Hi there, it was quite pleasant using delivery drop . It would be excellent if you can cover majority of the items in the shop
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Your driver made it great not delivery drop as such pay that man more and build a very good business around people like him Because it's about time one delivery business took charge &just delivere... Voir plus
Ordered the 99p basket offer and Delivery Drop called to ask which flavour Pringles I wanted as I didn’t put it on the notes, they then told the store for me so that they put them in the order. Re... Voir plus
Items very expensive on the app, no delivery tracking system, no way to contact driver, went on the live chat to ask but the staff member wasn't useful at all. Couldn't give information. Took some tim... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Service de livraison des courses
- aussi dans
- Bureau de tabac
- Entreprise de livraison
- Épicerie asiatique
- Magasin d'alcool
- Service de livraison
Écrit par l'entreprise
We live in a society dominated by convenience. Advances in technology line our lives with incredible efficiency, such as the ability to order instantly from our favourite restaurants and takeaways. Small restaurants that receive fewer customers can now place themselves on food delivery apps to increase their visibility and bring their wonderful produce to a wider audience. And that’s wonderful! But as a nation, we still need to head out to buy everything else apart from our favourite feasts… Head to the US and you’ll find a starkly different atmosphere. Almost every American you ask will have a favourite grocery delivery app that delivers most items in mere minutes. Inspired, we embarked on a journey to build an app that would finally give us Brits the experience of REAL consumer convenience in the palm of their hand. A chance to support the local businesses they knew and loved – plus find a few more they never knew before! Almost one year on from this moment of revelation, we are beyond proud to present DeliveryDrop: on-demand delivery supporting a whole host of business types. We hope you enjoy this experience as much as we enjoyed dreaming it up and making it a reality, which we strive constantly to develop for your enjoyment. What will you order first?
Coordonnées de contact
Royaume-Uni
- Hello@deliverydrop.co.uk
- deliverydrop.co.uk
3,9
Bien
157 avis
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Missing products? No refund.
Terrible customer service. Obviously a new amateur app. I have ordered items and few were missing, store assured me that money will be refunded by the app. I have used this app while I was at my parents, as I needed few things. Now I am in another town and customer service is telling me that the store had to provide alternative options, store and app didn't give me any option, just told me I will be refunded, they are denying a refund for missing items and telling me to go back to store and they will give me some other items for a value of the missing ones. I told them that I can't pick up items and diesel is expensive, they said it is my own expense. So I would not recommend using this app, because if they will make any error, it will be your fault and they won't be able to issue any refund and will tell you sorry that you feel that way to anything you say.
21 août 2022
Avis spontané
Réponse de Delivery Drop
Hi
I can see you have spoken with our customer care team. Firstly I can see you opted for a collection service at no charge. You have also taken advantage of our supper offer of 50% off your order. As you have used the offer code the basket value falls below the minimum spend on items unavailable, but you have been offered a store credit or alternative items at your convenience to collect. We cannot cover customer fuel expense on collection. On delivery items we offer full re-delivery if required. The matter was also closed by your payment provider as a fair provision of service.
Great Discount but few issues
Excellent new user discount,but spoilt by time wasting pointless guest setting.Also both my cards failed.Contacted live chat but they after a bit went silent on me.They had my email but never got got back to me.
18 août 2022
Réponse de Delivery Drop
Hi,
We can see you had a successful order delivered on 9th August 2022 with our super Spend £20 and get £15 off. Card declines are out of control as they are issued by your bank, which you were advised to contact them. The app has an option to use as a guest or you can register for an account, which I can see you have done, this is all part of App store policies.
Fantastic fast delivery
16 août 2022
Item gone to wrong address but it was…
Item gone to wrong address but it was showing right address on my app it says delivery in 15-20 minutes came after 1 hr 15 minutes even after that driver can't deliver me the items as app didn't allowed him to drop to different address showed driver on my app it was right address then have to verify that with customer service total time waste
11 août 2022
Réponse de Delivery Drop
Hi Rav,
We have over 15,000 drivers available for delivery. In some cases we have to carry out verification processes to make goods are delivered to the correct person. I can see you have ordered again on 26th August and your order arrived in approx 23 minutes. Hope you continue to enjoy the service!
Very bad customer service
Very bad customer service
Will never order again some item missing and some worng they don't recresolve the issue
9 août 2022
Réponse de Delivery Drop
I can see your matter has already been dealt by our finance & customer care team.
Marvelous and quick
Marvelous and quick, driver excellent helped me find my 4 digit code on my phone
8 août 2022
Very handy service
8 août 2022
Very good service and excellent quality
5 août 2022
So easy to use
5 août 2022
Super fast delivery
Super fast delivery, polite & respectful delivery driver. Always the best service 👍
1 août 2022
Driver took 3 hours to arrive u spoke…
Driver took 3 hours to arrive u spoke to someone one the phone and said would send me a discount but still not recieved anythint
30 juillet 2022
Seems like a good service although I an…
Seems like a good service although I am yet to order, keeps saying shops are closed i know my local premier is open but it says closed, theres a store i really want to order from but it keeps saying closed but the opening times online says its open. could maybe include opening/delivery times on the shop?
25 juillet 2022
Avis spontané
Réponse de Delivery Drop
Hi,
Could you provide us the details of the store & we can look into the reason they are closed on the app, each store opts to be online/offline, so we need to look into the reason. You can mail us on hello@deliverydrop.co.uk
Always polite and friendly service
12 juillet 2022
Great service
12 juillet 2022
Love this app
Love this app , genius …
Give it a shot !
Unbelievable deals .
Better value than lidl !!!!
11 juillet 2022
Great service
Great service, after of my items were out of stock but they rang me to arrange alternative items,I would highly recommend this service.
7 juillet 2022
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