Designer Exchange Ltd Avis 

1 181
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Once again paddy and Sinead and the team prove that they know their customer so well and have helped me find the dream bag. A beautiful Hermes ! Paddy and Sinead always remember the obscure bags I... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Was delighted with the speed of delivery, quality of scarf was as stated and super excited that a box was sourced.

Noté 5 sur 5 étoiles

Cannot recommend highly enough!!! Great products, such friendly and knowledgeable staff - especially Natasha. Could not believe how quickly I received my bag. Will definitely buy from them again.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Delivery is very quick. I had no issues regarding the store. I bought items to them many times. How they described the item sold is what you can really see in actual. They are honest with their desc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Dépôt-vente

Écrit par l'entreprise

Award-winning curators of preloved luxury bags and accessories, with 10 years of experience and driven by luxury, quality and authenticity. Now located at 35 Exchequer Street and Online 24/7. Officially Entrupy verified. We are Designer Exchange, a multi award winning company who are Ireland’s only dedicated pre loved, authentic designer handbag and accessory re-sale boutique. Our knowledgeable staff provide top quality, honest and genuine customer service to our expanding community. We are the go to destination for pre-loved luxury, providing our customers with the ability to unlock value by selling us their previously loved items. We offer more manageable ways for our customers to own the previously unattainable ‘perfect handbag’ for every day of their lives. We make handbag dreams come true. Designer Exchange is located at 35 Exchequer Street, Dublin 2. (Right beside The Old Stand Pub). So not only do you have our amazing online store to browse, you can also visit us at a very convenient city centre location. Designer Exchange Dublin, opened it's doors on October 2012 and have continued to evolve into Ireland's biggest and most trusted seller of Designer Handbags and Accessories. We are an Irish Independent company, currently employing 19 people. We network with an array of consultants and industry specialists to ensure we are bringing you fabulous authentic designer fashions daily. We now have a partnership with the oldest running department store in Ireland, Arnotts Henry Street. We're located on the Ground Floor. We also have exclusive stock available on their website, www.arnotts.ie. Please note, we are in no way affiliated with any of the brands that we sell. The brands in question all have registered trademarks of their own. We do not claim to gain supply from these companies or sell these products as new. All of our items are sold as vintage or pre loved and will all have been bought by private individuals at the start of their lives and then sold or exchanged to us. When condition says "Next To New", this does not imply that the product is Brand New. It explains that we cannot find a single flaw in it's condition and is as close to new as we can explain.

Authenticity Guarantee

Certificates With Every Purchase

Authenticity is our number one priority!

It is the first question that should be asked and the first question we answer. Knowing that you have an authentic designer handbag on your arm is one of the best feelings you can have. We promise the authenticity of every single item we sell. We do not expect you to buy anything that we are doubtful of, and we would never attempt to sell it to you. Our business is based on integrity and trust and we will never compromise on either.

HOW? Our in house professionals authenticate every item that comes through our doors. We have a rigorous checklist in place for each designer, some with more details to check for than others. If any item does not entirely pass through our checklist, it simply does not come in. At Designer Exchange, we issue a certificate of authenticity with every piece.

We also use an authentication software called Entrupy. Entrupy is the worlds first authentication solution for designer handbags. Entrupy is powered by artificial intelligence where they have built a complex detection algorithm that deciphers the replicas from the real thing.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

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4,9

Tous les avis

(1 181)

226 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Have made one seamless purchase with…

Have made one seamless purchase with designer exchange through their lay by program and another in progress , the staff are so helpful and friendly and an overall joy to deal with - every single team member that has helped me share the same passion for the products they sell as the customers that buy them, I’m still a relatively new customer but definitely now a forever one 🫶

23 mai 2026
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Réponse de Designer Exchange Ltd

Hi Gemma,

Thank you so much for the 5 star review and kind words 💚

We are delighted to hear that you have enjoyed your shopping experience with us so far and hope to welcome you back again soon!

Kelly
Online Supervisor

Noté 5 sur 5 étoiles

Fantastic store!

Fantastic store with helpful staff and stunning bags at fabulous prices!!!

27 juin 2026
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Réponse de Designer Exchange Ltd

Hi Vie,

Thank you so much for the 5 star review and lovely feedback 💚

We're so glad to hear you have enjoyed your shopping experience with us so far and hope to welcome you back again soon!

