réponse de Deliciously Guilt Free

Rich and filling... I couldn't have asked for a better description. 😊

One thing I hoped people would rediscover with our chocolate is what chocolate actually tastes like when cocoa is allowed to shine, rather than sugar taking centre stage.

I also love your point about not needing to eat as much. That's one of the biggest compliments we receive... a few squares can genuinely satisfy the craving instead of sending you back for another bar half an hour later.

Thank you for taking the time to leave such a lovely review and for supporting our little family business.

Dan

Noté 4 sur 5 étoiles

Delicious chocolate

Delicious chocolate.
Unlike mass produced chocolate these bars are full of good quality ingredients.
I’m not diabetic or on a keto diet. My bother in law, who is diabetic, introduced me to the brand.
Yes, they are expensive, but a little goes a long way. Where as commercial brands are full of sugar and oils from dubious sources (corn/palm) that make them very easy to over eat (I know, I could polish off a bar in one sitting!)
These bars are super tasty and you feel fully satisfied with just a few pieces. The range of flavours are mouth watering.
This chocolate is a wonderful treat

19 août 2026
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Réponse de Deliciously Guilt Free

What a lovely review, Liz... although you've left me wondering what I need to do to prise that fifth star out of you! 😂⭐

I love that you don't need to be diabetic or keto to appreciate what we're making. Sometimes you just want really good chocolate made with really good ingredients.

And you've absolutely nailed something we hear again and again... a few squares genuinely satisfy you. Proper cocoa butter and rich cocoa flavour make it a very different experience from polishing off a sugar-heavy bar and still wanting more!

Please thank your brother-in-law for introducing you to us too. Word of mouth means the world to a little business like ours.

Thank you, Liz... and I'll keep working on that elusive fifth star! 😄

Dan

Noté 5 sur 5 étoiles

Chocolate that tastes of chocolate not…

Chocolate that tastes of chocolate not sugar with a bit of chocolate. Highly recommended

20 août 2026
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Réponse de Deliciously Guilt Free

You've pretty much summed up my entire chocolate philosophy in one sentence! 😄

I want the cocoa to be what you actually taste, rather than sugar being the main event with a little chocolate hiding somewhere underneath.

Proper cocoa butter, quality ingredients and no added sugar... just chocolate that tastes like chocolate.

Thanks for the recommendation, Jonathan. It means a lot.

Dan

Noté 5 sur 5 étoiles

I love chocolate but I have type 1…

I love chocolate but I have type 1 diabetes so now I can enjoy chocolate without having to give myself an insulin shot.
It taste great and also I have become aware of seed oils being used in popular brands so Deliciously Guilt free delivers on both counts no sugar spike and no seed oils .

18 août 2026
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Réponse de Deliciously Guilt Free

This gets right to the heart of why I started making this chocolate, Antonios.

Being able to enjoy something you love while managing your sugar intake is exactly what I wanted DGF to help people do. Hearing how much of a difference that's made for you means a great deal.

I'm also pleased you've noticed what we leave out as well as what goes in. We use proper cocoa butter, no palm oil and quality ingredients because I believe chocolate should be made properly.

Thank you for giving us a try, Antonios... and I'm so pleased you're enjoying the chocolate!

Dan

Noté 5 sur 5 étoiles

Quality Chocolate ( Need I say more!)!

The chocolate is very tasty and sugar free which is a bonus.
There customer service matches the quality of their chocolate.

Royal Mail decided to leave my latest order on my doorstep in full afternoon sun instead of in the shade behind a large planter. Needless to say my order was in liquid form. After complaining to Royal Mail, I emailed Deliciously Guilt Free to let them know what had happed to my order and they were quick to respond They also were kind enough to send a replacement order.
I'm still waiting on a response from Royal Mail! And if you literally have a hot package left on your doorstep, take photo's when opening!

12 août 2026
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Réponse de Deliciously Guilt Free

Chocolate is supposed to melt in your mouth... just preferably not on your doorstep! 😄

I'm really sorry your bars ended up spending the afternoon sunbathing, Martin, but I'm glad we were able to get things sorted quickly and send you a replacement.

Things occasionally go wrong that are outside our control, but how we look after someone when they do is absolutely within our control. So your comment that our customer service matches the quality of the chocolate means a great deal.

And that's actually very good advice about taking photos too!

Thank you for such a kind review, Martin... and hopefully your replacement bars have a rather less eventful journey.

