Devon Hampers Avis 

We bought a Devon cream tea hamper for my mum-in-law who absolutely loved it. Being from Devon herself, her standards are high in these matters!

I ordered a hamper from Devon Hampers to brighten the day for my cousin, who is currently undergoing chemotherapy. While the hamper has finally reached her, the experience was far from satisfactory and involved additional expense and effort on my part—something I shouldn’t have had to deal with after paying for delivery.

Despite providing the correct address, including the postcode, the hamper was delivered to the wrong house—a completely different property about half a mile away. The courier, DX Express, relied solely on the postcode and ignored the clearly visible house name, which did not match the delivery address. This error caused unnecessary confusion and delay.

When I contacted Devon Hampers, their response was disappointing. They initially claimed the delivery was correct, only to later admit the mistake after I provided photographic evidence. Shockingly, their solution was to suggest my cousin “pop around” to collect the hamper herself—despite knowing she is undergoing chemotherapy and not in a position to travel.

Ultimately, someone else had to retrieve the hamper on her behalf, which added to my expense and stress. I fail to see why I paid for a delivery service that did not meet even the most basic expectations of accuracy and care. Devon Hampers’ handling of the situation lacked accountability, and their reliance on a courier that operates with such negligence is unacceptable.

While the hamper itself was lovely, the process of getting it to the right place turned what should have been a thoughtful gift into an ordeal. If you value reliability and a stress-free experience, I recommend considering alternative providers who take responsibility for ensuring your gift reaches the intended recipient without added hassle.

My friend really enjoyed her afternoon tea hamper and it was packed very well and arrived on the date stipulated.

The recipient was very happy, I would definitely order again.

So easy to put together a luxurious hamper to fit the occasion. All high quality, local, products, and a great user experience online. Tracked, trustworthy delivery. An excellent experience from end to end.

I was extremely lucky to win a competition to get a free hamper worth up to £200! My mother was beyond excited when she received it as an early gift before she moves to another country. Thank you very much!

Devon Hampers are the ideal gift. They offer a good choice of products. Really good value for money, fast delivery. I won’t hesitate to order from Devon Hampers for a loved one again.

I ordered a hamper from Devom Hampers, I had the wrong address on, I could not process the order online, they called me and it was sorted, also the address was changed to the correct one! Phew! What wonderful customer service. Can definitely recommend this company. Will use them for future orders.

Great customer service, I made a mistake when ordering and they bent over backwards to help get it sorted. It was a gift for my father in law's birthday, he said the pies were full of tasty meat and him and my brother in law enjoyed them. Will use again.

Delivered promptly and seems like a great advent calendar. I had a sneaky taste of the first cheese and was impressed. Not too impressed with the couriers though as the box was half crushed and tossed over my garden gate.

Excellent service. Delivered on time . present for 90 th birthday . He was absolutely delighted . So thank you Devon hampers

My son was very happy with his birthday hamper - you always deliver fresh tasty food.

Sent as a birthday gift to my sister. She was thrilled with it. She particularly likes the hamper and is going to use it for some of her gardening stuff- she says she will think of me every time she uses it!

Such a lovely hamper. I forgot to write a gift card and emailed to ask if it could be added. Adam was really helpful and efficient. Would definitely use this company again

Date needed to be changed which was done with no hassle. It arrived on time and was thoroughly enjoyed...well done

The letterbox chocolate hamper was a birthday gift for our sister in law, she was absolutely delighted, we received a thank you from her immediately following delivery. Will definitely use Devon Hampers again!

Easy to choose the ideal hamper. Very good options and prices. Was sent as a birthday gift and recipient loved it.

The ordering process was straightforward and as it was a gift, the recipient mentioned below:

Received the hamper in a lovely picnic basket with a good variety of scrumptious afternoon tea goodies. It was perfect for a family of 4 and all products were of great quality and tasted amazing. Would definitely recommend. Thank you

A fantastic company all round! Ordered a delivery, then found out the recipient was away for a fortnight .. panic ensued! In a couple of quick emails, the sales team changed the delivery date and everything arrived perfectly two weeks later! Amazing service and quality and will certainly be ordering from them again, a lovely gift idea from anyone based in Devon to send around the country!