Diabetes Store Avis 

780
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Best customer service live folks answer the phone No AI. Like wise now days majority companies have phone listed you cannot get live person even after you follow the AI instructions. Having someone an... Voir plus

Noté 5 sur 5 étoiles

I've been dealing with these folks for a few years now and they are TOP NOTCH. Fast deliveries and very reasonable prices considering what's going on lately. I get my diabetic needs from them consider... Voir plus

Noté 4 sur 5 étoiles

The product is great - when it sticks. I have had at least 1 in each order that doesn't fully load out of the clicker thing or the sticky stuff to make it stay on your arm is not sticky enough or som... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding expedient service that I truly appreciate. Reasonable prices on supplies that were in stock, so no delays. Will be back. Highly recommend this online store. Thank you so much.

L'entreprise a répondu

À propos de l'entreprise

  1. Pharmacie
  2. Fournisseur d'équipements de traitement du diabète
  3. Magasin de matériel médical
  4. Pharmacie en ligne

À propos de Diabetes Store

Écrit par l'entreprise

At Diabetesstore.com, we’re committed to simplifying the way individuals manage diabetes and other health conditions. We understand that navigating healthcare can be overwhelming, especially without insurance, which is why we provide direct, affordable access to the medical supplies people depend on every day.

We offer a wide range of medical and diabetic supplies. Everything from CGMs, CGM patches, glucose meters, and test strips to syringes, wound care essentials, and respiratory supplies. Everything we carry is carefully selected for quality and reliability, so you can shop with confidence. All of our products are available without insurance and at prices designed to make out-of-pocket care more accessible. In addition, we have competitive pricing, fast and discreet shipping, and responsive customer support that’s here to help if you ever have a question or need assistance.

We believe in making health management simpler by offering reliable, name-brand medical supplies with fast shipping, responsive customer support, and clear, upfront pricing. Whether you're newly diagnosed or managing long-term care, our goal is to ensure you never go without the tools you need. Your trust fuels our mission to provide affordable access to essential healthcare products, and we’re honored to support you every step of the way.

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

780 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 83 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,5

Tous les avis

(780)

239 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quick delivery of exactly what I ordered

Quick delivery of exactly what I ordered

17 février 2026
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Réponse de Diabetes Store

Thank you! We’re glad to hear your order arrived quickly and that everything was exactly as expected. We appreciate your support!

Noté 5 sur 5 étoiles
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Réponse de Diabetes Store

Thank you! We’re glad to hear you can always count on us for fast shipping and accurate orders. We truly appreciate your continued support!

Noté 5 sur 5 étoiles

Ease of ordering and fast shipping

Ease of ordering and fast shipping

14 février 2026
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Réponse de Diabetes Store

Thank you! We’re glad you found the ordering process easy and that your order shipped quickly. We appreciate your support and look forward to serving you again!

Noté 1 sur 5 étoiles

Order 101395 tracking is not working or…

Order 101395 tracking is not working or is not available only shows it sitting in Florida also usps tracking shows tracking cancelled. Please fix this after I paid 29.00 dollars to get fedex delivery but that didn’t happen. I needed the pen needles to take both of my insulins but after Friday will not have anymore available!

11 février 2026
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Réponse de Diabetes Store

I am sorry for this inconvenience. We told you when you emailed us earlier, the package was originally labelled with the wrong shipping method, so the label was cancelled and it was reshipped via FedEx Express. As we told you, we refunded the shipping charges.
To make matters worse, it appears FedEx has lost your package as they have no information associated with the tracking number. You should have called us on our customer service phone after the FedEx package didn't arrive and we could have reshipped the package right away. We will reship tomorrow for Friday delivery
If the lost FedEx package arrives, please let us know.
Thank you.

Noté 5 sur 5 étoiles

Thumbs up

Very efficient and quick

7 février 2026
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Réponse de Diabetes Store

Thank you! We’re glad you found our service efficient and quick. We appreciate your support and look forward to helping you again!

Noté 3 sur 5 étoiles

Shipping was slow.

6 février 2026
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Réponse de Diabetes Store

Hello, Sorry you feel the shipping was slow. According to our system, you placed your order on Friday, Feb 6, around 2PM. Our published shipping policy states that orders placed after 1PM on Friday will ship the next business day. The next business day was Monday, Feb 9. Our published shipping policy states that you should expect standard shipping to arrive in four-to-seven business days.

Your shipment was delivered on Friday Feb 13, which was four business days. If you needed faster shipping, you could have called us, and we would have done our best to get your order shipped more quickly. You could also choose expedited shipping. Thank you!

Noté 1 sur 5 étoiles

Only compatable in home country

US sensor. CDN phone not compatable. Called you, directed to Libre# on box, was redirected to CDN Libre#, nobody could help.....Libre just lost a customer, going back to Dexcom as they are Internationally more user friendly.

