Designatem Avis 186

I cannot score these a zero or else I would. Do not buy from these people. They are quite simply scammers. Your parcel will be with the courier constantly and returned to depot stating they left you a calling card. Trust me nobody left a calling card. Then customer services will tell you they have arranged for the parcel to be returned to you but you will never see it. Tik Tok you should be monitoring these people. Shame on you all.

I wish I had read these reviews before I ordered 2 dresses. They really were not as advertised and neither of them fitted, in total I spent £45, firstly they offered me £2 refund, after numerous emails it was clear I had no chance of recouping my money and I settled for £8.00.
I would seriously think before placing an order with this company.

I ordered 2 garments at the beginning of of July they have had my money but I haven’t received my items if I’ve not received them by the end of the month I’m taking this issue further

Terrible quality. Scammers that just want you to purchase and then refuse to refund you

Scammers AVOID. If zero was score this would reflect my experience. Paid for 2 items only 1 arrived. Complained, sent empty package stating proof of posting their end. Apparently Common practice. Yokawa.com is also linked business.

Never ever ever use this company. I ordered a red dress size 22. When it arrived the material is like tissue and it was a size 14 at the most. Horrendous quality. They’re impossible to contact. It’s a shame you have to put 1 star I would rate them below zero.

This company should be reported to Trading Standards. Do not buy from them they sell cheap faulty items and do not give refunds

Do not buy from this company, they are scam merchants. They are using photos, videos and descriptions from another company. They make it look as though they are a British company but the order was sent from the USA. The dress I received after seven weeks was nothing like the advertised one. It was made in a cheap, thin, shiny fabric and the style wasn't the same as shown. It is totally un-wearable. They wouldn't give me a refund, so I went through PayPal and they got them to agree to refund me. The only problem is they want me to send it back to them at my expense to China, which would cost nearly as much as the dress! And I wouldn't get the refund until they had received it, I doubt they ever would, so I cut my losses and binned it.

THE DRESS I ORDERED WAS NOT WHAT I RECEIVED. THE SIZE WAS WRONG, THE ACTUAL DRESS DID NOT LOOK LIKE THE ONE ON THE ADVERT AND I COULDN'T EVEN GET IT ON AS THE CROSS SEAM WAS SUPPOSED TO BE UNDER THE BUST BUT WAS 10CMS SHORTER THAN MY ACTUAL MEASUREMENT FROM SHOULDER TO CROSS SEAM. I FOLLOWED THEIR SIZE CHART BUT NOTHING WAS THE SAME. I HAVE NOW PUT THIS IN THE HANDS OF MY BANK AND REQUESTED A CHARGE BACK. THEY GAVE ME A RETURN ADDRESS WHICH WAS :
16th Zhangbaer Road, Ducheng Subdistrict 710065 Yanta District, Xi'an, Shaanxi, China.
THIS APPEARS TO BE A DIFFERENT ADDRESS TO ANOTHER ONE I HAVE SEEN ON ANOTHER REVIEW. THE IMPRESSION I HAD WHEN ORDERING THIS DRESS WAS THAT THIS COMPANY WAS IN THE UK, BUT SADLY NOT. PLEASE DO NOT USE THIS COMPANY!!!

If i get one nore email from them I'm reporting them to trade and standards. Leave me alone!!

Ordered three pairs of trousers.
When they arrived they are small and not as stretchy as in video. Contacted customer services. They will not exchange or refund!
This is very unsatisfactory, and I am most upset.

Very disappointed with the colour,

I want to return my trousers as the wrong size has been sent I would like a size 12-14 not the size you have sent which is a size8-10 please send me correct size

Shame there's not a -stars !! Ordered 2 dresses over a month ago. Firstly they took more from my account than the invoice! Suggested they were a UK company but the 'tracking' states the items were dispatched from Tampa. Had I have known I wouldn't have ordered. I have contacted them several times to ask for the difference to be refunded and to ask where my package is. They fob me off and direct me to the tracking site. Today it's updated. Apparently my package arrived in the UK on 1st June and has been offloaded to 5 different courier depots, very unlikely. The Ltd company that took my payment don't appear to exist. The tracking website has no business details on, so I believe this to be a fake site. I have raised a investigation with PayPal. I'm not hopeful in receiving the goods or my money back.

Ordered 2 dresses , order didnt arrive . Contacted them & they sent an email saying they’d sent replacement order .
That’s turned up today , they are utter rubbish . Nothing like the advert , quality is awful.
If I’d realised they were being sent from Hong Kong I wouldn’t have ordered them . I’m awaiting a reply to my email airing my views !
Update today they have offered £2 compensation !

AVOID AT ALL COSTS

My wife ordered two dresses from this company, one green and one pink. When they arrived they were completely differant from the advert. I to contacted them and was offered a discusting cash offer of a £1 to keep them. I contacted then again and politely told them where to put the offer. They came back to me the next day with another offer of £5. This time I've threatened them with leagal. Not that they will take any notice of this. PLEASE stay well away from this company.

I ordered an embroidery sample kit and when it came it was completely different to what I viewed on the advert. I tried to contact them and they had provided a false email address on the enclosed comps slip.
I finally contacted them via my order page and they were most reluctant to take the goods back, offering me a discount to keep them.
The product and service are not good. Avoid buying from this company. I would rate them -1 if I could.

Keep away from this company. They send out absolute rubbish and then refuse to give you a return label. Offer you £3 back to just go away, then when you say no to them, they go on to not reply to you anymore.

Bought the Automatic Fragrance machine and when i assebled it together it started to leak out at the bottom of the machine

I ordered stretchy trousers in dark blue but the invoice says dark grey and is for £32.50 instead of £26.00.

They tried to say it was a sales tax, but only after I contacted paypal, but claim to be a UK company but UK companies include sales tax. The company they charged me from are not registered with comapnies house.

They ignored communication to their support line, so I checked their cancellations and returns page and it said I can cancel up till its posted. I cancelled as it still wasnt, and isnt even now, posted.

They have answered facebook messages now, only after I contacted paypal. Still no support email answers though. Still ignoring I order DARK BLUE not GREY.

UODATE - "You've received a partial refund offer from Unhyy Tech Co.Ltd" was sent to me, but on checking paypal, it was an offer I could decline, not a refund, so I refused it. I am ordering uniform and we wear navy dark blue, not grey. So changing my order to grey is useless. Also, the audacity of adding to the price, then offering to refund that addition and "keep the item" for cost it shoukd have been anyway, after all this hassle, is beyond belief.

Update, they are not a UK company, as they claim. The returns address is
Return Address:FLAT/RM 705，7/F，FA YUEN COMMERCIAL BUILDING， NO.75，FA YUEN STREET，MONG KOK，KL，HONGKONG

They posted it anyway and say once posted it cannot be cancelled, even though I cancelled the day ordered and checked it hadnt been posted. Now I will have to return it, and fight them on the grounds they are sending the wrong colour. Their website says if it is their fault they pay, custimers fault, we pay.

So further update

I have proof their invoice came on the 9th and following their web advice I cancelled because they charged more than I authorised and it was wrong colour. I did this 7 days straight and they we t ahead and posted anyway and are trying to tell PAYPAL I am refusing to return.

The items arrived today, they have a UK shipping company. They are 10 inches smaller in the waist than advertised. They did arrive in the wrong colour. Their video is a rip off of a UK company but the trousers are a cheaper wrinkly fabric. I have tried to ask to return but they have my email and Facebook blocked now. I have forwarded the details to PayPal but they are ignoring my messages there too

PAYPAL resolution refunded me.now.