Great service throughout the entire process. Great comms, with a lovely and efficient customer service team. The units look great and are going to make such a difference next summer. Really nice insta... Voir plus
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Great service throughout the entire process. Great comms, with a lovely and efficient customer service team. The units look great and are going to make such a difference next summer. Really nice insta... Voir plus
L'entreprise a répondu
This company is fantastic. Been with them for 6 years. They fitted and regularly service our boiler. Nothing is ever too much trouble. Couple of days ago needed a new pressure relief valve. All sorted... Voir plus
The appointment was easy to book and the service was carried out very efficiently. Due to gas pipe laying in our road, vehicle access to our house was not possible but Drew, the engineer, and his app... Voir plus
Excellent professional service..polite & left our home as he found it......explained what had been done & gave us all info required...a credit to diamond gas
We are a family run renewable energy company based in Fareham, Hampshire. Our approach has always been to provide an honest, trusted and reliable service to our clients and this has supported our business growth over the last 16 years. At Diamond Green Energy we ensure that all of our engineers are kept up to date with all the latest training offered by manufacturers, ensuring that our customers receive nothing but the best service. As a MCS registered company, we also offer you peace of mind. We strive to continually keep up to date with industry changes and new and innovative products that are entering the market so that we can offer our clients the best possible energy saving solutions. If you would like to discuss renewable energy solutions for your property or business
Unit 4, Apex Centre, Speedfields Park, PO14 1TP, Fareham, Royaume-Uni
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Efficient as always. I was kept informed about the appointment time. The service engineer was polite, timely and went through everything he had done and ensured I understood.
Polite and professional engineer, excellent job done , knowledgeable and good communication ,would recommend diamond green energy to anyone
Excellent service - Stephen turned up as planned, was very efficient and very pleasant. Can thoroughly recommend this firm from fitting our boiler through to annual servicing!
I can't recommend this company highly enough. My father used them for his boiler installation and subsequently, servicing of his boiler and gas fire. He was always very complimentary of the service received from the engineers and the office staff, and the price for the work was competitive.
Since my father passed away I have dealt with Louise and Charlotte in getting access to documentation that I need to be able to sell his property. I have made numerous request for information, and it has all been provided very quickly. This is particularly appreciated as they are taking time to assist someone who is not even a current customer, and it has made my life easier at a difficult time.
I would definitely recommend Diamond Green Energy to any potential customers.

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Friendly, explained what he was doing and got the job done. Plus put up with the dog giving him a welcome.

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it took way bto long to carry out my repair
when the engineer replaced my thermost rather than screwing it over the existing holes he decided to place it 2 cm lower thus leaving 2 holes in my wall also it was not level i moved it back up to cover the holes
i do wonder if he has not got the intelegence to do this should he be working on my boiler

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Réponse de Diamond Green Energy Ltd
I had disaster with my previous solar Company to the extent that they removed my solar system. Diamond Green came to my rescue. They installed a new panel and battery system. The new panels installed by Declan were neat tidy and well set out followed by Arthur who did a great job of installing and explaining the electrical system. Great company would recommend to any one. A company that uses real trades people.

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The engineer was polite and tidy in his operation.

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Réponse de Diamond Green Energy Ltd
Helpful on time and a friendly engineer more than recommend this company.

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The fault was sorted quickly and efficiently, very happy with the service we received

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Service engineer was on time and treated our property with respect.

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Robert was brilliant very informative polite and professional.
I highly commend this business Great team effort from Booking to providing certification.

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All the works throughout were carried out with curtesy & tidiness .
Thank you Diamond

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Long story. Our old boiler failed.
Paying ridiculous monthly insurance to D&G (Baxi), we called them out.
Could not attend for 6 days, when they did, they said they needed a new part, that was not available.
I looked up on the internet and found the part readily available online. Informing D&G/Baxi of this they replied, we can only get parts from our accredited supplier, not the internet.
So I started looking for a new boiler, Diamond Green Energy was recommended by my son. I asked them for a quote, which was reasonable, and looked good with 10 year P&L guarantee, but they could not fit for 3 weeks.
Eventually, after 5 weeks without heating or hot water, DGE arrived to fit. The engineer was professional excellence.
First thing he said was the quoted boiler was unsuitable to our system, and arranged for the correct boiler to be delivered whilst he removed our old boiler and flushed the system.
They completed the work in a day and left everything working clean and tidy. Very Very happy.
After some to and frow emails bill discounted for the different boiler and service plan agreement set up, confusion about owner/installer registration or guarantee, have registered as owner but still waiting for guarantee certificate. The Installer was an excellent highly professional engineer, But after instal he did explain the guarantee or servicing plan and what I needed to do. 3 days now, working perfectly. Have managed online, with my limited IT skills to eventually to set up annual servicing plan but still have no idea of the guarantee period or conditions. But boiler insurance cover with DGE a third of what I was paying D&G/Baxi. Tempted to give 5 stars, but hanging on until we have a problem and response time. At present 4.7 stars.

Réponse de Diamond Green Energy Ltd
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