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Detroitrain Avis 14

•
TrustScore 3.5 sur 5

3,4

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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

14 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus
Noté 1 sur 5 étoiles

Beware if you order through Facebook or…

Beware if you order through Facebook or directly through them. They will trick you into adding addition items and use very confusing terms such as a 1000G size can. The picture looks like a 3.5 gallon bucket but is only 36 oz. Tried to cancel immediately after the order was sent and I saw the extra charges. No response and of course they took the money. TWO WEEKS LATER, This is an AI POS, they said it was canceled but sent it anyway. They credited back one but gave use $7.19 one the other. Bringing this to there attention just results in an endless string of replies that ends up saying the same thing. Filing with CC and FB.

22 mars 2026
Avis spontané
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Réponse : Detroitrain

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@detroitrain.com . Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

Noté 5 sur 5 étoiles

Great product

Great product. Purchased two lots as the first two did not cover as much as I thought. I now have a spare which is handy. Would recommend. Thank you.

14 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Never will refund your money if not satisfied.…

It took longer ( over a month ) than promised to get the product. I needed it sooner than that so I purchased something from the store. When I returned the product it was sent back to me and I was told they didn't want it back and I could do whatever I wanted with it. I tried to get a refund but was always prolonged. I've been waiting 3 months now and received no refund. I am hoping other customers read this and understand that you can't call to talk to anyone about your complaint and you receive emails trying to postpone your request for refund. Don't trust them....

1 octobre 2025
Avis spontané
Noté 2 sur 5 étoiles

The size of the product is deceiving.

18 novembre 2025
Avis spontané
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Réponse : Detroitrain

Dear valued customer, thank you very much for taking the time to share your feedback with us.
We sincerely apologize that your recent experience did not meet your expectations, and we completely understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We take responsibility for every product we sell. Please send your detailed information to our customer service email address: service@detroitrain.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us an opportunity to make things right. Thank you very much.

Noté 4 sur 5 étoiles

Great Product for Seniors

The product is great when reaching your feet becomes a problem for seniors. My problem is that the slot for the nails is a bit narrow. Needs to be a bit wider.

29 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Does NOT Work!

The item is in all foreign language so can't read any of it! Also does not control frizz or help curls

24 octobre 2025
Avis spontané
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Réponse : Detroitrain

Dear valued customer, thank you very much for taking the time to share your feedback with us.
We sincerely apologize that your recent experience did not meet your expectations, and we completely understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We take responsibility for every product we sell. Please send your detailed information to our customer service email address: service@detroitrain.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us an opportunity to make things right. Thank you very much.

Noté 1 sur 5 étoiles

Rip off

I ordered this tiny paint for 49 dollars u sent me the smallest can not even halfway full you basically stole my money I wasn’t able to paint anything! Please refund me money back

11 octobre 2025
Avis spontané
Logo de Detroitrain

Réponse : Detroitrain

Dear valued customer, thank you very much for taking the time to share your feedback with us.
We sincerely apologize that your recent experience did not meet your expectations, and we completely understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We take responsibility for every product we sell. Please send your detailed information to our customer service email address: service@detroitrain.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us an opportunity to make things right. Thank you very much.

L’expérience Trustpilot

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