Dental Sky Wholesaler Ltd Avis 

4 076
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Hulya was really helpful for our induction with the wand. She is a very knowledgeable rep and has been of great value with her specialist purchasing advice.

Noté 5 sur 5 étoiles

Great Expierence with Dental Sky! The website was intuitive and was easy to find my way around. Respectable pricing and everything came on time with no problems. Very Reliable.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ordering was painless and I was kept up to date with regards to my order at each step of the way, making me feel positive about my purchase. The parcel arrived quickly and well packaged, so I wouldn't... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have been using Dental Sky as one of our main suppliers and have always found them excellent. Dan, our account manager, is consistently friendly, helpful, and very easy to get hold of. He res... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles dentaires
  2. Fournisseur d'équpement médical
  3. Magasin de matériel médical
  4. Matériel et équipement d'hôpital

Écrit par l'entreprise

Dental Sky is one of the fastest growing dental supply companies in the UK. We supply the dental profession with practically every dental product you need to run a successful practice, with express next day delivery.

Dental Sky Wholesaler Ltd

Écrit par l'entreprise

Keeping dentists working...Seamlessly
Dental Sky is one of the fastest growing dental supply companies in the UK. We supply the dental profession with practically every dental product you need to run a successful practice seamlessly with express next day delivery!

Fast & Free Delivery!

Free Next Day Delivery For Orders Over £50

Free Next Day Delivery For Orders Over £50
All orders for 'In Stock' items over £50 being delivered to Mainland UK will arrive on your door the very next working day free of charge! Orders under £50 will be charged £3.95 for next working day delivery. Orders placed after 16:00 will not be delivered the next working day.

Coordonnées de contact

Promotion box for Dental Sky Wholesaler Ltd

Special Promotions & Discounts

2% discount on online orders. 2% discount for upfront payment.

4,7

Excellent

TrustScore 4.5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(4 076)

391 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great communication and great products

Great communication and great products! Dan Doyle is fab, nothing is ever too much. He is always happy to sort things out if needed and in good time.

9 juillet 2026
Avis spontané
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Réponse de Dental Sky Wholesaler Ltd

Thank you very much for the great review for Account Manager Dan, we're so pleased to hear that he is doing a great job!

Noté 4 sur 5 étoiles

This is the first time I have ordered…

This is the first time I have ordered from this company and I will say that the service was good apart from the slight delay but all in I am happy enough.

30 juin 2026
Logo de Dental Sky Wholesaler Ltd

Réponse de Dental Sky Wholesaler Ltd

Thank you so much for the review!

Noté 5 sur 5 étoiles

Great price

Great price , good delivery service

29 juin 2026
Logo de Dental Sky Wholesaler Ltd

Réponse de Dental Sky Wholesaler Ltd

Thanks so much for the review!

Noté 5 sur 5 étoiles

Great service

Very happy with the service

24 juin 2026
Logo de Dental Sky Wholesaler Ltd

Réponse de Dental Sky Wholesaler Ltd

Thank you for the review!

Noté 5 sur 5 étoiles

Birkies arrived promptly and…

Birkies arrived promptly and competitively priced.
Great non slip, breathable footwear designed to support feet all day

24 juin 2026
Logo de Dental Sky Wholesaler Ltd

Réponse de Dental Sky Wholesaler Ltd

Thank you so much for the review!

Noté 4 sur 5 étoiles

Excellent customer service support

Though there was a bad experience, the customer care handle the matter seriously and did the needful. The quality of the service is excellent.

29 juin 2026
Avis spontané
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Réponse de Dental Sky Wholesaler Ltd

Good evening Shynnie,

Thank you very much for those kind words, apologies again for the issues with your order and we're really happy that we managed to make your experience a little more positive after the initial problems.

Many thanks again

The Dental Sky Team

Noté 4 sur 5 étoiles

Order received 06/Jul/2026

I placed my order on the 16th June and after 7 days of my order still saying processing, on the 23rd of June I decided to send an email to enquire about my order.

I received an email back “also on the 23rd of June” stating that my order was out of stock “which it didn’t say at the time of purchase”, I was told in the email because my order was not in stock it had gone straight into their back order.

I believe back order is usually between 5 and 10 working days, it’s now been 13 days since I placed my order and since far it’s still saying processing.

I received the request for this review “I believe the day after placing the order”, but with my order still saying processing, I thought it was about time to reflect on the level of service so far.

Update order has now been received, I sent another email asking for an update on my order, I received an email back saying the back order was now in stock and is due to be sent out shortly, I received my order a few days later.

What I will say is communication is actually very good, Becca the person who replied was very fast to respond each time, shes definitely an asset to the company.

The products are exactly as order and are good quality, but I’ve now changed my original one star to a 4 star based on communication.

16 juin 2026
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Réponse de Dental Sky Wholesaler Ltd

Good afternoon James,

Thank you for getting in touch and we're sorry to hear you've experienced a delay in receiving your order, as you say this seems to be because the items you ordered are on back order with us.

