Diabetes Store Avis 

780
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Best customer service live folks answer the phone No AI. Like wise now days majority companies have phone listed you cannot get live person even after you follow the AI instructions. Having someone an... Voir plus

Noté 5 sur 5 étoiles

I've been dealing with these folks for a few years now and they are TOP NOTCH. Fast deliveries and very reasonable prices considering what's going on lately. I get my diabetic needs from them consider... Voir plus

Noté 4 sur 5 étoiles

The product is great - when it sticks. I have had at least 1 in each order that doesn't fully load out of the clicker thing or the sticky stuff to make it stay on your arm is not sticky enough or som... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding expedient service that I truly appreciate. Reasonable prices on supplies that were in stock, so no delays. Will be back. Highly recommend this online store. Thank you so much.

L'entreprise a répondu

À propos de l'entreprise

  1. Pharmacie
  2. Fournisseur d'équipements de traitement du diabète
  3. Magasin de matériel médical
  4. Pharmacie en ligne

À propos de Diabetes Store

Écrit par l'entreprise

At Diabetesstore.com, we’re committed to simplifying the way individuals manage diabetes and other health conditions. We understand that navigating healthcare can be overwhelming, especially without insurance, which is why we provide direct, affordable access to the medical supplies people depend on every day.

We offer a wide range of medical and diabetic supplies. Everything from CGMs, CGM patches, glucose meters, and test strips to syringes, wound care essentials, and respiratory supplies. Everything we carry is carefully selected for quality and reliability, so you can shop with confidence. All of our products are available without insurance and at prices designed to make out-of-pocket care more accessible. In addition, we have competitive pricing, fast and discreet shipping, and responsive customer support that’s here to help if you ever have a question or need assistance.

We believe in making health management simpler by offering reliable, name-brand medical supplies with fast shipping, responsive customer support, and clear, upfront pricing. Whether you're newly diagnosed or managing long-term care, our goal is to ensure you never go without the tools you need. Your trust fuels our mission to provide affordable access to essential healthcare products, and we’re honored to support you every step of the way.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

780 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(780)

239 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I feel like they bait elderly people

I feel like they bait elderly people. They showed a picture of a box of 10 carnation instant breakfast it the cost was $1.17, not a bad price . Costco sells 40 ct boxes for about $14 bucks so you buy so many you make the cost. I ordered 19 boxes , what came was an order of 19 individual packets.
The return label came they put on it came from a suite number ( P.O. Box basically) in Fort Worth , Texas. So I called the Florida phone number and spoke to a representative named Jim.
Jim told me there was a parentheses at the bottom stating that you get a variety one of each. Didn’t you see it? He said I told him yes I saw it. I thought it was a variety box with mixed flavors. He proceeded to tell me no the price is $1.17 per packet. I told Jim that the picture I saw was misleading. It had a box of 10 carnation instant packets for $1.17 I ordered 19 boxes because I thought the cost would equal out me driving 20 miles each way to Merriville Indiana to Costco to pick up three 40 boxes. I asked him if he was nuts who in the right mind would pay $1.17 for a package of carnation instant breakfast when you can get a 10 pack for three dollars and something at Walmart or get a 40 bucks at Costco for cheap. I told him with shipping I could’ve gotten three 40 boxes or close to it for the same price.
It’s a scam , since then I went back to the same site. They no longer have the individual packets for sale and 10 packs are now $11 and $.77 or something like that. And now they have a return label right on their website. It’s not in Florida, but it’s for Elgin Illinois.
I feel that this company is a big scam to take advantage of the elderly at outrageous prices.

Then before I could file a Complaint with better Business Bureau and Attorney General‘s office in Florida Northwest Indiana, where I live at, had some crazy weather (tornadoes, high winds, and lots of rain). Our electric just got turned on last night. Our Internet just got back on this morning around three or four because it was still out when I went to bed at 11:30. Late last night I started cleanup. I had to throw out tons of food and start cooking the rest that was good and also start cleaning up the rest of the mess from this storm and outage today. I’ll finish cooking the rest of the meats and food so I don’t have to throw it out. And finish cleaning up the mess this weekend then I will check into filing a formal complaint next week.

8 août 2026
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Réponse de Diabetes Store

Thank you for your one-star review!
As per our conversation on the phone, the product has two options. One option is for each of one, for $1.17 and the other option is for a box of ten for $11.75. You must choose the option you want before you can check out. You chose 19 eaches of one.
I just searched the internet and $11.75 is the lowest price I could find for a box of 10. Not sure about your Costco price.
If you want to send them back, feel free to send them back to us at:
Diabetesstore.com
RMA 104343
4381 NW 124 Ave
Coral Springs, FL 33065
Not sure where you saw the return label for Elgin IL. But the Coral Springs address is where you can send it for a refund.
If you want to call the Florida Attorney General about misreading the options on a webpage, please feel free to do so.
And Once again, Thank you for your One-Star Review!

Noté 1 sur 5 étoiles

The finger prickers are too hard to…

The finger prickers are too hard to press

3 août 2026
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Réponse de Diabetes Store

Thank you for your one-star review. You gave our company a low review because you didn't like a product that you ordered. I'm sorry you didn't like the product.

