Placed order on 1st, payment taken but till date 20days down the line, no information about order dispatch or refund request made on 10th. Zero customer service. Never ever advise anyone.
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Lisez les avis des autres
Communication poor but products seem fine. Delivery was advised as 2/3 days via Royal Mail but the order hadn't been dispatched 3/4 days after ordering. I emailed to query, and was sent a dispatch ema... Voir plus
I purchased some fresh rosemary from this store and was blown away by its quality and aroma. It really elevated the dish I was making and I can't wait to use it again in future recipes. I highly recom... Voir plus
DG Stores always provide good quality herbs and teas. The website is clear and easy to use, they offer competitive prices, good secure packaging and reliable delivery. They respond quickly if there is... Voir plus
À propos de l'entreprise
- Magasin d'épices
- Boutique de loisirs créatifs
- Boutique d'herbes médicinales
- Magasin de thé
- Grossiste de thé
- Boutique d'articles de mariages
Informations provenant de diverses sources externes
Edible Dried Flowers & Petals, Quality Loose Leaf Tea, Roots, Barks, Herbs & Spices. Top Quality with Reasonable Prices
Coordonnées de contact
Nottingham, Royaume-Uni
- sales@dgstoreuk.com
- dgstoreuk.com
3,4
Moyen
559 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 14 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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I would recommend them
I buy my peppercorns from them each time. It's a nice spicy peppercorns, and I would recommend them.
24 septembre 2024
Products good - Privacy BAD
I was happy with the products, although you can tell the quality control is lower than usual - however this correlates with the price so I am happy overall.
Considering that I paid for delivery, bought in a Friday and not received until Thursday the next week: I would say this is a slow delivery time.
The most upsetting thing is that they obviously give your email address to other companies, as I have got many spam messages since shopping with them; My assurance it's them sharing my details is certain, as I have been out of the country for a couple of years and my email address has not been used for anything else apart from my purchase with this company 🤨
5 septembre 2024
Avis spontané
Réponse de DGStoreUK
Thank you for your feedback. We're glad to hear you were happy with our products and found them to be in line with the pricing.
Regarding delivery times, we always aim to dispatch orders promptly, but delivery speed ultimately depends on the courier service. If your order was placed on a Friday, it would have been processed the next business day, and delivery times may vary depending on Royal Mail or other couriers used.
As for your concern about spam emails, we want to assure you that we never share or sell customer data to third parties for marketing purposes. The only external parties that receive necessary details (such as your name and address) are our trusted couriers, primarily Royal Mail, to ensure your order reaches you. If you've noticed an increase in spam, it is likely due to unrelated factors, but we take data security very seriously and can confirm that your information remains protected.
If you have any further concerns, feel free to reach out.
Best regards,
Dawid
DGStore UK Customer Support
Fragrant
Arrived when expected, well packaged. Haven’t used the spices yet, but they’re really fragrant. Really looking forward to using them.
29 juin 2024
Good strong colour on the dried…
Good strong colour on the dried flowers. Well packaged, delivered on time and at a very good price. Will use again.
14 juin 2024
Very happy customer 😀
Just ordered some raspberry leaf tea to try and bring on labour. Very quick delivery, and a free sample came too - very happy customer, will return 😀
21 juin 2024
Avis spontané
Happy with my purchases & price as…
Happy with my purchases & price as always. The delivery was quick and no extra charge.
12 mai 2024
Avis spontané
Prompt delivery
Prompt delivery. Yet to try the latest purchase, but sure it will be as good as usual. Thanks.
29 mai 2024
Excellent products
Excellent products, prompt delivery. Nice company to deal with. I’m happy to be a repeat customer.
8 mai 2024
Fabulous products
Fabulous products, super quick delivery and an all round fantastic experience.
20 avril 2024
good price and great quality
18 avril 2024
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