Diana Jewellery Avis 

Absolutely the most diabolical experience ever . Believe me the items I viewed on this website are nothing like the tat that arrived on my doorstep . I ordered two dog lamps for two of our Daughters that had recently lost their fur babies . I ordered from this website in all good faith thinking delivery was from the uk & I would receive as advertised .It was only when I received the confirmation email that I noticed they would be coming from abroad. I did try to cancel the order but failed my husband said that I may be pleasantly surprised & to wait until I had taken delivery. They arrived yesterday and WOW they are the biggest load of tat I have ever come across. Nothing like the advert not glass as I was expecting but cheap tacky thick hard painted plastic the so called lamp i received is beyond words I honestly do not know how they can get away with false advertising like they do . At some point they need to be held accountable for their actions. Please please please do not buy from these people . Do not know if I should contact trading standards ?

I have been absolutely scammed !! What a joke of an item, looks nothing like the advertised item, I’m reporting them to trading standards.
Please avoid at all costs

This item is nothing like what was advertised. The photo makes it look like a quality resin/glass lamp, but what arrived is cheap and nasty. Please read the other reviews – I’m clearly not the only one who has been scammed here. It’s a complete misrepresentation of the product. I wouldn’t recommend this to anyone. Honestly, I wouldn’t even let my dog play with it. Save your money!

Looked nice on the web page when when posted
it was a joke Do not order from this company

Scam
Absolute crap
Plastic rubbish
Told them I wanted a refund and replied with offers off money off next purchase!
Now sending item back and reported to trading standards

If I could give it zero stars that would be too high!! Awful product. I describe the disappointment. Nothing like the advertising. Don’t get sucked in by this scam.

One star is too much!! This company advertising on Facebook is a scam! None existent customer service, I bought a bracelet that was supposedly £100 but reduced to £25, I thought this was a bargain but when the item arrived it isn’t even worth £5 let alone £25! Do not fall for it. I have emailed them several times using the email address on their website to ask to return & it gets bounced back every time, I have also filled out a feedback form as well, & heard nothing. I will have no choice but to cancel the card payment with my bank if they don’t come back to me to arrange a return. AVOID.

Absolute scam. Why haven’t these been shut down

I ordered 2 bulldog lamps that looked beautiful on website, well they was advertised as bulldog lamps but more like bullshit lamps!
£70 for both and wouldn't even be worth £1 at a car boot!
Stay away from this con so called company

SCAM SCAM SCAM SCAM

Absolutely crap.

Wouldn’t want it if it was free.

Cheap Chinese plastic tat.

Total scam ,brought a shih-tzu lamp good god doesn't look anything like the picture, not even a relation dyslexic cousin of the thing, noticed if you want to return it has to go overseas. No wonder she's apparently closing her shop down, its a cover. £40 of tut, yet supposed to be £120 in her dreams, wouldn't pay more than £10 for it, not worth it. 0ne star to much to it, its rubbish at best.

My dad bought this for my mum's birthday.
Take photos of when you bought your item and when you recieved it. Email the company asking to send it back and a full refund if they refuse it you can then show the bank them refusing it their own refund policy is Is it possible to return my order?

Yes, this is possible.

If you are not satisfied with the items you have ordered, you may return them within 30 days of receipt, provided the following conditions are met:

The order still contains all appropriate parts and components, and the packaging is intact.

Only normal handling of the product is evident; breakage due to careless handling is excluded.

Products for which hygiene is important have been thoroughly cleaned before being returned.

The product is reported as defective immediately upon receipt.

Important:

The customer is responsible for all return shipping costs.

Returns must be sent to our warehouse overseas.

We recommend using Track & Trace for returns. We are not responsible for lost returns.

Returns must first be registered by contacting us; never send a return to the sender's address without our confirmation.

If a parcel is refused or not collected, it will be automatically returned to the supplier. In such cases, we reserve the right to deduct €15 from your refund.

The ‘Conpany’ should fulfil their sales as the description on their sites. Cheap alternatives supplied to the items advertised - SCAM COMPANY. Bought a dog lamp which looked like glass but arrived as a small plastic item. Disgusting company!

Complete scam. I purchased two dogs as gifts. I began to worry when tracking information was received 'awaiting customs '. Well, you all know the rest. Plastic crap. I bombarded their website with messages and they responded by supplying their return information. Went to the post and OMG over £31. No way was I losing any more money, so I messaged them again and they offered money back 30% I asked for 50% and we agreed on 40%. Found these dogs on Ali Express for £11. 😢 I wish I had read these reviews before purchasing. Please note they operate under other names.

This is a scam. The company is not located in the UK. It very much seems like an overseas scam firm- probably somewhere in Asia. I bought two of their "hand made" lamps for £72. They are made of plastic and look like a very cheap toy. It took over two weeks for delivery.
For return, apparently I have to pay for postage (!) and I wonder if I will ever see my money again.

SCAM ALERT So disappointed. Looking forward to a pretty stained glass dog lamp and received a mostly yellow plastic poor imitation item. Wish I'd checked the reviews before buying! Can someone please get this company's adverts removed. Don't waste your money.

I was about to order something as they are advertising on Facebook. Thank you everyone for your reviews, you have saved me a lot of money

Wish I had read the reviews on this website before ordering an owl and cat lamp.They were advertised as been glass and there cheap plastic,They look nothing like the pictures been advertised,This website is a total scam and should be closed down,They advertise on Facebook and give the sad story about closing down and everything reduced with 80% off,Have reported this website to action fraud and shared on Facebook,They must be making a lot of money selling tat rubbish.

dianas-jewels

A fake scam website DONT BE FOOLED with the sob story about closing down sale

It's a scam.. feel like an idiot lol

CON ......Not even worth 1 star DO NOT BUY!!!! I ordered the owl lamp which looks nothing like the picture!!!!!! what received is a small plastic thing