Noté 5 sur 5 étoiles

never a problem

never a problem, shipping fast

31 juillet 2026
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Réponse de Diabetes Store

We’re glad everything has been hassle-free and that you’ve consistently received fast shipping. We appreciate your support and look forward to serving you again!

Noté 4 sur 5 étoiles

The product is great, but at times problematic

The product is great - when it sticks. I have had at least 1 in each order that doesn't fully load out of the clicker thing or the sticky stuff to make it stay on your arm is not sticky enough or something because it won't stay on the arm. That is a lot of money going into the trash because it doesn't work correctly.

5 août 2026
Avis spontané
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Réponse de Diabetes Store

Thank you for your Trust Pilot review! Sorry you are having problems getting your CGM to stay on your arm. I just want to make you aware of our line of CGM patches, designed to help keep your CGM in place until you want to remove it. They are called Not Just A Patch. They come in sizes and shapes to fit most CGMs. Find them here: https://www.diabetesstore.com/search.php?search_query=not%20just%20a%20patch&section=product
Also, may I suggest a skin-prep product? Skin preps look like ordinary alcohol swabs but they leave a tacky layer on the skin that promotes adhesion. Find them here: https://www.diabetesstore.com/search.php?search_query=protective%20wipes&section=product
Thank you!

Noté 5 sur 5 étoiles

Great selection

Great selection, low prices, fast shipping.

29 juillet 2026
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Réponse de Diabetes Store

Thank you! We’re glad you’re happy with our Website. We truly appreciate your support and look forward to serving you again!

Noté 5 sur 5 étoiles

Products are superior shipping is easy…

Products are superior shipping is easy and a breeze.Thank you

1 juillet 2026
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Réponse de Diabetes Store

Thank you! We’re glad you’re happy with the quality of our products and found the shipping process easy and hassle-free. We truly appreciate your support and look forward to serving you again!

Noté 5 sur 5 étoiles
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Réponse de Diabetes Store

Thank you! We’re glad you’re happy with our shipping and prices. We appreciate your support and look forward to serving you again!

Noté 5 sur 5 étoiles

whenever I call them

whenever I call them , they are always so nice and courteous on the phone

22 juillet 2026
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Réponse de Diabetes Store

Thank you for your kind words! We’re so glad to hear that our team is always nice and courteous when you call. We take pride in providing friendly, helpful customer service and appreciate your support!

Noté 1 sur 5 étoiles

My order was canceled

My order was canceled

22 juillet 2026
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Réponse de Diabetes Store

Thank you for your one-star review! We emailed you for the reason the order was cancelled. The item is on manufacturer backorder and we have no estimated date for restocking, so we had to cancel. You may wish to check your email spam folder if you didn't see our original email. Sorry for the inconvenience.

Noté 1 sur 5 étoiles

The shipper left out the unit number of my address

The shipper left out the unit number of where I live. Spent half a day on the back and forth run around with FedEx, only to be told I have to contact the shipper to add my unit number. I contacted the supplier and they said they cant modify the shipment since it already shipped. That is complete incompetence if they dont know how to use their shipping resources to correct their mistake. Lastly, I was told to refuse the shipment "once recieved". That is the most idiotic advice I've ever heard as if I could receive it, I wouldn't need to refuse it. And the lack of customer service and support with this kind of stupidity is just unacceptable.

21 juillet 2026
Avis spontané
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Réponse de Diabetes Store

Hi Ben. Thank you for your One-Star review. I can't find your name in our system. The two people who answer our toll-free customer service phone (1-800-891-9399) agree nobody called about any address errors. BTW, if you had actually made an order with us, A: We ship exactly to the address you give. and B: Our sophisticated shipping system won't let us ship to an incomplete address, such as one missing a unit number. I respectfully ask for you to find the real company responsible for your error and remove this one-star review from Diabetesstore.com. Thank you!

Noté 5 sur 5 étoiles

I got my product in time

I got my product in time. I have been poking my fingers for a week because my reader and sensors quit working. Thanks

17 juillet 2026
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Réponse de Diabetes Store

Thank you for your feedback! We’re glad your product arrived on time and that you were able to get what you needed. We truly appreciate your support!

Noté 5 sur 5 étoiles

Avery easy process

An easy search and purchase process. With plenty to chose from.

11 juillet 2026
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Réponse de Diabetes Store

Thank you! We’re glad you found our website easy to search and the purchasing process simple. We truly appreciate your support and look forward to serving you again!

Noté 2 sur 5 étoiles

Confusing, inaccurate description

Wow, this is a great product at an incredible price, it is an advertised as “colorless “however, it is technically not the colorless Biofreeze. A bottle looks very similar in that both types are white bottles, but this product comes out green. It is not colorless. The actual colorless formula states such on the bottle. And now, I have 12 bottles that are not what I thought I was purchasing.

14 juillet 2026
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Réponse de Diabetes Store

Hi, Thank you for the 2-star review! In previous communications, I asked you for your order number so I could correct the error. But you never responded. I would still need to know the order number. As I said in my previous communication, there was an error on our website and we wanted to correct your order. We have a toll-free customer service number 1-800-891-9399.

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