Diabetes Store Avis 

780
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Best customer service live folks answer the phone No AI. Like wise now days majority companies have phone listed you cannot get live person even after you follow the AI instructions. Having someone an... Voir plus

Noté 5 sur 5 étoiles

I've been dealing with these folks for a few years now and they are TOP NOTCH. Fast deliveries and very reasonable prices considering what's going on lately. I get my diabetic needs from them consider... Voir plus

Noté 4 sur 5 étoiles

The product is great - when it sticks. I have had at least 1 in each order that doesn't fully load out of the clicker thing or the sticky stuff to make it stay on your arm is not sticky enough or som... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding expedient service that I truly appreciate. Reasonable prices on supplies that were in stock, so no delays. Will be back. Highly recommend this online store. Thank you so much.

L'entreprise a répondu

À propos de l'entreprise

  1. Pharmacie
  2. Fournisseur d'équipements de traitement du diabète
  3. Magasin de matériel médical
  4. Pharmacie en ligne

À propos de Diabetes Store

Écrit par l'entreprise

At Diabetesstore.com, we’re committed to simplifying the way individuals manage diabetes and other health conditions. We understand that navigating healthcare can be overwhelming, especially without insurance, which is why we provide direct, affordable access to the medical supplies people depend on every day.

We offer a wide range of medical and diabetic supplies. Everything from CGMs, CGM patches, glucose meters, and test strips to syringes, wound care essentials, and respiratory supplies. Everything we carry is carefully selected for quality and reliability, so you can shop with confidence. All of our products are available without insurance and at prices designed to make out-of-pocket care more accessible. In addition, we have competitive pricing, fast and discreet shipping, and responsive customer support that’s here to help if you ever have a question or need assistance.

We believe in making health management simpler by offering reliable, name-brand medical supplies with fast shipping, responsive customer support, and clear, upfront pricing. Whether you're newly diagnosed or managing long-term care, our goal is to ensure you never go without the tools you need. Your trust fuels our mission to provide affordable access to essential healthcare products, and we’re honored to support you every step of the way.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

780 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(780)

239 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Diabetes Store for the Win!

Fair prices, good service, wide product selection, quick delivery, easy to navigate website!

28 mars 2026
Logo de Diabetes Store

Réponse de Diabetes Store

Thank you! We’re glad you’re happy with our fair prices, good service, and quick delivery. We truly appreciate your support and look forward to serving you again!

Noté 1 sur 5 étoiles

Wrong size, late delivery

One of the items you sent was not the size I ordered. I ordered 0.5cc 31 guage insulin syringes but recieved .5cc 30 guage instead. Unfortunately I didn't realize it until after I opened the package so I can't return it.
Also it took seven days to receive my order even though I paid extra for 3 business day delivery.

26 mars 2026
Logo de Diabetes Store

Réponse de Diabetes Store

Thank you for your 1-star review. You ordered two different size insulin syringes but didn't say which one was wrong. So, I'll ask you here: Of the two boxes of syringes you ordered, which one was wrong? If the error was on the part of our shipping department, we would have replaced it for you. You paid for expedited shipping for a package that took too long to arrive. The tracking information indicated the error was in the Post Office. A call to our Customer Service Team and we would have refunded the shipping charges. If you call our Customer Service Team on Monday, we can try to help. 1-800-891-9399.

Noté 5 sur 5 étoiles

Service is excellent

Service is excellent. Nice staff and rapid delivery 😊. Thanks

24 mars 2026
Logo de Diabetes Store

Réponse de Diabetes Store

Thank you! We’re glad you’re happy with our excellent service and rapid delivery. We truly appreciate your support and look forward to serving you again!

Noté 5 sur 5 étoiles

I was pleasantly surprised how fast the…

I was pleasantly surprised how fast the order arrived. I ordered the Lance's for my boyfriend who is a diabetic. The Lance's are great with no finger pain finger blood draw unlike the auto inject which is painful..
Thank you

22 mars 2026
Logo de Diabetes Store

Réponse de Diabetes Store

Thank you for sharing your experience! We’re so glad your order arrived quickly and that the lancets are working well. We truly appreciate your support and kind words!

Noté 2 sur 5 étoiles

Purchase Order Not Processed

Purchase Order Emailed, received, yet not processed for days.

Spoke with vendor on the phone, confirmed they'll process the order and will watch our our purchase order. I had to call them after nearly a week or more to find out if our order had shipped or not, and they hadn't even opened our email. This is very frustrating and damaged a client relationship, not to mention my relationships with coworkers and supervisors.

11 mars 2026
Logo de Diabetes Store

Réponse de Diabetes Store

Thank you for your Two Star review! We don't get very many of those.
You gave us this review on March 18. You received your package on March 13.
You sent an email with a Purchase order on March 4, after hours at 6:19 PM.
Our published shipping policy states that you should expect delivery between four to seven business days. March 13 was seven business days.
Thank you for your business!

Noté 5 sur 5 étoiles

Great prices and fast shipping

Had the product I needed at a great price and shipping was unexpectedly quick.

10 mars 2026
Logo de Diabetes Store

Réponse de Diabetes Store

Thank you! We’re glad you found the product you needed at a great price and that the shipping was faster than expected. We look forward to serving you again!

