Dermatica Avis 

8 717
•
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

since using dermatica my skin has improved dramatically. it went from dull inflamed, very pigmented with lots of dark spots, to bright glowy and a lot more even tone. i always get compliments on how g... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team are so kind and helpful. Always supportive and help me achieve my skin goals whilst being knowledgeable and realistic. I recently spoke with Melody who was very warming and I’d like to thank... Voir plus

Noté 5 sur 5 étoiles

I’m very happy with my skin after 1st month. My skin looks fresher and my make up is sitting better. I’m not sure if my age spots are getting lighter but I’m going to keep going as I’m seeing progress... Voir plus

Noté 1 sur 5 étoiles

Asked for my payment detals to be removed as they sent me 0.05 prescription instrea of 00.25 . Communication very challenging and offered for me to buy their products on Amazon's . My account was t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Clinique dermatologique

Informations provenant de diverses sources externes

Dermatica's online service offers fast, easy and affordable access to prescription skincare treatment and aftercare. Our expert dermatology team will analyse your skin to determine the best treatment to achieve your skincare goals.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

9 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,2

Tous les avis

(8 717)

428 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Would be nice if theres an option to…

Would be nice if theres an option to have it every 2 months

14 août 2026
Avis spontané
Logo de Dermatica

Réponse de Dermatica

Hello there,

Thank you so much for your feedback. Depending on your treatment plan, you are able to amend dispatch dates for future orders.

Should you require further help with this you can reach out to our wonderful customer care team who would be more than happy to assist.

Take care
The team at Dermatica

Noté 5 sur 5 étoiles

Iv always struggled to find something…

Iv always struggled to find something for my skin type as I have really sensitive skin and react to a lot of face moisturiser. A friend told me about Dermatica iv Been using my formula for a month now and what a difference it feels and looks , iv also have compliments off people on how my skin is glowing and how fresh my skin looks.

10 juillet 2026
Logo de Dermatica

Réponse de Dermatica

We're so happy to hear that our formula has made such a positive difference for your sensitive skin! It's wonderful to know that you're seeing and feeling improvements, and receiving compliments on your glowing, fresh complexion. We appreciate you sharing your experience with us.

Take Care!
The Team at Dermatica

Noté 2 sur 5 étoiles

My review isn't about the product…

My review isn't about the product itself. I am cancelling today because I initially emailed wanting a extra bottle as I had accidently spilt mine and was left without. On awaiting response over a week went by without using serum on my hair. Then I was told I couldn't get one extra anyway due to stock issues due to heat, they arent sending any pending ones out, which would have saved me also. So the serum that was on its way is still pending. This could take upto 4 weeks they said! In total that would be a very long time not using hair treatment which isnt recommended. This sudden stop will cause hairloss so all efforts were in vain. So unfortunately I had to cancel subscription completely today. Very disappointing as it means I wasted money last few months and having hope on this product! Company is essentially forcing some people to suddenly stop treatment unless some are lucky enough to have spare bottles (which have short expiry dates on them anyway!).

13 août 2026
Avis spontané
Logo de Dermatica

Réponse de Dermatica

Hi there,

I want to start by offering my sincere apologies for the delay to your order. Unfortunately, we’ve experienced some unforeseen issues at our warehouse with our hair loss treatment, and I completely understand how frustrating this must be.

This isn’t the experience we aim to provide, and I’m genuinely sorry for the disruption and inconvenience it’s caused. Please be assured that our team is working hard to get everything moving as quickly as possible.

A member of our team has reached out to you via email to address your concerns with a resolution to help show how much we value your custom, whilst we experience this unexpected delay.

Take care,
The Team at Dermatica

Noté 5 sur 5 étoiles

I have to say I have had a great…

I have to say I have had a great experience with using dermatica , the product works and is amazing , my skin feels and looks amazing my smokers lines after 3 week are visibly less prominent, my skin glows ,and I am extremely happy , customer service is amazing always reply quick with any help and advice , in order to get best results you have to follow the advice given use the correct skin care to go with the cream , I have experienced a lot more oily skin issues since using but my moisturiser wasn’t suitable for my skin or my face wash so I am now going to order them also off dermatica, I also like i can change my subscription date with out a problem , I have already recommended to people who ask what I use as I have had complaints , ( never before as this happened) I am not getting paid or told to give this review it’s genuine and I am one happy customer

13 août 2026
Avis spontané
Logo de Dermatica

Réponse de Dermatica

We are absolutely delighted to hear about your wonderful experience with our product and the amazing results you've seen!

We truly appreciate your kind words about our customer service team and their quick, helpful advice. We will be sure to pass this over to them!

We're also pleased that managing your subscription date has been seamless. Thank you for recommending us; your genuine feedback means a lot to us!

Take Care!
The Team at Dermatica

Noté 5 sur 5 étoiles

Very happy

I have been using these products for 1 month and I am very impressed how much my hyperpigmentation has faded.

9 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I am on my second month and going…

I am on my second month and going through many skin changes . I have had blotches as advised but I am sticking with the programme as my skin is looking healthier and I like the consistency and viscosity im hopeful that this will reduce my dark areas and make my skin more healthy

1 juillet 2026
Noté 5 sur 5 étoiles

It worked for me

Can really see improvements in the first month of using. Redness has dramatically reduced, skin feels softer and less irritated.

8 août 2026
Avis spontané
Noté 3 sur 5 étoiles

Terrible customer service

Terrible customer service. Email is the only avenue when you have a question and they take 1 working day to respond. If your response is not dealt with in the first communication, you have to resubmit and wait for another working day for a response. Delivery of product is also extremely slow so be prepared to wait for your product. I have now been waiting 8 working days!

25 juillet 2026
Avis spontané
Logo de Dermatica

Réponse de Dermatica

Hello Catherine,

We’re very sorry to hear about your experience and sincerely apologise for the frustration caused by both the delays in responding to your queries and the wait for your order.

We completely understand how disappointing it is to have to wait for a response, particularly when your query requires more than one communication to resolve. This isn’t the experience we aim to provide, and I’m genuinely sorry for the disruption and inconvenience it’s caused.

We’d really like the opportunity to look into this for you and understand what has happened with your order. Unfortunately, your contact details weren’t included with the review, so we’re unable to identify your order or contact you directly.

Please could you reach out to our Customer Care team so we can resolve this for you without delay. You can reach us by following this link: https://bit.ly/dmtca 

Take care, 
The Team at Dermatica

Noté 5 sur 5 étoiles

Very good experience so far!

Initially there were lots of questions which I appreciated as I wanted to be prescribed the correct product for my issue. Delivery was quick and I receive frequent emails from the company to check how I am getting on. After 4 weeks of using the product I see a noticeable difference in my pigmentation and I hope this will continue for the foreseeable.

5 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Effective

High quality products, improved my rosacea and acne within a few days of use.
Very effective and fair priced.

6 juillet 2026
Avis spontané
Noté 4 sur 5 étoiles

I have only been on dermatica for…

I have only been on dermatica for thinning hair for only 1 month, therefore, I feel it is too early to give a high scoring review as yet. But I understand it could take months for any noticeable change

4 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Their products are really good

Their products are really good, I’m using it for more than four weeks and I can see a visible difference in my skin, my wrinkles are less visible skin is more smoother and eventone
I would definitely recommend it to my friend

1 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Love love love!!

Love love love!!! After many years using every different lotion and potion, these little beauty’s provide everything my face needs! Along side my daily spf and face wash! The difference in my sling has drastically changed for the better!

7 février 2026

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