11 février 2026
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Réponse de Diabetes Store

Hello, Thank you for your one-star review. I do have to wonder why you gave Diabetesstore.com a one-star review when we have nothing to do with Abbott Labs, the manufacturer of Libre products? Since your complaint is with Abbott Labs, shouldn't you give the One-Star review to Abbott Labs and NOT to Diabetesstore.com, which is just a retailer?

Noté 5 sur 5 étoiles

Two things made my experience good

Two things made my experience good. Price and rate that I received the item. Both were excellent.

2 février 2026
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Réponse de Diabetes Store

Thank you! We’re so glad to hear that both the price and the delivery speed made your experience great. We appreciate your support and look forward to serving you again!

Noté 5 sur 5 étoiles

Very fast shipping and good prices

Very fast shipping and good prices. I don't have insurance and I had to buy things for my cat with diabetes that I couldn't find in pharmacies near me.

1 février 2026
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Réponse de Diabetes Store

Thank you for sharing your experience! We’re glad we could help with our fast shipping and good prices. We’re happy to hear you were able to find what you needed for your cat’s diabetes care. We truly appreciate your trust and look forward to serving you again!

Noté 4 sur 5 étoiles

This is my first order from Diabetes…

This is my first order from Diabetes Store. Ordered the Stelo CGM because I don’t do Amazon. Easy to navigate store page. My lesson learned- I’m happy with the store & service but will not use USPS again for shipping. Pony Express would have left USPS in the dust.

23 janvier 2026
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Réponse de Diabetes Store

Thank you for your first order with Diabetesstore! We’re glad to hear you found the site easy to navigate and were happy with the store and service overall. We completely understand your frustration with USPS shipping. Your feedback is appreciated, and we’ll continue looking for ways to improve the delivery experience. Thanks again for giving us a try, and we hope to serve you again!

Noté 5 sur 5 étoiles

Customer service

The lady that assisted me was patient, listened to my requests, and she provided information that was extremely helpful.

29 janvier 2026
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Réponse de Diabetes Store

Thank you for your kind feedback! We’re glad to hear our team member was patient, attentive, and provided helpful information. We truly appreciate your support and look forward to assisting you again!

Noté 5 sur 5 étoiles

Great Prices, Fast Shipping

I've ordered from Diabetes Store a couple times now. They have the best prices I could find online for the syringes I use. They ship quickly and I have my order in hand usually within a week or less with no issues. A+

27 janvier 2026
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Réponse de Diabetes Store

Thank you so much for the A+ review! We’re thrilled to hear you’ve found the best prices on your syringes and that your orders arrive quickly and without issues. We truly appreciate your continued trust and look forward to serving you again!

Noté 5 sur 5 étoiles
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Réponse de Diabetes Store

Thank you! We’re glad the king-size heating pad met your needs and provided the comfort you were looking for. We appreciate your support and look forward to serving you again!

Noté 5 sur 5 étoiles

It's a high quality product for the price. It's very easy and comfortable to use.

They sell great products at a reasonable price. Are prompt on their deliveries with friendly customer support. Highly recommend this company to any individual seeking a good product.

24 janvier 2026
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Réponse de Diabetes Store

We’re happy to hear you’re pleased with our products, pricing, prompt delivery, and friendly customer support. We truly appreciate your trust and support!

Noté 5 sur 5 étoiles

Takes care of orders immediately very…

Takes care of orders immediately very knowledgeable and concerned about you questions and very professional answering them. Highly recommend this company.

23 janvier 2026
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Réponse de Diabetes Store

Thank you so much! We’re thrilled to hear our team was knowledgeable, professional, and attentive to your questions. Your recommendation means a lot to us, and we truly appreciate your support!

Noté 5 sur 5 étoiles

Excellent price fast ship

Excellent price fast ship. As advertised.

23 janvier 2026
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Réponse de Diabetes Store

Thank you! We’re glad to hear you were pleased with our pricing, fast shipping, and that the product met your expectations. We appreciate your support!

Noté 1 sur 5 étoiles

You’ve given me two delivery dates & I…

You’ve given me two delivery dates & I STIlL have not received them😠I will be completely out on Sunday🤷‍♀️

14 janvier 2026
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Réponse de Diabetes Store

I am so sorry for the inconvenience. We shipped the package on January 15. USPS tracking 9400150206219015568044 indicates the package finally left Florida on January 20.

When we choose a shipping partner, we rely on them to uphold their delivery commitments, and the Unites States Postal Service has failed us on this shipment. I apologize for this and have refunded the shipping charges back to your credit card.

If you still haven't received the order by Monday, I will reship.
Thank you for your patience.

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