Kelly
Online Supervisor

Noté 5 sur 5 étoiles

Wonderful as always

Wonderful as always. Thanks so much

25 juin 2026
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Réponse de Designer Exchange Ltd

Hi Susanne,

Thank you so much for the 5 star review and lovely feedback 💚

We are so glad to hear you are enjoying your shopping experience so far and look forward to welcoming you back again soon.

Kelly
Online Supervisor

Noté 5 sur 5 étoiles

I have bought many items from designer…

I have bought many items from designer exchange always great Service and quality products I am so happy with my new purchase.

11 juin 2026
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Réponse de Designer Exchange Ltd

Hi Carmelle,

Thank you so much for the 5 star review and lovely feedback 💚

We greatly appreciate your continued support and hope to welcome you back again soon.

Kelly
Online Supervisor

Noté 5 sur 5 étoiles

Cannot recommend highly enough!!

Cannot recommend highly enough!!! Great products, such friendly and knowledgeable staff - especially Natasha.
Could not believe how quickly I received my bag. Will definitely buy from them again.

17 juin 2026
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Réponse de Designer Exchange Ltd

Hi Niamh,

Thank so much for the 5 star review and lovely feedback 💚

We are so glad to hear you have enjoyed your experience with us so far!

I will pass your compliments on to Natasha and we hope to welcome you back again soon.

Kelly
Online Supervisor

Noté 5 sur 5 étoiles

Staff super friendly

Staff super friendly, always great to help me ❤️

18 juin 2026
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Réponse de Designer Exchange Ltd

Hi Sandra

Thank you so much for the 5 star review and lovely feedback.

We are so glad you have enjoyed your experience with us so far and hope to welcome you back again soon 💚

Kelly
Online Supervisor

Noté 5 sur 5 étoiles

Super

Super, very happy with purchase! ✌️👍🏻☘️🫶🏼

18 juin 2026
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Réponse de Designer Exchange Ltd

Hi Fiona,

Thank you so much for the 5 star review and lovely feedback.

We are so glad to hear you are happy with your purchase!

We hope to welcome you back soon 💚

Kelly
Online Supervisor

Noté 5 sur 5 étoiles

Courteous and friendly well informed…

Courteous and friendly well informed sales people will always be noted and appreciated in any retail business and in the particular field that they operate in I would say their service is of the rarer gold standard variety!

15 juin 2026
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Réponse de Designer Exchange Ltd

Hi Catherine,

Thank you so much for the 5 star review and wonderful feedback!

We are so glad you have enjoyed your experience with us and greatly appreciate your support 💚

Kelly
Online Supervisor

Noté 5 sur 5 étoiles

Always so helpful and friendly and…

Always so helpful and friendly and efficient with your issue

28 mai 2026
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Réponse de Designer Exchange Ltd

Hi Lorraine,

Thank you so much for the 5 star review and lovely feedback.

We greatly appreciate your continued support 💚

Kelly
Online Supervisor

Noté 5 sur 5 étoiles

I shop here time and time again because…

I shop here time and time again because the products , the service and the people in Designer Exchange are one of a kind .
I cannot praise it highly enough !

9 juin 2026
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Réponse de Designer Exchange Ltd

Hi Annette,

Thank you so much for the 5 star review and lovely feedback.

We greatly appreciate your continued support and are delighted to hear you are happy with your experience so far.

We hope to welcome you back again soon!

Kelly
Online Supervisor

Noté 5 sur 5 étoiles

Very pleased…

I was delighted with the speedy delivery only a couple of days after ordering.
My purchase was well packaged and came with a letter of authenticity. The condition of my purchase was perfect.

8 juin 2026
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Réponse de Designer Exchange Ltd

Hi Catherine,

Thank you so much for the 5 star review and lovely feedback.

We're so glad you have enjoyed your shopping experience with us so far and hope to welcome you back again soon 💚

Kelly
Online Supervisor

Noté 5 sur 5 étoiles

Always a pleasure to deal with

Always a pleasure to deal with. Fast, efficient delivery of an online purchase following the Instragram Live.