When you order items that aren't in stock we automatically put them on back order for you to be sent as soon as they come back into stock.

This is detailed on our shipping advice: https://www.dentalsky.com/shipping-and-returns

A notification also pops up at the cart stage before the order is completed in a prominent box with an exclamation mark saying:

"We don't have the full quantity you requested but we'll back order the remaining 1. This should be dispatched within 5-10 working days but timescales can vary. Please call or email if you need an update on backorders."

We can also see an e-mail was sent to you at 6.08pm on the 16th June that says:

"Please note, any items not in stock at the time you placed your order will be backordered and sent on to you as soon as we receive them, this is usually with 5-10 working days but timescales can vary."

It is now the 9th working day since the 16th so we are technically within our 5-10 working day estimate still but we do appreciate that waiting can be frustrating and we would always aim for it to be towards the lower end of the estimate wherever possible.

A member of our team will be in touch to see if there's anything we can do to resolve this to your satisfaction and apologies again for the delay on your order.

Please do get in touch with us directly if you have any more queries, our freephone number is 0800 294 4700 or you can email us at sales@dentalsky.com

Many thanks

The Dental Sky Team

Noté 3 sur 5 étoiles

I was pleased with product & price but…

I was pleased with product & price but disappointed I did not get next day delivery as specified. Your website says if ordered before 4pm its next day. I placed the order at lunch time before 1pm but it did not arrive next day. On the day I was expecting delivery I got an email to say the items had been dispatched so very disappointing. You should be honest if items are delayed as I needed next day hence why I ordered with you

23 juin 2026
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Réponse de Dental Sky Wholesaler Ltd

Thank you for leaving us a review, we're sorry that your package took longer than expected to arrive!

We are very sorry that this happened and appreciate the inconvenience this may have caused.

Whilst we always endeavour to dispatch all orders received before 4:00 pm for next working day delivery, as outlined in our Terms and Conditions, delivery dates and times are approximate and can occasionally be affected by unforeseen delays.

A member of our team have reached out via email however if there is anything further we can do, you can call us on our freephone number 0800 294 4700 or email us at sales@dentalsky.com or respond to Customer Service Advisor Becca who has emailed you directly.

We do again apologise for the unexpected delay, please do let us know if there is anything we can do to further help!

Many Thanks
The Dental Sky Team

Noté 2 sur 5 étoiles

Invoice was addressed to my colleague…

Invoice was addressed to my colleague which caused confusion

18 juin 2026
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Réponse de Dental Sky Wholesaler Ltd

Hi James,

Thank you for reaching out to leave us a review, we're sorry to hear of the issue with the wrong name on the invoice for your order. One of our team made a mistake when processing your order, it was down to human error and we do apologise.

We have rectified the mistake by issuing a new invoice with the correct information on and our Customer Service Manager Asa has been in touch via voicemail and email.

Our team are available via phone on our freephone number 0800 294 4700 or via email on sales@dentalsky.com please do reach out if there is anything further we can do.

Many Thanks
The Dental Sky Team

Noté 4 sur 5 étoiles

Ordered some dental brushes

Ordered some dental brushes. Paid 6 quid to have them delivered next day by DHL. Apparently DHL lost them. Neither company taking responsibility.

Edit: Company has now come good and sent me out another package

24 juin 2026
Avis spontané
Logo de Dental Sky Wholesaler Ltd

Réponse de Dental Sky Wholesaler Ltd

Good evening Paul,

Thank you for getting in touch and we're very sorry to hear you were let down by the courier on this occasion.

We can see an email from you today detailing the issue and asking if you'd lost your money.

We can also see our reply to you at 3.15pm (approximately 2 hours before you posted this review) which is pasted verbatim below:

"Hi Paul,

Not at all, we will have a fresh set sent out today for you. Apologies for the delay in this matter we were waiting on word from DHL.

This will be with you, and your postage will be refunded as an apology for delay.

Kind Regards,

Ryan"

We assume from the comments in your review that you may have missed that response - Our email reply came from Ryan.Major@dentalsky.com if you are having any trouble finding it.

Our offices are closed for the evening now but one of our team will reach out to you tomorrow in case there's anything else we can do to help rectify the issue with the courier and improve your experience.

Apologies once again that DHL have let you down, hopefully you can see from our earlier email reply that we are firmly taking responsibility and making sure you aren't out of pocket as a result of their error.

Kind regards

The Dental Sky Team

Noté 5 sur 5 étoiles

Great service with regular updates on…

Great service with regular updates on the delivery. Everything went to plan with my purchase arriving as expected and very well packed.
Thank you for the opportunity to give a review.

18 juin 2026
Logo de Dental Sky Wholesaler Ltd

Réponse de Dental Sky Wholesaler Ltd

Thank you so much for the review!

Noté 5 sur 5 étoiles

Excellent service

Excellent service - had updates on delivery and delivered quick - would definately recommend and use again 😊

15 juin 2026
Logo de Dental Sky Wholesaler Ltd

Réponse de Dental Sky Wholesaler Ltd

Thank you for the review!

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