Dan

Noté 5 sur 5 étoiles

Quality and a personal touch

I thought the hand written letter and personalised welcome for first order was a nice touch. I started eating dark chocolate due to various health benefits, which are interesting if you look them up, but wanted a product that was better quality, which I believe this is. Thanks Dan, Regards Deborah

12 août 2026
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Réponse de Deliciously Guilt Free

Those little personal touches are really important to me too, so I'm especially pleased you mentioned the handwritten letter, Deborah.

As we've grown, I've never wanted ordering from us to feel like buying from a big faceless chocolate company. There's a real team of people here making, packing and sending your bars... and we're genuinely grateful every time someone chooses us.

I'm also very pleased our Dark Chocolate passed your quality test! Proper cocoa butter, no palm oil and quality ingredients are things we simply won't compromise on.

Thank you for trusting us with your first order, Deborah... I hope it's the first of many.

Dan

Noté 5 sur 5 étoiles

Deliciously Good for you!

Good introductory offer. Excellent after service and most importantly, for me as a diabetic really tasty chocolate with no blood sugar spike. Win win!

9 août 2026
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Réponse de Deliciously Guilt Free

Win win indeed! 😊

Great tasting chocolate without the blood sugar spike was the whole reason I started experimenting with no added sugar chocolate in the first place, so hearing this from someone living with diabetes means a great deal.

I'm also really pleased you've enjoyed the experience beyond the chocolate itself. Being a small family business, looking after people properly is every bit as important to us as what goes into the bars.

Thank you for giving us a try, Claire... I really appreciate your support.

Dan

Noté 5 sur 5 étoiles

Chocolate heaven

I am a chocolate aficionado; even my dissertation was on chocolate. These chocolate bars are stunning. 5* across the board for product and service.

1 août 2026
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Réponse de Deliciously Guilt Free

Hang on... your dissertation was on chocolate?! Now THAT puts a little extra pressure on us! 😂🍫

Getting five stars from a self confessed chocolate aficionado is one thing, but getting them from someone who's actually studied the stuff is quite another.

I'm so pleased you can taste the quality in what we're making. Proper cocoa butter, great ingredients and letting the cocoa itself do the talking have always been at the heart of it.

Thank you for the incredible compliment, Esther... I feel like we've just passed a particularly difficult exam! 😄

Dan

Noté 5 sur 5 étoiles

Tried the variety box. Ordered again!

Tried the variety box. Wonderful! Have just ordered again. Lovely taste and very high quality without all the added sugar of the high street brands. The milky chocolate tastes so good you’d think there was about 1 1/2 glasses in……. ;-)

7 août 2026
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Réponse de Deliciously Guilt Free

The fact you've already ordered again tells me everything I need to know, David! 😄

I'm really pleased you enjoyed the variety box and noticed the quality. Making proper chocolate without all the added sugar, while still creating something that feels like a real treat, is exactly what we're trying to achieve.

And the Milk Chocolate apparently having 1½ glasses in it... I see what you did there! 😂🥛

Thank you for such a lovely review and for coming back for more. I really appreciate your support.

Dan

Noté 5 sur 5 étoiles

Dan dosnt just make fantastic chocolate…

Dan dosnt just make fantastic chocolate but he also adds a personal touch I don’t eat much chocolate but this I have never tasted before takes me back to my childhood sensational chocolate just how it should taste well done Dan chocolate done properly

7 août 2026
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Réponse de Deliciously Guilt Free

Taking you back to your childhood... what a wonderful thing to read, Anthony.

That's exactly what I want chocolate to be... proper chocolate that actually tastes of cocoa, made with quality ingredients and no palm oil, rather than something where sugar does all the talking.

And thank you for mentioning the personal touches too. As we've grown, I've always wanted to keep that feeling that you're buying from real people who genuinely care about what they're making.

"Chocolate done properly"... I'll happily take that! 😊

Thank you, Anthony. I really appreciate your support.

Dan

Noté 5 sur 5 étoiles

Excellent Chocolate

Excellent Chocolate! 🍫

Everything about this Chocolate is divine. The authentic cacao flavour outshines anything else on the market. Orange Chocolate is a real weakness of mine and the fact that there are so many delicious flavours to choose from is a real bonus. This Chocolate tastes like love, it's the next best thing to drinking real ceremonial cacao.
The personal little touches, from the hand written letters, to the WhatsApp messages from the founder Dan, make it all the more special. The experience is one of, buying from friends rather than industrial corporations. I love that.
I have searched high and low for a genuine product like this.
Huge thanks to Dan for bringing it to the table.

