Dermatica Avis 

Has really made such a difference to my skin particularly sun damage would definitely recommend trying it for yourself.

I am starting retinal face care and I received all the information I needed from Dermatica. They answered all of my questions. Nothing was to much trouble for them. I am confident I can get advice any time I need it

Life changing! Switched from Skin and Me and so glad I did. My skin has drastically improved without the nasty side effects I experienced previously with Skin and Me. Fast delivery and great customer service. Highly recommend!

The products for anti-aging are top notch in effectiveness and the best value for the money. I am extremely pleased with month one and I am looking forward to seeing where this regimen takes me over the next several months.

This product lives up to it's claims.
It works beautifully, and this product is very reasonably priced. It is worth the money, because it works.

They gave me detailed info about my prescription and the delivery was much quicker than I had first expected

Excellent customer service

Two months in to my treatment for pigmentation and there has been no reduction in the appearance or colour of these marks. I will continue for a further month, but so far I'm disappointed with the lack of even a small but of progress.

Shocking experience, my son didn’t even get to purchase the product when through the whole process photos the lot even bank card details then said they need proof of ID to prove that I am 16. Send them birth certificate as proof they said they can’t accept that they need a passport or drivers licence….tried explaining 16 year old don’t have drivers licence’s but as well talking to a brick wall said birth certificate isn’t proof. So send them passport they won’t take that either coz it’s out of date. So they are expecting me to go to the cost of renewing my passport just to get skincare from them…wild. Shocking customer service this has literally been going on for weeks and weeks! Managed to open a bank account no problem but can’t get skincare!

I've used them for a long time. Any queries I've had have been very efficiently dealt with. I would highly recommend!

My product came very quickly. Im looking forward to using this again as last time it helped my Melasma massively. You said be honest so I do think the bottle is a bit small for the price. All in all its a great product and it works.

I joined this sight to use tretinon skin care,it didn't disappoint, very reasonable,I've noticed a lovely glow in my face,I would recommend this product and company to anyone,I've already told all my friends and family,I'll be using this product till I go to my grave lol xxx

Im really happy with Dermatica, they address any issues I have with my skin quickly and the products are always despatched on time

Excellent and efficient customer service from Mutsa. Highly competent, knowledgeable and empathetic. Came off the back of dealing with a very difficult and unhelpful email team over several days. Mutsa helped and answered more in 5 minutes than the email team did over 50 emails and 7 days. Give this person a raise! Or at least what the email team get paid because this one person helped and answered more in 5 minutes than the email team did over 50 emails and 7 days. Thanks again Mutsa! Youre the only reason im staying with this company

If I could give 0 stars, I would. Dermatica is a multi-million-pound subscription company that happily takes your premium monthly fees but cuts corners on the absolute basics.
I have been a loyal customer for years, recommending them to friends via word-of-mouth. This is how they treat loyalty: my latest prescription order was paid for weeks ago, but they didn't even bother to dispatch it until the 6th of July. To save themselves a bit of money, they shipped a time-sensitive, medical-grade prescription via standard, untracked Royal Mail First Class.
When the package inevitably went missing, disrupting my treatment and causing painful skin flare-ups, customer service hid behind copy-and-paste templates. They genuinely had the audacity to call forcing me to wait until July 13th a "goodwill gesture."
Today is the 13th. The deadline is up. There is still no package, no tracking number, and absolutely zero accountability. They have no customer phone number because they are too cowardly to speak to the people they are ripping off.
You are a medical subscription service, not a fast-fashion brand. Consistency matters for skin health, but you care more about your profit margins than your customers. Fix my order, issue a full refund, or I am taking my business and my referrals straight to your competitors. Absolute disgrace.

It's only been a month since I started using Dermatica, so I'm still in the early stages of seeing the full results, but so far I'm genuinely impressed. Signing up was refreshingly simple a short online consultation, a few photos of my skin, and within days their team had put together a personalized prescription formula based on my specific concerns.
I'd tried a fair few products before this, spending more than I'd like to admit trying to sort out acne and some stubborn dark spots, so I went in with realistic expectations. But even in these first few weeks, I've noticed a real difference my skin looks calmer, a bit more even, and some of the marks that used to bother me are already starting to fade.
What's given me confidence to stick with it is knowing there's an actual clinical team behind the formula, not just a one-size-fits-all product. If something isn't quite right, I can message them and they'll adjust my treatment rather than leaving me to guess.
It's early days, and I know skincare like this really shows its full effect over a few months, but for a one-month result, I'm honestly really pleased. Will update as I go, but so far, so good.

The team are lovely and their replies are fantastic. They provide all the information I needed.

This is my second treatment and I see a lot of changes in my skin

Excellent customer service. My prescription was shipped straight to my door. Its exactly what I need for my skin concern. Only just finished my 1st month and I see a difference already. Can't wait to see what the next 3 to 6 months results will be.

Good service.
Sadly no effe ts obviously mt skin