Noté 1 sur 5 étoiles

Product arrived warm (though I used…

Product arrived warm (though I used overnight service). Sent email stating the same and go no response at all.

8 mars 2026
Logo de Diabetes Store

Réponse de Diabetes Store

Hi Michelle, Thank you for your one-star review.
Maybe you didn't check your email. But on March 12 I DID respond to your email. I said, Hello,
Thank you for shopping with Diabetesstore.com. The insulin should be OK as long as the vials didn’t feel hot. If they were close to room temperature when you opened them, they should be OK.
According to AI:
NPH insulin (intermediate acting) at room temperature
Short answer:
Most NPH (human) insulin can remain at room temperature (up to 86°F / 30°C) for about 28–42 days after first use, depending on the brand and whether it’s a vial or a pen.
________________________________________
What’s typical
• Common brands: Humulin N®, Novolin N®
• General range once opened: ~28 to 42 days at room temperature
• Unopened: Keep refrigerated; once opened, store per label instructions
The exact number of days varies by manufacturer and delivery device, so the package insert or pharmacy label always overrides general guidance.
________________________________________
Important handling tips (especially for NPH)
• Gently roll (don’t shake) before use — NPH should look uniformly cloudy
• Discard early if you see:
o Clumps that don’t resuspend
o Frosting or particles stuck to the vial/pen
o Exposure to freezing or excessive heat
• Keep away from direct sunlight
• Never freeze
If you have any questions, please give us a call.
Thanks,
Jim
Diabetesstore.com
1-800-891-9399
So anyway, if your insulin vials did not feel like they were 86 degrees, they should be OK.
Once again, thank you for your one-star review.

Noté 5 sur 5 étoiles

Great customer service & order arrived…

Great customer service & order arrived promptly.

4 mars 2026
Logo de Diabetes Store

Réponse de Diabetes Store

Thank you! We’re glad you experienced great customer service and that your order arrived promptly. We look forward to serving you again!

Noté 3 sur 5 étoiles

Very disappointed in your shipping

Very disappointed in your shipping. I paid for three day business day delivery, place the order last Saturday, and one week later, this Saturday, March 14, I received the needles and by no stretch of their imagination would this be third business delivery. I also ran out of needles because of that, which kept me from taking my medicine.

7 mars 2026
Logo de Diabetes Store

Réponse de Diabetes Store

Thank you for your three-star-review. As I said in my email to you, before you gave this review, the package was delayed in the postal service and I refunded the entire shipping charges back to your card.
Thank you,
Diabetesstore.com

Noté 5 sur 5 étoiles

Everything

Everything

5 mars 2026
Logo de Diabetes Store

Réponse de Diabetes Store

Thank you! We’re glad you were happy with everything. We truly appreciate your support and look forward to serving you again!

Noté 5 sur 5 étoiles

Good company

The prices are better than anywhere else I've found. Free shipping potential is great. Order arrived with everything as ordered.

1 mars 2026
Logo de Diabetes Store

Réponse de Diabetes Store

Thank you for your feedback! We’re glad to hear you found our prices better than other places and that the free shipping option is helpful. We truly appreciate your support!

Noté 5 sur 5 étoiles

MY sensors came 4 days before I needed…

MY sensors came 4 days before I needed them. My first purchase, with this company. They got it right. Comforting to know my sensors are waiting for me. Not me waiting for them!

3 mars 2026
Logo de Diabetes Store

Réponse de Diabetes Store

Thank you for your first order with us! We’re glad your sensors arrived early and that everything went smoothly. We truly appreciate your support and look forward to serving you again!

Noté 1 sur 5 étoiles
Logo de Diabetes Store

Réponse de Diabetes Store

Thank you for your ONE-STAR review. Hopefully, I can help you here. You placed your order on February 28. That was a Saturday, so your order shipped on Monday, March 2nd. The address was in Columbia Maryland. According to the US Postal service Tracking information, 9434650206219006384570 says your package was delivered to a parcel locker on March 7, at 2:18 pm. In Columbia Maryland. Hope this was helpful.

Noté 5 sur 5 étoiles

The Diabetes store made my purchase of…

The Diabetes store made my purchase of a Freestyle Libre 3 reader easy and it was delivered fast. Also at a great price.

24 février 2026
Logo de Diabetes Store

Réponse de Diabetes Store

Thank you for your feedback! We’re glad to hear that purchasing the FreeStyle Libre 3 Reader was easy and that it arrived quickly. We truly appreciate your support and look forward to serving you again!

Noté 5 sur 5 étoiles

Pharmacist was very friendly

Pharmacist was very friendly, knowledgeable, and helpful.

6 février 2026
Logo de Diabetes Store

Réponse de Diabetes Store

Thank you for your kind feedback! We’re glad to hear our pharmacist was helpful. We appreciate your support and look forward to assisting you again!

Noté 5 sur 5 étoiles

Great price and fast shipping compared…

Great price and fast shipping compared to other sites.

19 février 2026
Logo de Diabetes Store

Réponse de Diabetes Store

Thank you! We’re glad to hear you found our prices great and that your order shipped quickly. We appreciate your support and are happy we could provide a great experience.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus