Depressed Avis 

​I had a terrible experience with DepressedMe. After a trial period, I was hit with an automatic full subscription charge. I immediately contacted their support team to request a refund, as I did not intend to continue using the service.
​Not only did they refuse to issue a refund, but their support team also accidentally sent me their internal scripting instructions right inside the response email: "Always referring to policy 6.2 and mentioning that we are adding a screenshot...". This clearly proves that customer requests are not being reviewed individually, but rather dismissed using canned templates.
​They hide behind terms and conditions while ignoring basic fairness and proper customer service. Be very careful with your payment details on this platform. I demand a full refund for these unfair charges.

I purchased what I believed was a $1 psychological test. My intention was only to receive the test results. After completing the test, I later discovered that I had been enrolled in a recurring subscription, and $30 was charged from my card.

I immediately contacted customer support, explained that I never intended to purchase a subscription, and requested a refund. My request was refused.

In my opinion, the subscription terms were not presented clearly enough for such an important financial commitment. A service dealing with mental health should be especially transparent and ethical in how it charges customers.

My experience was very disappointing. I cannot recommend this service because of the unexpected subscription charge and the refusal to refund it.

"I'm disgusted by these kinds of apps because they turn mental health into a social media game. A two-minute questionnaire can't diagnose depression or anxiety, but it can certainly give many people a bad reputation."

The payment page here uses a classic "dark pattern" in its design. A ticking countdown timer and a large "€1" sign capture all your focus, creating an artificial sense of urgency.

Because of this visual setup, it is incredibly easy to overlook the smaller text stating that the 7-day trial automatically becomes a €30 monthly subscription.

I missed this detail myself, was unexpectedly charged €30, and support declined my refund request based on their terms.

I’m sharing this simply to invite others to ignore the timer, take a breath, and read all the details carefully before entering any payment info.

Paid €1 for a test result and was unexpectedly charged €30 a few days later. I immediately requested a refund, but the company refused. The subscription terms were not clear to me during the payment process. Be very careful before entering your card details.