4 août 2026
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Réponse de Deliciously Guilt Free

"This chocolate tastes like love"... Lucy, I don't think anyone has ever described it quite like that before. 😊

Thank you for such a beautiful review.

I loved reading your comparison to ceremonial cacao because that's exactly where I wanted the flavour to come from... real cocoa, proper cocoa butter and quality ingredients, rather than loads of sugar masking everything else.

It's also lovely to hear you noticed the little touches. As we've grown, I've always wanted people to feel like they're buying from real people, not a faceless corporation. Reading that it feels more like buying from friends is probably one of the biggest compliments you could give us.

And yes... the Orange Chocolate seems to have claimed another victim! 😄 It definitely has a habit of becoming people's favourite.

Thank you for searching us out, for supporting our little family business and for taking the time to write such a heartfelt review. It genuinely means the world to us.

Dan

Noté 5 sur 5 étoiles

Unfortunately

Unfortunately, I have some bad news! I have backstabbed flake in the back after having deliciously guilt free milk Chocolate. Unfortunately, I finished it. I tried mini eggs in ice cream not the same put off then I tried My used to be favourite flake not the same so sweet more like sweat😂🤣

I can’t believe it!

Everyone I highly recommend this Chocolate because you will be put off all the other chocolates and you will change your favourite Chocolate like I’ve done.

2 août 2026
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Réponse de Deliciously Guilt Free

Well... I certainly wasn't expecting to witness the betrayal of a Flake today, Mohammed! 😂

I have to admit, this made me laugh.

What you've described is something I hear quite a lot. Once people get used to chocolate that's made with proper cocoa butter and no added sugar, going back to very sweet mainstream chocolate can be a bit of a shock.

I'm sorry to hear your old favourites didn't survive the comparison... although I'm secretly rather pleased! 😄

Thank you for such a funny review and for recommending us to others. It really means a lot to a small family business like ours.

Dan

Noté 5 sur 5 étoiles

Pleasantly surprised by these bars

Pleasantly surprised by these bars. As a chocoholic i wanted something to satisfy my habit, but with less sugar. I do like a dark chocolate too that lingers. Now, whilst these bars dont give you a mighty sweet hit, they dont half linger in the mouth. 4 squares with a cuppa in the evening is enough. And they dont make you want something sweet again half an hour later. Brilliant!

31 juillet 2026
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Réponse de Deliciously Guilt Free

I really enjoyed reading this, Clive... especially your description of the chocolate lingering in the mouth.

That's exactly what proper cocoa butter does. It melts more slowly than many mainstream chocolates, so you get to enjoy the cocoa flavour for much longer.

I also smiled at "four squares with a cuppa." That sounds like a pretty perfect evening to me! 😄

The best part, though, is what you said about not craving something else half an hour later. That's exactly what I hoped our low carb, no added sugar chocolate would do... satisfy the craving, rather than fuel it.

Thank you for taking the time to leave such a thoughtful review. I really appreciate your support.

Dan

Noté 4 sur 5 étoiles

I like chocolate but I'm diabetic

I like chocolate but I'm diabetic, making this product just right for me.
I've just re-ordered with them.

31 juillet 2026
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Réponse de Deliciously Guilt Free

There's something very reassuring about reading, "I've just re-ordered." 😊

I'm so pleased you've found a chocolate you can enjoy as someone living with diabetes. That was the whole reason this business began, so reviews like yours really do mean a lot.

Thank you for coming back for a second order, Mrs Bignall. I really appreciate your support, and I hope you enjoy every bar.

Dan

Noté 5 sur 5 étoiles

Top quality chocolate and service

Top quality chocolate that tastes 100 times better than the super sweet, sugar laden, mainstream “candy bars” offered by much of the confectionery industry.

Excellent service by a company who not only cares about ingredient quality and product integrity but also about the customer.

23 juillet 2026
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Réponse de Deliciously Guilt Free

Philip, you've absolutely made my day with this one.

From the very beginning, I wanted to make chocolate that tasted like... well... chocolate. Not something where sugar does all the heavy lifting. So hearing you talk about the flavour, the quality of the ingredients and the care we put into making it means a great deal.

Thank you as well for your kind words about our customer service. We genuinely do care about every order that leaves here, and it's lovely when that comes across.

I really appreciate you taking the time to write this, Philip. Thank you for your support.

Dan

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