Placed order on 1st, payment taken but till date 20days down the line, no information about order dispatch or refund request made on 10th. Zero customer service. Never ever advise anyone.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Communication poor but products seem fine. Delivery was advised as 2/3 days via Royal Mail but the order hadn't been dispatched 3/4 days after ordering. I emailed to query, and was sent a dispatch ema... Voir plus
I purchased some fresh rosemary from this store and was blown away by its quality and aroma. It really elevated the dish I was making and I can't wait to use it again in future recipes. I highly recom... Voir plus
DG Stores always provide good quality herbs and teas. The website is clear and easy to use, they offer competitive prices, good secure packaging and reliable delivery. They respond quickly if there is... Voir plus
À propos de l'entreprise
- Magasin d'épices
- Boutique de loisirs créatifs
- Boutique d'herbes médicinales
- Magasin de thé
- Grossiste de thé
- Boutique d'articles de mariages
Informations provenant de diverses sources externes
Edible Dried Flowers & Petals, Quality Loose Leaf Tea, Roots, Barks, Herbs & Spices. Top Quality with Reasonable Prices
Coordonnées de contact
Nottingham, Royaume-Uni
- sales@dgstoreuk.com
- dgstoreuk.com
3,4
Moyen
559 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 14 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Delivery Address correction
delivery address correction was required. Got response a bit late but they took care of it.
1 mai 2025
Great products as always
9 mars 2025
Great test and quick delivery.
6 mars 2025
Just ordered some raspberry leaf tea to…
Just ordered some raspberry leaf tea to try and bring on labour. Very quick delivery, and a free sample came too - very happy customer, will return 😀
3 mars 2025
Avis spontané
Excellent product and service
Always well packaged, prompt despatch and letter-box friendly. Excellent product and value.
25 février 2025
I tried to email and get in touch…
I tried to email and get in touch multiple times regarding my order as it was the wrong adress on there, but had no reply or help with the issue. Unsure whether they sent them or not but either way the customer service is non existent. I want a refund
2 février 2025
Réponse de DGStoreUK
We understand your frustration and would like to clarify the situation. Your order was processed and shipped as per our standard procedure. However, our store was closed from January 25th to February 6th, 2025, due to personal and health-related reasons, as stated on our website: https://dgstoreuk.com/pages/announcenments This explains why you did not receive a response during this period.
If there was an issue with the address provided at checkout, we unfortunately could not amend it after the order was processed. We recommend checking with your local courier regarding the status of the delivery.
We remain committed to assisting our customers and ensuring satisfaction. If you still require assistance, please contact us now that we have resumed operations.
Best regards,
Dawid
DGStore UK Customer Support
Excellent
Great choice of products really quick delivery, I will definitely use over my previous supplier
17 janvier 2025
very bad experience
placed the order 4 days before they close for Christmas, expecting it to be processed and despatch before they close because their delivery policy is 24 to 48 hours after payment. They scheduled the delivery the night before their closure but only posted the order a week after the shipment notification (after the last posting date), as if they want to make sure I can't receive it before Christmas! will not buy from this store again
**I ordered on 10th Dec and still not received the delivery today 21st Dec
10 décembre 2024
Réponse de DGStoreUK
Hello. Your order has been packed and dropped off directly with Leicester Royal Mail Sorting Office, we are very sorry for the inconvenience caused by work of Royal Mail during this very busy period
Great quality Ceylon Green Tea
Prompt despatch and delivery, well packaged good quality product, as always.
Thanks
11 décembre 2024
Product very goog quality
Product very goog quality. I believe I will buy from you again.
22 novembre 2024
DG Stores always provide good quality…
DG Stores always provide good quality herbs and teas. The website is clear and easy to use, they offer competitive prices, good secure packaging and reliable delivery. They respond quickly if there is ever a query.
14 octobre 2024
I always buy my flower petals from DG…
I always buy my flower petals from DG store.
They are vibrant and perfect my projects.
Thank you
9 octobre 2024
Avis spontané
i never received my order
24 septembre 2024
Réponse de DGStoreUK
Order has been refunded in full as it ha sbeen lost during transport for which we are very sorry
Value for money…
Bought the little rose buds to make a heart wreath, not used them yet but they look ideal for the job. Lovely colour also nice and firm for glueing to frame.
25 septembre 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.