29 mai 2026
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Réponse de Designer Exchange Ltd

Hi Catherine,

Thank you so much for the 5 star review and lovely feedback 💚

We are so glad you have enjoyed your experience with us so far and hope to welcome you back again soon.

Kind regards,

Kelly
Online Supervisor

Noté 4 sur 5 étoiles

I bought online and was a really easy…

I bought online and was a really easy process, only complaint is the bag i bought still had debris inside and hadnt been properly cleaned which was disappointing considering the money paid.

2 juin 2026
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Réponse de Designer Exchange Ltd

Hi Theresa,

Thank you so much for your review and feedback 💚

We are sorry to hear of your disappointment and that your bag did not arrive to the standard you expected. This is certainly not the experience we aim to provide.

We appreciate you bringing this to our attention and will share your comments with the team to help improve our quality checks.

Our sincere apologies for any inconvenience this may have caused.

Kelly
Online Supervisor

Noté 5 sur 5 étoiles

Great experience …

Friendly staff and beautiful shop with a great selection. My favourite shop for luxury bags

29 mai 2026
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Réponse de Designer Exchange Ltd

Hi Leila,

Thank you so much for the 5 star review and lovely feedback!

We are so glad you have enjoyed your experience with us so far and hope to welcome you back again soon 💚

Kelly
Online Supervisor

Noté 1 sur 5 étoiles

2 month wait for payment

I dispatched a handbag in April and they said I wouldn't receive payment until June 18th two months later. They didn't inform me that they only issue payment at the end of each month. I requested they returned my bag and paid €10 for return postage which arrived promptly with DPD.

19 mai 2026
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Réponse de Designer Exchange Ltd

Hi Louise. I'm very sorry to hear that you were dissapointed with this experience. We are very transparent with payment dates and when requesting bank details for sepa transfers we clearly state the payment date. In this instance it was actually the 5th June you would have been receiving your transfer from our account. As payment week's fill up, we assign payments to the next available Thursday, bit this is for you to decide on once you receive the purchase order. We completely understand some expect payment earlier and we do offer instant Trade In prices and a consignment optipn too.

Noté 5 sur 5 étoiles

Designer bag purchase

My bag came quickly to Canada from Ireland and was as described. Lovely experience! Would recommend.

18 mai 2026
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Réponse de Designer Exchange Ltd

Hi Jesse,

Thank you so much for the 5 star review and lovely feedback.

We are so glad you have enjoyed your experience with us so far and hope to welcome you back again soon 💚

Kelly Nolan
Online Supervisor

Noté 5 sur 5 étoiles

Great Experience

Wonderful products and great customer service!

22 mai 2026
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Réponse de Designer Exchange Ltd

Hi Martina,

Thank you so much for the 5 star review and lovely feedback!

We are so glad you have enjoyed your experience with us so far and hope to welcome you back again soon.

Kelly
Online Supervisor

Noté 5 sur 5 étoiles

Whether online or in person instore

Whether online or in person instore, shopping with Designer Exchange is always a fantastic experience. Their range of bags is as good as it gets. I like to watch the Live every Thurday to keep up to date with what they have new in. Can't recommend them highly enough.

22 mai 2026
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Réponse de Designer Exchange Ltd

Hi Michelle,

Thank you so much for the 5 star review and lovely feedback 💚

We are so glad you have enjoyed your shopping experience with us so far and hope to welcome you back again soon!

Kelly
Online Supervisor

Noté 5 sur 5 étoiles

Above and beyond service to find the…

Above and beyond service to find the bag I wanted, couldn’t recommend more ❤️

21 mai 2026
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Réponse de Designer Exchange Ltd

Hi Sarah,

Thank you so much for the 5 star review and lovely feedback 💚

We are so glad you have enjoyed your experience so far and hope to welcome you back again soon.

Kelly
Online Supervisor

Noté 5 sur 5 étoiles

I saw my blue coach online

I saw my blue coach online, my daughter went on instagram chat to check quality and size and we were very happy with feedback, I purchased bag online and it arrived 2 days later . I am very happy with my purchase, thank you .

14 mai 2026
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Réponse de Designer Exchange Ltd

Hi there,

Thank you so much for the 5 star review and lovely feedback 💚

We are delighted to hear you have enjoyed your shopping experience with us so far, and hope to welcome you back soon!

Kelly Nolan
Online Supervisor

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